FAQs
1. Q: How do I get the filter cover off?
A: See “To Clean Filter” section of this manual.
2. Q: How do I get the remote cover back on?
A: Line up the cover so that it’s resting along the track along the back of the remote. Apply slight pressure to keep it on the
track and slide the cover until it won’t go any further. Keeping the cover in place, slightly slide the front under the lip that
caused it to stop. Once under, continue pushing it along the track until it snaps into place. See diagram below
2. When the cover can slide
forward no further, carefully
push the ball-like tab under the
outside plastic while pushing
forward until it snaps into place.
1. Line up cover with track and
slowly slide forward.
WASHABLE FILTER SYSTEM
EdenPURE
®
heaters come with a washable filter that is easy to clean.
IMPORTANT INFORMATION: If you have allergies and/or are sensitive to dust, you will want to use this filter. Filter instillation
instructions can be found in the “To clean the filter” section below. When choosing to use the filter, it must be cleaned regularly; a
clogged filter will prevent the heater from working to its fullest capacity. If the heater is used in a dirty or dusty area, the filter
must be cleaned more frequently to keep it from clogging.
To clean the filter:
1. Press the tab on the top of the filter cover to release the filter (See picture).
2. Run warm tap-water over the filter in the opposite direction of air flow, until the water runs clear. The filter might excrete
some filtered residue so be cautious not to drip on any stainable surfaces such as carpeting. You can also soak the filter in
water mixed with a small amount of mild dish soap. Don’t forget to dry the filter after it has been rinsed.
3. Shake the filter over a sink until excess water is removed and allow it to dry completely before reinstalling. DO NOT force
the filter to dry using alternative methods.
4. Reinstall the filter to the rear of the unit by positioning the filter back in place and securing the filter cover back into the
locked position.
IMPORTANT: To turn the heater off, press the “POWER” button; the fan will continue to run until all
of the heat has been expelled. This could take up to 3 minutes in some cases.
DO NOT UNPLUG WHILE RUNNING.
IMPORTANT: If you would like to use your heater in a different way than is currently scheduled, simply press the MODE button
and select the mode you would like. If in a heating mode, use the
s
and
t
arrow buttons to change the desired temp.
Hold: When a change is made to the mode, or the desired temperature, while the schedule is on, a hold button will momentarily ap-
pear. If you press the HOLD button, it will be replaced with a CANCEL HOLD button and “HOLD” will flash on the screen. The requested
Mode/Temperature change will remain in effect indefinitely until the CANCEL HOLD button is pressed. At that time the unit will revert to
its scheduled settings.
If you don’t press the HOLD button, it will disappear and “HOLD” will be continuously displayed (Not flashing) on the screen. The
requested Mode/Temperature change will remain in effect until the next change in the schedule. At that time the unit will revert to its
scheduled settings.
3. Q: Where do I find the model and serial number?
A: On the back of the heater, there is a large, white, rectangular sticker. Toward the middle of the sticker is the serial number.
4. Q: What does the red light that comes on when I plug the unit in mean?
A: The light simply indicates that the unit is plugged in and that it can be turned on for use at any time.
5. Q: Can I move the heater around while it’s running?
A: No. It is not recommended to move any portable heater when it is operating. We recommended moving the
heater only after it has been powered off and the fan has completely stopped.
6. Q: What is the life expectancy of the infrared, quartz heating elements?
A: The average life span of a quartz heating element is 20,000 hours. To replace a heating element, please call Customer
Service at 1-800-225-6595 or visit www.edenpureservice.com.
7. Q: Can I use the heater and other appliances at the same time?
A: Yes, as long as they are not running off of the same circuit. Zone heaters are considered an appliance and you should
never run more than one appliance on a single circuit-breaker. Your freezer, refrigerator, microwave, washing machine,
dryer, heaters and other such appliances should not share a circuit-breaker.
8. Q: Can I use an extension cord, surge protector, power strip or cord adapter with my heater?
A: No. It must be plugged directly into a grounded outlet. If you don’t have a grounded outlet, contact a licensed
electrician to have one installed. Removing the grounding prong or altering any part of the unit will void the warranty.
