Eaton PowerXL DX-NET-ETHERNET2-2, Руководство пользователя

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User Manual MN040024EN
Effective November 2016
DX-NET-ETHERNET2-2 fi eld bus connection
EtherNet/IP for variable frequency drive DE1/DC1
EATON www.eaton.com
Support services
The goal of Eaton is to ensure your greatest possible satisfaction with the operation of our products.
We are dedicated to providing fast, friendly, and accurate assistance. That is why we offer you so many
ways to get the support you need. Whether it is by phone, fax, or email, you can access Eaton’s support
information 24 hours a day, seven days a week.
Our wide range of services is listed below.
You should contact your local distributor for product pricing, availability, ordering, expediting, and repairs.
Website
Use the Eaton Website to find product information. You can also find information on local distributors
or Eaton’s sales offices.
Website address
www.eaton.com/drives
EatonCare customer support center
Call the EatonCare Support Center if you need assistance with placing an order, stock availability or proof
of shipment, expediting an existing order, emergency shipments, product price information, returns other
than warranty returns, and information on local distributors or sales offices.
Voice: 877-ETN-CARE (386-2273) (8:00 a.m.–6:00 p.m. EST)
After-Hours Emergency: 800-543-7038 (6:00 p.m.–8:00 a.m. EST)
If you are in the U.S. or Canada, and have OI or PLC questions, you can take advantage of our
toll-free line for technical assistance with hardware and software product selection, system design and
installation, and system debugging and diagnostics. Technical support engineers are available for calls
during regular business hours.
Drives Technical Resource Center
Voice: 877-ETN-CARE (386-2273) option 2, option 6
(8:00 a.m. – 5:00 p.m. Central Time U.S. [UTC-6])
email: TRCDrives@eaton.com