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30

Troubleshooting

TROUBLESHOOTING -

MANUAL ADVANCE RECHARGE CHECK

This check verifies proper operation of the position

switch, gear motor, brine tank fill, brine draw, recharge

flow rates, and other controller functions.  Always make

the Initial Checks (See Page 28) and the Manual

Diagnostics (See Page 25) first.

1

. Display the 

Diagnostics

screen, following the proce-

dure on Page 25.

2

. Press the DOWN (

6

) button to scroll through the list

until 

Valve position switch

is displayed (See Figure

95).

Diagnostics

Current position:

Service

Requested position:

Service

FIG. 96

6

. Verify that the valve position indicator on the motor

cam agrees with the position displayed on the screen 

7

. Remove the brinewell cover.

8

. With the Diagnostics screen displayed, press the

RIGHT (

4

) button once to advance the valve from

Service

to 

Fill

.

9

. Shine a flashlight into the brinewell and observe fill

water entering the tank.

10

. If water does not enter the tank, look for an

obstructed nozzle / venturi, fill flow plug or brine

tube (See Figure 91 on Page 27).

11

. After verifying fill, press the RIGHT (

4

) button once

to move the valve into 

Brine

*  A slow flow of water

to the drain will begin.  Verify brine draw from the

brine tank by shining the flashlight into the brinewell

to observe a noticeable drop in the liquid level.

If the 2nd Backwash option is set (See Page 21), the valve

will enter backwash and fast rinse before brine.

Diagnostics

Valve position switch:

Closed

Turbine count:

0

FIG. 95

3

. Verify that when the switch plunger is down (into one

of the detents on the valve motor cam), this screen

reads 

Open

.  When the valve cam is rotating (for

example, after Step 8, below) , the switch plunger will

be up and this screen should read 

Closed

.

4

. Press the UP (

5

) button to scroll through the list until

Current position

is displayed (See Figure 96).

12

. If the unit does not draw brine, check for:

   

=

Dirty or defective nozzle / venturi (See Page 27)

   

=

Nozzle / venturi not seated on the gasket or gas-

ket not sealing properly

   

=

Restriction in valve drain, causing back pressure

(bends, kinks, elevated too high, etc.)

   

=

Obstruction in valve or brine tubing

   

=

Internal valve fault (obstructed outlet disc, wave

washer faulty etc.)

13

. With the Diagnostics screen displayed, once again

press the RIGHT (

4

) button to advance the valve to

Backwash

.

14

. Look for a fast flow of water from the drain hose.  If

flow is slow, check for a plugged top distributor,

backwash flow plug or drain hose

15

. With the Diagnostics screen displayed, once again

press the RIGHT (

4

) button to advance the valve to

Fast rinse

.

16

. Again, look for a fast flow of water from the drain

hose.  Allow the unit to rinse for several minutes to

flush out any brine that may remain from the brine

cycle test.

17

. With the Diagnostics screen displayed, once again

press the RIGHT (

4

) button to return the valve to

the 

Service

position.

IMPORTANT:

Always return the valve to the 

Service

position before exiting this procedure.

OTHER SERVICE

Hard Water Bypass

(Hard water “bleeds” into softened

water supply):

1

. Faulty inlet disc, seal or wave washer (See Pages

34-37).

2

. Missing or faulty o-ring(s) at valve connection to riser

pipe.

Water Leaks from Drain Hose

during service:

1

. Faulty inlet disc, seal or wave washer.

2

. Faulty o-ring on inlet disc shaft.

3

. Faulty outlet disc, seal or wave washer.

Flooded Salt Tank

:

1

. Nozzle / venturi plugged.

2

. Faulty valve seals.

3

. Restricted or plugged backwash / fast rinse controls.

4

. Restricted or plugged drain line.

Water Has Salty Taste

:

1

. House water pressure low.  Adjust well pump.

2

. Partially restricted valve drain hose, top distributor,

backwash flow plug, resin tank internal riser pipe, or

bottom distributor.

3

. Backwash and fast rinse times have been reduced

from default settings.

4

. Wrong model code.

Содержание IDP30S

Страница 1: ...Conditioner IDP50CC Chloramine Chlorine Water Conditioner Models IDP30S IDP40S tested and certified by NSF International against NSF ANSI Standard 44 for hardness reduction and efficiency and the red...

Страница 2: ...as circuit breaker or fuse This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Eur...

Страница 3: ...isconsin requires additional treatment if water supply contains greater than 5 ppm clear water iron u Canada working pressure limits 1 4 7 0 kg cm Models IDP40CC IDP50CC have not been tested or certif...

Страница 4: ...BRINE TANK PERFORMANCE CLAIMS Contaminant Influent Challenge Level Maximum Allowable Product Water Level Barium 10 10 mg L 2 0 mg L Radium 226 228 25 pCi L 5 pCi L Test parameters include pH 7 5 0 5 f...

Страница 5: ...l protected from the elements contamination vandalism etc as when installed indoors Keep the softener out of direct sunlight The sun s heat may soften and distort plastic parts TOOLS PIPE FITTINGS OTH...

Страница 6: ...table drain 1 1 2 Air Gap FLOOR DRAIN Brine Tank Overflow Hose Secure Valve Drain Hose in place over Floor Drain Valve Drain Hose Included with softener Pipe and fittings supplied by installer Do not...

Страница 7: ...stic installation adaptors with lubricated o ring seals in place into the valve inlet and outlet ports See Figure 4 5 c Be sure the turbine support is in place in the valve outlet as shown in Figure 6...

Страница 8: ...a ground for the house electrical system The 3 valve bypass type of installation shown in Figure 4 will maintain ground continuity If you use the plastic bypass continuity is broken To restore the gr...

Страница 9: ...completing these steps continue with j Start a recharge below j Start a recharge From the rolling status screens press the SELECT button to display the Main menu Make sure Recharge is highlighted then...

Страница 10: ...the soften er begins recharging This recharge draws the sanitizing bleach into and through the softener Any air remaining in the unit is purged to the drain d After the recharge has completed fully op...

Страница 11: ...CT button The screen will show Setup complete See Figure 19 13 If at this point you want to go back and make changes press the DOWN 6 button to scroll to Redo setup then press the SELECT button twice...

Страница 12: ...e message After three seconds the view resets Figure 21 The softener status screens described in the previous section will not be displayed in a rolling sequence when one of the following items is dis...

Страница 13: ...ess units See Page 19 Weight units See Page 19 System information Model information See Page 20 Water available See Page 20 Daily avg water used See Page 20 Water used today See Page 20 Total water us...

Страница 14: ...vent changes to the fol lowing Hardness Iron level Backwash time Second backwash On Off Second backwash time Fast rinse time Efficiency mode Max days between recharges Auxiliary control Chemical feed...

Страница 15: ...rge Salt settings Basic settings Main menu FIG 29 Salt level Low salt alarm Salt settings Salt type FIG 30 4 Make sure Salt level is highlighted 5 Press the SELECT button to display the Salt level scr...

Страница 16: ...re 35 Recharge Salt settings Basic settings Main menu FIG 34 4 If the desired option already has a black dot next to it See Figure 35 go to Step 5 Otherwise press the DOWN 6 or UP 5 buttons to scroll...

Страница 17: ...Press the LEFT 3 button twice to return to the rolling status screens SETTING IRON LEVEL When the softener s electronic control is first powered up a wizard screen prompts you to enter your water s i...

Страница 18: ...nu Figure 46 9 Press the LEFT 3 button twice to return to the rolling status screens This does not include service reminders errors alerts or Recharge status screens SETTING THE LANGUAGE When the soft...

Страница 19: ...k to the User preferences menu 8 Press the LEFT 3 button twice to return to the rolling status screens SETTING HARDNESS UNITS Use this feature to select grains or parts per million ppm as hardness uni...

Страница 20: ...ss the DOWN 6 button to scroll through the menu options until the desired option is highlighted See list at the top of this column 5 Press the SELECT button to display the desired information screen S...

Страница 21: ...es See Figure 69 Cycle times Special features Troubleshooting Advanced settings FIG 67 4 Make sure Cycle times is highlighted 5 Press the SELECT button to display the Cycle times menu See Figure 68 Us...

Страница 22: ...e LEFT 3 button three times to return to the rolling status screens Only displayed if Auxiliary control is set to Chemical feed Salt efficient Auto adjusting High capacity Efficiency mode FIG 76 Auto...

Страница 23: ...feed pump If chosen the chemical feed volume and timer must be set as detailed at right Water use Turns 24V DC on when the softener s turbine indicates water flow Could drive an air pump for iron or s...

Страница 24: ...nder screen See Figure 85 This will be a reminder to call your dealer for service Once programmed this feature displays the number of months and days left until the service reminder Once the Service o...

Страница 25: ...changes is highlighted 7 Press the SELECT button to display the Setup changes menu See Figure 89 Diagnostics Setup changes Troubleshooting FIG 87 7 Press the DOWN 6 button to scroll through the menu...

Страница 26: ...r ice cream making salts etc are not recommended SALT WITH IRON REMOVING ADDITIVE Some salts have an additive to help a water softener handle iron in the water supply Although this may help keep the r...

Страница 27: ...een support and screen Then remove the nozzle venturi disc gas ket and flow plug Wash the parts in warm soapy water and rinse in fresh water Be sure to clean both the top and bottom of the nozzle vent...

Страница 28: ...ker may be popped or power supply may be plugged into a switched outlet which is off Check for power loss due to any of these and cor rect When power is restored if the display shows the Current Time...

Страница 29: ...backwash fast rinse or moving See Manual Advance Recharge Check on next page for position verification Requested position of the valve Motor state on or off Valve position switch open or closed Turbin...

Страница 30: ...until Current position is displayed See Figure 96 12 If the unit does not draw brine check for Dirty or defective nozzle venturi See Page 27 Nozzle venturi not seated on the gasket or gas ket not sea...

Страница 31: ...FIG 98 BR FILL F BRINING Position Switch Valve Cam FIG 99 Position Switch Valve Cam FIG 100 BW BACKWASH FAST RINSE Position Switch Valve Cam FIG 101 Position Switch R Position markers valve in servic...

Страница 32: ...ploded View All Models 1 5 4 6 18 14 13 16 15 12 11 10 9 8 19 29 28 30 3 20 7 2 Valve Assembly Model IDP30S See Pages 34 35 for parts Models IDP40S IDP40CC IDP50CC See Pages 36 37 for parts 17 21 23 2...

Страница 33: ...7092202 Repl Resin Tank 10 x 47 Models IDP40S IDP40CC 7113074 Repl Resin Tank 12 x 54 Model IDP50CC 16 0502272 Resin 1 cu ft standard mesh 7339141 Catalytic Carbon 1 cu ft Models IDP40CC IDP50CC 17 71...

Страница 34: ...34 70 91 51 50 52 53 55 56 59 58 57 60 61 66 67 62 63 64 68 69 70 71 72 73 74 75 65 76 77 79 78 80 81 82 Wear Strip Seal Cross section View 83 84 85 86 87 88 89 90 54 Valve Exploded View Model IDP30S...

Страница 35: ...ack of 10 includes 10 ea of Key No 72 Key No Part No Description 72 7170288 O Ring 15 16 x 1 3 16 single 2 req 7336402 O Ring 15 16 x 1 3 16 pack of 20 7113040 Turbine Support Assembly includes 1 ea o...

Страница 36: ...40CC IDP50CC Wear Strip Seal Cross section View 100 101 102 103 104 105 106 107 108 109 110 111 112 117 118 140 113 114 115 119 120 116 127 121 145 123 121 122 123 124 125 126 128 129 131 130 132 133...

Страница 37: ...10 ea of Key No 123 123 7311127 O Ring 1 1 16 x 1 5 16 single 2 req 7336410 O Ring 1 1 16 x 1 5 16 pack of 20 Key No Part No Description 7290931 Turbine Support Assembly includes 1 ea of Key Nos 124 1...

Страница 38: ...ovided further that the water softener is not damaged as the result of any unusual force of nature such as but not limited to flood hurricane tornado or earthquake Warrantor is excused if failure to p...

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