PLEASE READ
AND SAVE THESE
INSTRUCTIONS
Model No. A6004
Owner’s Manual
The Unit Fails to Turn On
1. Verify that the Power Plug is plugged into an operational wall outlet.
2. Ensure that the Power Adaptor Plug is fully seated in the receptable on the back of the unit.
3. Verify that the Power Button has been activated on the Control Panel.
4. If the Power Button on the Control Panel fails, use the Power Button on the Remote Control.
The Unit is Operating in High Mode or Away Mode, but No Noticeable Purification is
Being Produced
1. Ensure that the Purification Plate is clean.
2. The Purification Plate may not be working because it needs replaced. Try installing a new Purification Plate.
3. Check the electrical contact arms which touch the plate to ensure that they are making proper contact with the
metal weave on the Purification Plate.
4. Ensure the electrical contact arms which touch the plate are clean. Clean them with a soft cloth and rubbing
alcohol.
5. Turn the lights off in the room and look through the Front Grill at the Purification Plate. If it is operating
properly, it will produce a dim purple glow.
The Purification Plate Generates an Electrical Arc, an Arcing Noise or a Burning Odor
This means the Purification Plate is damaged and must be replaced. The unit may or may not display the Replace
Plate LED reminder. To order a replacement, go to www.edenpuresupport.com.
The PCO Cell is Not Lighting Up
1. Ensure the PCO Cell Power Connector is properly seated in the PCO Cell Power Connector Outlet.
2. If the PCO still does not light up, it needs to be replaced. To order a replacement, go to www.edenpuresupport.com.
The Ionization Needle Creates an Electric Arc
The Ionization Needle needs to be cleaned. Be sure to complete all of the cleaning procedures every 30 days.
The Fan Does Not Operate Properly
Try adjusting the fan speed using the Control Panel or Remote Control.
The Unit Makes a Rattling Noise when Taken Out of the Packaging
Remove the back panel of the unit. Check to ensure the two brass Thumb Screws holding the Filter Assembly are
in their proper place. If they are properly installed, remove the Thumb Screws and Filter Assembly and check the
PCO Cell to ensure the two brass Thumb Screws securing the PCO Cell are installed properly.
The EdenPURE® OxiLeaf® XL100 comes with a 1 year limited component warranty. If your unit does not appear
to be working properly, please contact our service department by calling 1-800-225-6595. Prior to your call, we
encourage you to visit our service related website www.edenpuresupport.com for troubleshooting tips and service
instructions if needed.
EdenPURE
®
7800 Whipple Avenue NW
N. Canton, OH 44720
©2021 EdenPURE® I-5698 BR12069R-1
EdenPURE
®
OxiLeaf
®
XL100
Troubleshooting
Warranty
