12
The EASYFIRE will autom atically switch to 12 volt backup
provided you have the 12 volt option installed.
Solution:
a) Check burn pot for ash deposit. b) Check
burn pot is im properly placed and is seating on igniter. c)
Check air box clean out for ash build up.
3. Problem :
The fire was burning well and then it began to
overfeed pellets and started backing up into the pellet
feed chute, sm othering the fire.
Solution:
W hen the pellets are overfeeding, it usually
m eans that the air flow has been reduced. Check the Fire
Pot air intake holes to be sure they are clear. Check to
see if Fire Pot was properly seated in pot tray. Check to
see if the m anifold m ay have filled with Fly-ash. If you
use a low grade pellet, and clinkers (fused ash and dirt)
form in the bottom of the Fire Pot, it will choke the air
intake (you m ight consider changing the brand of pellets
to one that burns cleaner). You m ust let the fire go out
before rem oving and cleaning the Fire Pot.
Never vacuum out the heater w hen the heater is in
operation! The hot ashes can lodge in your vacuum
cleaner and cause a fire!
You m ust clean the m anifold regularly in order to insure a
good air to fuel ratio, thus allowing the heater to "breathe"
properly. You m ust also check the vent pipe and tee to see
that they are not clogged and full of ash.
4. Problem :
Heater was burning well and then soot began
form ing on the glass door.
Solution:
Black soot form ing on the glass door m eans
that the com bustion is not right and the heater needs a
good clean out. Som e brands of pellets burn m uch richer
than others and you m ight have to change brands of
pellets and/or have the air/fuel settings re-adjusted by
your dealer. It is norm al to have the glass cloud up after
several hours of burning but it should wipe off with a
good window cleaner. If the glass turns black quickly,
then the heater needs a good clean out.
5. Problem :
W e had a power failure and the heater
em itted sm oke for about five m inutes.
Solution:
If the heater em its sm oke during a power
failure, and you have frequent power failures then we
suggest you purchase the battery back-up system . If the
vent pipe is installed according to these instructions the
sm oke will syphon out of the pipe in m ost instances.
6. Problem :
After several weeks of outstanding perfor-
m ance, the heater suddenly stopped and the red light
under the control knob cam e on. This light is the Hi
Tem p/Flue Indicator Light.
Solution:
The Hi-Tem p/Flue Indicator light indicates that
Fly-ash has built up in the exhaust system and/or there is
a restriction in the exhaust/flue system . Check the pipe
system for excessive ash and clogging, particularly the
vent cap. Rem ove the clean out cap on the tee and
m ake sure that ash has not blocked the exhaust air flow.
This autom atic shut down in case of flue clogging is a
safety feature and if the shut down occurs it m eans you
have a problem and should consult a service technician
and/or clean your pipe and heater thoroughly. If you feel
the Fly-ash build up is excessive, we suggest that you try
another brand. In m oist clim ates the pellets and Fly-ash
can actually absorb m oisture from the air and create
creosote and a severe clogging problem . Keep this in
m ind when you store and handle your pellets. The heater
warranty does not cover the quality of the fuels used or
the way they m ay be handled either before or after you've
purchased them .
7. Problem :
I turned off the switch and the heater kept
running.
Solution:
This is norm al. The exhaust blower will keep
running until it cools down and then it will autom atically
turn off. This can vary by the tem perature the exhaust
has reached and the tem perature of the cooling air.
HI TEMP/FLUE RED WARNING LIGHT:
W hen the Hi-Tem p/Flue indicator light com es on (red lite
beneath control knob) it m eans a fault has been detected in
either the flue system , over tem perature, or fan/feed m otor.
Slow Flash Red Light
- Indicates a blocked flue. Check
flue and clean out for built up ash deposits.
Solid Red Light
- Indicates an over tem perature. Check
the air intake at rear of unit. Turn the feed trim down 25% to
reduce fuel rate.
Fast Flash Red Light
- Requires unit to be unplugged to
reset. Indicates a feed m otor jam or fan m otor fault. Fan
m otor test would require running unit on “fan and clean”
only to determ ine if red light indication is repeated. If not,
feed system is jam m ed and requires the hopper access
cover to be rem oved and jam m ed m aterial to be rem oved.
If this condition continuos contact your dealer for service.
TRIM KNOB ADJUSTMENT:
Underneath the control knob you will find a sm all round
knob that will turn forward and reverse. This knob can
control the feed m otor rate. By turning the knob clockwise
you can increase the burn rate and by turning it
counterclockwise you can decrease the burn rate. Use this
to change the overall rate for different pellets. For instance,
if the pellet has high ash and burns dirty decrease the "trim "
and if the heater goes out on low or has low flam e increase
the "trim ".
M ove this KNOB carefully!
It is designed to fine tune your
LOW setting in the event you change brands of pellets
and/or live at a higher elevation.
Custom er Service & Replacem ent Parts
Replacem ent parts are available from your local dealer or
on-line
@ www.sierraproductsinc.net
. Our call or write:
Custom er Service
Sierra Products, Inc.
5061 Brooks St. Ste. B
Montclair, CA 91763
Ph: 909-399-3355x21
Fax: 909-399-3357
