Eaton Cutler-Hammer PanelMate ePro PS Series Скачать руководство пользователя | Manualshive

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C h a p t e r 5 : T r o u b l e s h o o t i n g

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Chapter 5: Troubleshooting

5

This chapter describes PanelMate ePro PS troubleshooting.

The following topics are discussed:

•

System errors

•

Checking user configuration compatibility

•

Saving your PanelMate ePro PS system changes

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Содержание Cutler-Hammer PanelMate ePro PS Series

Страница 1: ...PanelMate ePro PS Family Users Guide Operator Interface Business 811 Green Crest Drive Westerville OH 43081 Eaton Corporation...

Страница 2: ...in paragraph b 3 B of the Rights in Technical Data and Computer Software clause of DAR 7 104 9 a Contractor Manufacturer is Eaton Corporation Operator Interface Business 811 Green Crest Drive Westervi...

Страница 3: ...if you need assistance with placing an order stock availability or proof of shipment expediting an existing order emergency shipments product price information returns other than warranty returns and...

Страница 4: ...uropean PanelMate Support Center Voice 41 1 806 64 44 9a m 5p m CET e mail CHSupport bfa ch Repair and Upgrade Service Additional support is also available from our well equipped Repair and Upgrade Se...

Страница 5: ...s 11 Protect Mode 12 Windows XP Embedded XPE 12 Image Loads 12 Preloaded Software 13 Connectors Ports 14 Chapter 2 Preparing the ePro PS for Online Use ____________________ 17 Powering Up Your ePro PS...

Страница 6: ...solution 39 Chapter 4 Hardware Installation __________________________________ 40 Safety Considerations 41 Installation Best Practices 41 Enclosure Selection 42 Enclosure Rating 42 Enclosure Construct...

Страница 7: ...elMate ePro PS 12 Display Models Unit Dimensions 58 PanelMate ePro PS 15 Display Models Unit Dimensions 59 PanelMate ePro PS Blind Node Models Unit Dimensions 60 Appendix B Specifications ____________...

Страница 8: ...apter 1 Getting Started with the PanelMate ePro PS 1 This chapter provides getting started information The following topics are discussed Introduction Unpacking ePro PS models Windows XP Embedded XPE...

Страница 9: ...The ePro Canvas editor supports a modern suite of graphical templates called controls for replacing hardwired panel devices such as pushbuttons indicator lights bars readouts message displays etc Whet...

Страница 10: ...elMate ePro PS and the PanelMate ePro with the XE without Trending and the OPC options One difference is in the area of drivers the ePro PS Classic OI running PanelMate Power Pro configurations does n...

Страница 11: ...Enterprise Edition models include 7685T 12E 12 TFT display 7685T 15E 15 TFT display 7600E Blind Node The PanelMate ePro PS Classic models include 7685T 8C 8 TFT display 7685T 10C 10 TFT display 7685S...

Страница 12: ...tware communications drivers OPC server time date data and touchscreen calibration data Notes The D partition is reserved for user data and is not protected by the Protect Mode featured Data and progr...

Страница 13: ...r_ePro OPC Server Pre loaded Pre licensed KEPServer_ePro OPC Drivers Pre licensed PanelMate ePro PS Classic The ePro PS Classic includes additional files that support PanelMate Power Pro applications...

Страница 14: ...c on the ePro PS unit should not consume more than 5 additional watts on the 8 and 10 additional watts on the 10 12 15 and Blind Node Consuming more than the this will change the specified operating t...

Страница 15: ...sult in damage to the CompactFlash and or unit Note SanDisk CompactFlash memory cards are recommended for use with the PS unit Contact technical support to obtain a complete list of authorized SanDisk...

Страница 16: ...mer Catalog Number 76PCI Reference the documentation included with the adapter for complete installation instructions Note Although most base functionality has been included in the ePro PS operating s...

Страница 17: ...pter describes how to get started with your ePro PS unit The following topics are discussed Powering up your ePro PS unit Steps to preparing your ePro PS unit for online use Preparing your ePro PS for...

Страница 18: ...power of 50 watts Power and Ground Instructions The PanelMate ePro PS operator interface has been designed to withstand severe environmental conditions typical in industrial installations However cer...

Страница 19: ...ely for the PanelMate ePro PS If the current external power supply is used for multiple devices add an external power supply specifically for the PanelMate ePro PS unit A separate external power suppl...

Страница 20: ...r Pro configuration PanelMate ePro PS Classic users only Refer to the Preparing Your ePro PS for File Transfers and Installing Software sections for additional information Note PanelMate ePro PS model...

Страница 21: ...o not connect 8 CTS Clear to send Do not connect Do not connect Do not connect 9 RI Ring Indicator Do not connect Do not connect Do not connect Caution Your PanelMate ePro PS unit is equipped with por...

Страница 22: ...sferring files using the Send to File feature PanelMate ePro PS factory settings are TCP IP protocol Computer name EATONxxxxxx Name is unique for each unit but will begin with EATON Workgroup name WOR...

Страница 23: ...5 and is not equal to 001 Point to point direct Use Static IP Addressing Use crossover cable Setting Up an Ethernet Connection Using a Hub Switch This method can be used to set up a local workgroup us...

Страница 24: ...static addressing the DHCP router must support this as well In most cases the router must be powered up first before any of the units so the router can provide any addressing needs Powering the route...

Страница 25: ...ction to the domain resource that will last as long as it is not manually removed or a loss of power to any of the connected devices does not occur Connecting Windows 98 PCs to an ePro PS Due to diffe...

Страница 26: ...User The following dialog box must be completed New User Dialog Box The Username field must match the user login account from the Windows 98 PC The information entered in the Full Name and Descriptio...

Страница 27: ...purchased software This partition is protected locked down so you should use it to store all data on the ePro PS that needs to be protected Note All changes made to the C partition must be saved or co...

Страница 28: ...tem C partition Therefore if a third party package routinely tried to write log files or diagnostics to that partition it would be redirected to a RAM buffer that could take up all available RAM and r...

Страница 29: ...an Ethernet connection or external drive you can install the OPC server by navigating to the setup exe file on the KEPServer_ePro CD ROM Follow the InstallShield Wizard prompts Select the Modify optio...

Страница 30: ...configuration filename 3 Your Canvas application will automatically launch each time your ePro PS reboots To launch your Canvas application manually use the eProStart shortcut off the Windows Start me...

Страница 31: ...next time the ePro PS is restarted the new data will be available Refer to the Protect Mode Save section for additional information about saving files to the C partition Uninstalling Touchscreen Drive...

Страница 32: ...ure How to Disable Change the Auto Logon Feature To disable or change the Windows XP Auto Logon feature you will need to know how to edit the Windows XP registry using Regedit Extreme care should be e...

Страница 33: ...This chapter describes how to use a variety of system software tools utilities and programs that make the hardware perform as desired The following topics are discussed Screen Brightness and Backligh...

Страница 34: ...Menu is in Auto Hide mode To access the Task Bar simply tap anywhere along the bottom of the screen Figure 3 ePro PS Boot up Desktop Status Bar Icons There are several icons that show up in the status...

Страница 35: ...onfigure the auto dimming feature select the icon in the system tray You will be presented with a Screen Lightness control Move the selector to the desired lightness level Note When adjusting the Scre...

Страница 36: ...n for additional information about saving files to the C partition Protect Mode Save Program The PanelMate ePro PS unit is always in Protect Mode which means that the unit is protected against unwante...

Страница 37: ...A Calibrate Touchscreen icon is placed in the system tray in the lower right corner by the clock of the display If for some reason you find it necessary to re calibrate the touchscreen you can do so...

Страница 38: ...ll have a default value of COM2 If you need to reserve COM2 for communications change the value to COM1 Once you start the calibration process a crosshair on a red and white target appears in the uppe...

Страница 39: ...tion It is recommended that for as long as you plan to use the PanelMate ePro PS Classic models for PanelMate Power Pro configurations that you do not change the resolution from 640x480 If you set you...

Страница 40: ...pter describes how to install your PanelMate ePro PS unit The following topics are discussed Safety Considerations Installation best practices Enclosure selection Serial communication cable selection...

Страница 41: ...SIGNE NON DANGEREUX AVANT DE REPLACER LE COMPOSANTS Installation Best Practices 1 Never use foreign objects to activate the touchscreen Use a hand gloved hand or stylus Foreign objects such as a screw...

Страница 42: ...opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service personnel a The power cord or plug is damaged b Liquid has penetrated into...

Страница 43: ...for the maximum expected plant temperature maximum temperature of the air surrounding the enclosure Maintain recommended clearance space above and below the ePro PS unit refer to the following table f...

Страница 44: ...ered fans heat exchangers or air conditioners to lower the temperature Because hot air rises to the top of an enclosure the temperature inside can vary greatly from bottom to top A fan can be used to...

Страница 45: ...Heat Output 20 x 20 x 6 10 5o C 20 x 24 x 6 9 5o C 20 x 20 x 8 9 5o C 20 x 24 x 8 8 o C 15 Display Models Enclosure Size Average Internal Temperature Rise at Rated Heat Output 20 x 24 x 6 12 5o C 20...

Страница 46: ...fic communications option is recommended Your choice should be based on the requirements of your total control system The communications option that you choose determines the precautions that you need...

Страница 47: ...with HIGH Levels of Low Frequency Ground Differential Voltage Between Connected Units A good quality shielded cable consisting of twisted pairs for the required communication wires and logic common is...

Страница 48: ...housing cable entry opening Never connect the shield by way of a drain wire pigtail unless absolutely necessary If a pigtail is required the shield should be terminated as closely as possible to the c...

Страница 49: ...il unless absolutely necessary If a pigtail is required the shield should be terminated as closely as possible to the connector to minimize the pigtail length Application Short or Long Runs in LOW Noi...

Страница 50: ...onnector to minimize the pigtail length Application Short or Long Runs in LOW Noise Environment with HIGH Levels of Low Frequency Ground Differential Voltage Between Connected Units A good quality CAT...

Страница 51: ...e less tolerant of electrical noise however they cause less noise in adjacent conductors Reference NEC article 725 class 2 class 3 Reference IEEE level 1 and level 2 Communication cables Ethernet PLC...

Страница 52: ...roblem areas that might be encountered when installing your communication cables High and low power conductors routed in the same conduit or raceway Conduit with low power conductors routed in close p...

Страница 53: ...53 Chapter 5 Troubleshooting 5 This chapter describes PanelMate ePro PS troubleshooting The following topics are discussed System errors Checking user configuration compatibility Saving your PanelMat...

Страница 54: ...use to malfunction when online Make sure that the mouse is plugged in Remove or isolate noise source The ePro PS displays a DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER message Call technical...

Страница 55: ...Appendix A Unit Dimensions 55 Appendix A Unit Dimensions A This chapter describes the unit dimensions...

Страница 56: ...ro PS Users Guide PanelMate ePro PS 8 Display Models Unit Dimensions Torque Requirements 5 inch lbs for 6 32 nuts This drawing is available in dwg format on the Eaton Electrical Internet site www Eato...

Страница 57: ...t Dimensions 57 PanelMate ePro PS 10 Display Models Unit Dimensions Torque Requirements 6 inch lbs for 8 32 nuts This drawing is available in dwg format on the Eaton Electrical Internet site www Eaton...

Страница 58: ...PS Users Guide PanelMate ePro PS 12 Display Models Unit Dimensions Torque Requirements 15 inch lbs for 10 32 nuts This drawing is available in dwg format on the Eaton Electrical Internet site www Eat...

Страница 59: ...Dimensions 59 PanelMate ePro PS 15 Display Models Unit Dimensions Torque Requirements 17 inch lbs for 10 32 nuts This drawing is available in dwg format on the Eaton Electrical Internet site www Eato...

Страница 60: ...60 PanelMate ePro PS Users Guide PanelMate ePro PS Blind Node Models Unit Dimensions This drawing is available in dwg format on the Eaton Electrical Internet site www EatonElectrical com...

Страница 61: ...Appendix B Specifications 61 Appendix B Specifications B This chapter describes the product specifications...

Страница 62: ...m color TFT display 16 Million colors Resolution SVGA 800 x 600 Brightness 370 nits 450 nits 12 OD Backlight Field replaceable 50 000 hours typical life Auto dimming 15 Display Models 15 0 inch 381 mm...

Страница 63: ...17 01 in 306 x 432 mm 18 0 lbs 8 16 Kg Blind Node Models 9 30 x 12 00 x 3 60 in 236 x 305 x 91 mm Designed for mounting in a cabinet 5 0 lbs 2 27 Kg Add 1 30 in 33 mm to depth for optional PCI adapter...

Страница 64: ...C 32 122 F with optional PCI adapter Non operating 25 70 C 13 158 F System Vibration Operating 1G from 5 500 Hz Non operating 1G from 5 500 Hz System Shock PS EE PS Classic Models Operating 30 G Non o...

Страница 65: ...Workgroups Using DHCP Server 24 Point to Point Direct Connection 23 Port Location 14 Shielding 50 Ethernet Cables Grounding 46 Placement 51 Problem Areas 52 Segregation 51 Selection 46 Shielding 46 Te...

Страница 66: ...ring Your ePro PS Unit for Online Use 20 Support Services 3 Time Date Setting 34 Touchscreen Calibrating Blind Node Models 38 Calibrating Display Models 37 Calibration 37 Calibration Icon 34 Uninstall...

Страница 67: ...ribed in this document Are the instructions easy to follow Are the examples helpful useful Are there enough examples Is the document organized logically Is it easy to find what you are looking for Are...

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