IL17569
Page 12-14
Effective June, 2001
(DTE) under the RS-232 standard. Sometimes PCs might have a
25-position D-Subminiature connector. In the case of the 9-position
configuration, an off-the-shelf Male DB9 to Female DB9 “straight
through” connection cable will work properly, even though only the
Transmit, Receive, and common wires are required. (The front
panel RS-232 connector uses a 3-wire connection, not relying on
the hardware handshaking lines.)
Place the provided “S-Record” file into an accessible data path,
preferably loading it onto a convenient place on your hard drive to
minimize access time during the download process.
CAUTION
VERIFY THAT YOU HAVE THE PROPER S-RECORD FILE
BEFORE ERASING THE FLASH MEMORY IN YOUR FP-5000.
ONCE THE FLASH MEMORY HAS BEEN ERASED, FURTHER
OPERATION OF THE FP-5000 WILL BE IMPOSSIBLE UNTIL A
PROPER S-RECORD FILE IS DOWNLOADED. ONE MEANS OF
ASSURANCE IS TO VERIFY THE DATE AND SIZE OF THE FILE
WITH REPRESENTATIVES OF CUTLER-HAMMER BEFORE
PROCEEDING.
12.4.3 Running the FlashLoader Program
Using Windows
®
Explorer
TM
, double-click on the FlashLoader.exe
program installed in the previous section.
If you expect to run the FlashLoader program frequently, you might
wish to provide a link icon on the desk-top or in an appropriate
group on the start-up menu by right clicking on the file name in
Explorer
TM
and selecting “Create Shortcut.” Drag the shortcut to the
desired group or to the desktop.
12.3 Getting Help from Cutler-Hammer
For help, contact:
Cutler-Hammer
Power Management Products Center
240 Vista Park Drive
Pittsburgh, PA 15205
Or phone Cutler-Hammer
Power Management Applications Support at:
1-800-809-2772, Option 1
Or browse to the Cutler-Hammer web site at:
http://www.ch.cutler-hammer.com, and follow the “Power Manage-
ment Products” link and then the “contact us” link.
Technical personnel are available on a 24-hour basis with standard
support from 7:00 AM to 5:45 PM Eastern Time and emergency
hours from 5:45 PM to 7:00 AM Eastern Time weekdays. Holidays
and weekends are emergency hours.
12.4 Firmware Upgrading
Cutler-Hammer will occasionally upgrade the firmware of the
FP-5000 for the purpose of enhancing functionality or for other
quality improvements. For this purpose, firmware is upgraded
through the Cutler-Hammer FP-5000 FlashLoader program, along
with a downloadable code file with a name such as, fp5kapp.s19
(example), which contains a representation of the firmware. This “S-
Record” file contains all the information necessary to upgrade your
FP-5000 firmware. The FlashLoader program must be installed on
your PC, and your PC must have RS-232 serial communication
capability. The “S-Record” file must be in one of the disk data paths
accessible to your PC. Requirements for your PC are Windows
®
95
version 2 or newer, 3 meg space on your hard drive and at least a
486 Intel
TM
processor.
12.4.1 FlashLoader Installation
There are a variety of formats in which you might obtain the
FlashLoader installation files, such as by CD, floppy disks, or
Internet download. Contact your Cutler-Hammer sales office or your
Cutler-Hammer technical support team for assistance. Identify the
location of the provided Setup.exe program in the source provided.
Double-click on the file using Widows
®
Explorer
TM
, and follow the installation instructions.
12.4.2 Preparation for Downloading with FlashLoader
Make sure that the FP-5000 is active and not in stand-by mode. If
the display is blank, press any key to activate the unit. Start the
FlashLoader program on your PC and follow the instructions. The
operation of the program is self explanatory, however the following
description will enhance the user’s understanding of this program.
Verify the Baud rate setting for the front panel
RS-232 port. The setting may be viewed by
pressing the
View Setting
button, selecting
Communications, RS-232, and reading the
Baud rate. The default Baud rate for the FP-
5000 is 19,200. The default Baud rate setting
for the FlashLoader is 9600. In order to decrease
the download time, consider setting both to
38,400. Set the FP-5000 Baud rate setting
before starting the FlashLoader.
Connect your PC to the front panel RS-232 connector on the front
panel of the FP-5000 using a standard DTE to DSE cable. The
FP-5000 front panel RS-232 connector is wired as a 9-socket
(Female) Data Set (DSE) D-Subminiature under the RS-232
standard. Typical PCs are wired as a 9-pin (Male) Data Terminal
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