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ECOWATER
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Service Information
Automatic Electronic Diagnostics
The faceplate computer has a self--diagnostic function for the electrical system
(except input power and water meter). The computer monitors electronic compo-
nents and circuits for correct operation. If a malfunction occurs, the computer at-
tempts to self correct, displaying ADJUST VALVE in the Normal View Screen. If
self correction fails, an error code appears in the faceplate display.
The chart below shows the error codes that could appear, and the possible defects for each code.
While an error code appears in the display, all faceplate keypads are inoperable except the SELECT keypad.
SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAG-
NOSTICS, below, to further isolate the defect, to check the water meter and to send an E.A.S.E. transmission.
POSSIBLE DEFECT
CODE
MOST LIKELY
'
--------------------------------------------------------------------
'
LEAST LIKELY
Error 1 Error 2
Error 3 Error 4
wiring harness or connection to position switch / switch / valve defect causing high torque /
motor inoperative
Error 5
faceplate
PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE:
1. Unplug transformer-- -- -- -- 2. Correct defect-- -- -- -- 3.
Plug in transformer-- -- -- -- 4. Wait for 8 minutes. The error code will return if the defect was not corrected.
Manual Advance Diagnostics
1. To enter diagnostics, press the SELECT/EXIT (
↵
) to enter the menu. This screen con-
tains information that can be used to troubleshoot errors. Use the (
↑
) and (
↓
) keypads
to scroll through all lines on this screen.
The first line shows time of day and error code.
Second line is Pos: which shows what position the valve is in. Example: Service, Fill,
Brining and Brine Rinse, Backwash and Fast Rinse. The clock to the right counts back-
ward the time for each of the positions to be completed.
The next line is Req Pos: which is for requested position, or what position the valve is travelling to.
Next line displays Motor:, either on or off, and Sw: (switch) either open or closed.
Next is Trbn: (turbine) and Gals: (gallons) or Ltrs: (litres)which indicate water meter operation as follows.
000 (steady) = conditioned water not in use...no flow through the meter.
--open a nearby CONDITIONED WATER faucet--
000 to 199 (continual) = repeats display for each gallon (roughly 4 litres) of water passing through the meter. Gal-
lons up by one or litres up by 4.
If you don’t get a reading in the display, with a faucet open, pull the
sensor housing from the valve outlet port. Pass a small magnet back
and forth in front of the sensor. You should get a reading. If you do
get a reading, disconnect the outlet plumbing and check the turbine
for binding. If you don’t get a reading, the sensor is probably defec-
tive.
