NPT-1020 Installation and Maintenance Manual
Maintenance
ECI Telecom Ltd. Proprietary
7-13
No. Symptoms
Probable cause
Corrective actions
FPGA in module
downloaded
unsuccessfully
Power off and wait a few minutes before
powering on again.
If the Green ACT indicator is still off,
download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the new embedded software package
is activated, the ACT indicator should be on
and the FAIL indicator should be off.
Defective module
If the ACT indicator is still off, replace the
module.
If the ACT indicator is still off, replace the
NPT-1020 unit.
3
Red FAIL indicator on
or not turning off after
power-on and reset
Embedded software and
FPGA not downloaded
Power off and wait a few minutes before
powering on again.
If the Red FAIL indicator is still on,
download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the new embedded software package
is activated, the ACT indicator should be on
and the FAIL indicator should be off.
Damaged software or
defective card/module
Perform a warm reset on the NPT-1020 by
pushing the RST button.
If the FAIL indicator is on after reset,
download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the software is completely
downloaded to the NPT-1020, the ACT
indicator should be on and the FAIL
indicator should be off.
If the FAIL indicator turns on again, replace
the module.
Table
7-9: Special troubleshooting procedures for P345_3E cards
No. Symptoms
Probable cause
Corrective actions
1
Orange mode
indicator off
Corresponding port
configured to E3
Check with the management station operator
to determine whether the module has already
been configured for DS-3. If not, ignore the
state of the Mode indicator.
Defective indicators
If the port is in DS-3 mode, the indicator should
be on. If not, replace the module.