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dYSON CUSTOMER CARE

ThANk yOu FOR ChOOSiNg TO Buy A dySON VACuum ClEANER
If you have a question about your Dyson vacuum cleaner, please call the Dyson Helpline: 

1-877-397-6622 with your serial number and details of where/when you bought the 

vacuum cleaner, or contact us via the Dyson website. The serial number can be found on 

the main body of the vacuum behind the clear bin. Most questions can be solved over the 

phone or by email with one of our Dyson Helpline staff. If your vacuum cleaner needs 

service, call the Dyson Helpline so we can discuss the available options. If your vacuum 

cleaner is under warranty, and the repair is covered, it will be repaired at no cost.

dYSON hElPlINE

Dyson Helpline: 1-877-397-6622 toll free, 6 days a week

PlEASE REgISTER AS A dYSON vACUUM OWNER

To help us ensure you receive prompt and efficient service, please register as a 

Dyson vacuum owner.

There are three ways to do this:

•  online at www.dyson.com

•  by calling the Dyson Helpline: 1-877-397-6622 toll free.

•  by completing and returning the attached Warranty Form to us by mail.

This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance 

loss, and enable us to contact you if necessary.

lIMITEd 5 YEAR WARRANTY

TERmS ANd CONdiTiONS OF ThE dySON 5 yEAR limiTEd wARRANTy

WhAT IS COvEREd

your dyson vacuum cleaner is warranted against original defects in material and 

workmanship for a period of five years from the date of purchase, when used for private 

household purposes in accordance with the Operating manual. This warranty provides, at 

no extra cost to you, all labour and parts to place your vacuum cleaner in proper operating 

condition during the warranty period. This warranty is subject to the following terms:

WhAT IS NOT COvEREd

Dyson Canada Limited shall not be liable for costs incurred as a result of:

•  Vacuum cleaners purchased from an unauthorized dealer.

•  Clearing blockages from your vacuum cleaner.

•  Carpet damage due to use not in accordance with flooring manufacturer’s instructions of 

failure to turn brush bar off when necessary.

•  use of parts not in accordance with the Operating manual.

•  Careless operation or handling, misuse and/or lack of maintenance or use not in 

accordance with the Operating manual.

•  External sources such as weather.

•  Repairs or alterations carried out by unauthorized parties or agents.

•  Use of the vacuum cleaner other than for normal domestic purposes within the country of 

purchase, e.g. for commercial or rental purposes.

•  Use of parts and accessories other than those produced or recommended by Dyson 

Canada Limited.

•  Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose 

assembly, and power cord (or where external damage or abuse is diagnosed).

•  Use of parts and accessories other than those produced or recommended by Dyson 

Canada Limited.

WARANTY SERvICE

•  Please fill out and return the Warranty Form, or register online at: www.dyson.com

•  Before service can take place, the terms of the warranty require that you contact the Dyson 

Helpline with your model name/number, serial number, date and place of purchase. 

Please keep your purchase receipt in a safe place to ensure you have this information. 

The serial number is found on the vacuum’s rating plate, which is on the main body of the 

vacuum cleaner behind the clear bin.

•  All work will be carried out by Dyson Canada Limited or their authorized agents.

•  Any replaced defective parts will become property of Dyson Canada Limited.

•  Service under this warranty will not extend the period of this warranty.

•  If your vacuum cleaner is not functioning properly, please call the Dyson Helpline on 

1-877-397-6622. Most issues can be rectified over the telephone by our trained Dyson 

Helpline staff. If this is not possible, Dyson Canada Limited will arrange for your vacuum 

cleaner to be repaired and returned in full working order at no extra cost to you.

•  Any replaced defective parts will not extend the period of this warranty.

WARRANTY lIMITATIONS ANd ExClUSIONS

•  Any representations, warranties or conditions relating to your vacuum cleaner, express or 

implied, statutory or otherwise, including but not limited to warranty of merchantability or 

warranty of fitness for a particular purpose, are limited to the duration of this warranty.

•  your remedy for breach of this warranty is limited to the warranty service described above. 

Dyson Canada Limited will not be liable for any consequential damages or incidental 

damages you may incur in connection with your purchase and use of your vacuum cleaner. 

This limitation is not allowed by some Provinces or Territories and so this limitation may not 

apply to you.

•  This warranty gives you specific legal rights. you may also have other rights which vary by 

Province or Territory.

•  This warranty is not transferable.

•  This warranty is only available in Canada.

SUMMARY OF COvER

•  The warranty becomes effective at the date of purchase (or the date of delivery if this  

is later).

•  you must provide proof of delivery/purchase before any work can be carried out on your 

vacuum cleaner. Without this proof, any work carried out will be chargeable.

•  Please keep your receipt or delivery note.

•  All work will be carried out by Dyson Canada Limited or its authorized agents.

•  Any parts which are replaced will become the property of Dyson Canada Limited.

•  The repair or replacement of your vacuum cleaner under warranty will not extend the 

period of warranty.

•  The warranty provides benefits which are additional to and do not affect your statutory 

rights as a consumer.

IMPORTANT dATA PROTECTION INFORMATION

your details will be held by dyson Canada limited or others on behalf of dyson Canada 

Limited so that we can assist you more quickly in our Dyson Helpline. From time to time, 

Dyson Canada Limited may send you special offers and news of our latest innovations. 

For more information about our data collection practices, please refer to the Dyson 

Canada Limited privacy policy at www.dyson.com

The serial number can be found on the main body of the appliance behind the clear bin.

dISPOSAl INFORMATION 

Dyson products are made from high grade recyclable materials. Please dispose of this 

product responsibly and recycle where possible.

PROdUCT INFORMATION

Please note: Small details may vary from those shown.

9

Note your serial number for future reference.

This illustration is for example purposes only.

Содержание DC23 Turbinehead

Страница 1: ...our 5 year warranty ENREGISTREMENT 3 façons faciles de vous enregistrer pour bénéficier d une garantie de 5 ans WASH FILTER Wash filter with cold water at least every 3 months LAVAGE DU FILTRE Le filtre doit être lavé à l eau froide tous les 3 mois ON marche OFF arrÊT 2 clik 1 4 5 3 clik clik clik ...

Страница 2: ... use 8 Always extend the cord to the red line but do not stretch or tug the cord 9 Do not unplug by pulling on the cord To unplug grasp the plug not the cord 10 Do not handle the plug or Dyson vacuum with wet hands 11 Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair and anything that may reduce airflow 12 Keep hair loose clothing fingers and all p...

Страница 3: ...as débrancher l aspirateur en tirant sur le cordon Pour le débrancher saisir la fiche et non le cordon 10 Ne pas manipuler la fiche ou l aspirateur Dyson en ayant les mains mouillées 11 Ne placer aucun objet dans les ouvertures Ne pas l utiliser si une ouverture est obstruée enlever la poussière les peluches les cheveux et tout ce qui pourrait réduire la circulation de l air 12 Éloigner les cheveu...

Страница 4: ...3 clik 1 2 4 Power Alimentation Blockages Obstructions Tools Accessoires Emptying Vidage Cleaning Nettoyage Cable rewind Enroulement du cordon Storage Rangem ent ...

Страница 5: ...clik 3 clik clik clik 4 5 1 2 3 5 ge Rangem ent Clearing brush bar obstructions Élimination des obstructions sur la brosse Floor tool Accessoire pour plancher ON marche OFF arrÊT ...

Страница 6: ...IMPORTANT WASH FILTER LAVAGE DU FILTRE 6 ...

Страница 7: ...24 hrs Wash filter with cold water at least every 3 months Le filtre doit être lavé à l eau froide tous les 3 mois 7 ...

Страница 8: ...ng Caution Switch OFF vacuum and unplug the vacuum before emptying the clear bin Please note Empty as soon as the dirt reaches the level of the MAX mark do not overfill To remove the clear bin from the vacuum press the button at rear of cyclone carrying handle Do not use the vacuum without the clear bin in place To minimize dust allergen contact when emptying encase the clear bin tightly in a plas...

Страница 9: ...place of purchase Please keep your purchase receipt in a safe place to ensure you have this information The serial number is found on the vacuum s rating plate which is on the main body of the vacuum cleaner behind the clear bin All work will be carried out by Dyson Canada Limited or their authorized agents Any replaced defective parts will become property of Dyson Canada Limited Service under thi...

Страница 10: ... hors tension et le débrancher avant de vider le collecteur transparent REMARQUE Vider le collecteur dès que le niveau MAX est atteint ne pas dépasser ce niveau Pour retirer le collecteur transparent appuyer sur le bouton situé à l arrière de la poignée de transport Ne pas utiliser l aspirateur sans le collecteur transparent Pour réduire le contact avec la poussière et les allergènes lorsqu on vid...

Страница 11: ...l le numéro de série la date et l endroit où vous avez effectué l achat Veuillez conserver le coupon de caisse dans un endroit sûr afin de ne pas perdre ces renseignements Le numéro de série figure sur la plaque signalétique apposée sur le corps principal de l aspirateur derrière le collecteur transparent Toutes les réparations seront effectuées par Dyson Canada Limited ou un de ses représentants ...

Страница 12: ...12 ...

Страница 13: ...13 ...

Страница 14: ... l achat de l aspirateur ou communiquez avec nous par l entremise du site Web Dyson Le numéro de série se trouve sur le corps principal de l aspirateur derrière le collecteur transparent JN 43540 PN 14475 05 05 25 01 12 Dyson Customer Care 1 877 397 6622 Toll free 6 days a week Monday Friday 8am 7pm EST Saturday 9am 5pm EST Closed Sundays and civic holidays Assistance à la clientèle Dyson 1 877 39...

Страница 15: ...us avez acheté d un autre produit Dyson que vous avez acheté vous avez possédé antérieurement d autres aspirateurs Dyson 2 Avez vous recommandé des produits Dyson à d autres personnes Oui au moins une fois Jamais 3 Avez vous des chats ou des chiens dans votre foyer Qui Non 4 Les planchers dans votre foyer sont essentiellement recouverts de tapis essentiellement des planchers durs 5 Votre foyer est...

Страница 16: ... postal Address Adresse From time to time we d like to tell you about new products and promotions If you d prefer us NOT to keep in touch please tick this box De temps à autre nous aimerions vous informer au sujet de nos promotions et nouveaux produits Si vous préférez que l on ne communique PAS avec vous veuillez cocher cette case Date of purchase Date d achat Place of purchase Lieu d achat Seria...

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