NPT-1020 Installation and Maintenance Manual
Maintenance
ECI Telecom Ltd. Proprietary
7-11
Table
7-6: Troubleshooting procedures for PME1_21/PME1_63/DMCES1_4/MSE1_16 cards
No. Symptoms
Probable cause
Corrective actions
1
Green ACT indicator off Defective indicator
Select
Maintenance > LED Test
in the LCT-APT
menu and check that the indicator blinks for
some time. If not, replace the module.
FPGA in module
downloaded
unsuccessfully
Power off and wait a few minutes before
powering on again.
If the Green ACT indicator is still off,
download and activate the NE embedded
software package either through the
LCT-APT or Boot Configuration Tool.
After the new embedded software package
is activated, the ACT indicator should be on
and the FAIL indicator should be off.
Defective module
If the ACT indicator is still off, replace the
module.
If the ACT indicator is still off, replace the
NPT-1020 unit.
2
Red FAIL indicator on or
not turning off after
power-on and reset
Defective card/module
Perform a warm reset on the NPT-1020 by
pushing the RST button.
If the FAIL indicator is on after reset,
download and activate the NE embedded
software package either through the
LCT-APT or Boot Configuration Tool.
After the software is completely
downloaded to the NPT-1020, the ACT
indicator should be on and the FAIL
indicator should be off.
If the FAIL indicator turns on again, replace
the module.