8
Make sure the dehumidifier’s plug is pushed completely
into the outlet.
Dehumidifier has reached its
The dehumidifier automatically turns off when either
preset level or tank is full.
condition occurs. Change to a lower setting or empty
the tank and replace properly.
Tank is not in the
The tank must be in place and securely seated for the
proper position.
dehumidifier to operate.
Power failure.
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying
for 3 minutes after it is turned back on.
Did not allow enough time
When first installed, allow at least 24 hours to maintain
to remove the moisture.
the desired dryness.
Airflow is restricted.
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier. See the
Choosing a Location section.
Dirty filter.
See the Care and Cleaning section
The Humidity Control may
not be set low enough.
Doors and windows may not
Check all doors, windows and other openings
be closed tightly.
are securely closed.
Clothes dryer may be
Install the dehumidifier away from the dryer.
blowing moisture-laden
The dryer should be vented to the outside.
air into the room.
Room temperature
Moisture removal is best at higher room temperatures.
is too low.
Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 5°C.
Area to be dehumidified
The capacity of your dehumidifier may not be adequate.
is too large.
Dehumidifier runs
too much
Doors and windows are open.
Close all doors and windows to the outside.
Dehumidifier has been recently
This is normal. Frost will usually disappear
turned on, or room temperature
within 60 minutes. See the Automatic Defrost section.
is below 5°C.
The compressor will turn off
This is normal. Wait approximately 3 minutes and set the
and the fan will automatically
fan as desired.
continue to run for
approximately 3 minutes at a
fixed setting.
There is sound created when
wind passing the unit. That is
the sound of wind.
This is normal.
Hose connection may be loose.
Check the hose connection.See the Removing Collected
Water section.
Intend to use the tank to
Disconnect the hose if using the tank to collect water.
collect water, but a hose
See the Removing Collected Water section.
is attached.
TROUBLESHOOTING
Problem
Possible Causes
What To Do
Dehumidifier
does not start
The dehumidifier
is unplugged.
Dehumidifier does
not dry the air as it
should
For drier air, press the “-” pad and set to a lower percent
value (%) or at LAUNDRY for maximum
dehumidification.
Frost appears on
the coils
Controls cannot be
set
Fan noise
Water on floor
The unit may have been
placed on an unever surface
Move the dehumidifier onto another surface such as
a table top to test. Use a spirit level to test levelness.
