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AUTHORIZED SERVICE NETWORK
All services performed in the Alliage equipment must be done by an Authorized
Technical Assistant, because, otherwise, they won't be covered by the warrant.
If you need to request electrical schemes and/or components specifications that are
not declared in the user manual, use the Alliage Customer Attendance Service to make
the request.
Telephone: +55 (16) 3512-1212
E-mail: [email protected]
Address: Rodovia Abraão Assed, Km 53 - Recreio Anhangüera - Ribeirão Preto-SP/
Brasil CEP 14097-500
WARRANTY TERM
The Warranty Term, in three copies, must the properly filled by the Alliage
Authorized Technical Assistant. One of the copies, already marked, will be delivered to
the owner for confirmation of the equipment under warranty. One of the remaining
copies will stay with the distributor and the other one will be sent to the manufacturer.
The warranty is limited to the repair or replacement of manufacturing defect parts
and it doesn't include the repair of defects caused by:
-
Damage or loss caused by improper use or abuse;
-
Damage or loss caused by non-compliance of use and maintenance
instructions.
-
Damage or loss caused by acts of nature or catastrophes like fire,
earthquakes, floods, lightning, etc.
-
Damage or loss caused by a failure in compliance of the specified conditions
for the system, such as improper installation, improper environment
conditions, etc.
-
Damage or loss caused by the use outside the territory where the system was
originally sold;
-
Damage or loss caused by Malware (malicious software such as virus, worm,
among others that can damage computers);
-
Fall or crash;
