28
Problem
Possible Cause
Solution
Ride-on toy runs
sluggishly
Undercharged battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the ride-on toy for the first time. After first-time
use, recharge the battery for at least 12 hours
after each use. Never charge the battery longer
than 30 hours. Check all connectors.
Make sure the battery connector is tightly
plugged into the wire connector, and that the
charger is plugged into the wall outlet.
Make sure that there is power flow to the wall
outlet.
Battery needs
charging
Be sure to charge the battery after each use.
Ride-on toy is
overloaded
Make sure you do not overload the ride-on toy
by allowing more than two riders at one time,
exceeding the 130 Ibs. maximum weight capacity,
or by towing objects behind the ride-on toy. If the
ride-on toy is overloaded, the thermal fuse may
“trip”, and automatically shut down operation
of the ride-on toy for approximately 2 minutes.
Correct the condition that lead to the overload
and adjust the driving conditions to prevent
repeated automatic shutdowns.
Driving conditions too
stressful
Use only on level ground.
Sometimes
the ride-on toy
doesn’t run, but
other times it
does
Loose wire or
connector
Check all wires around the motors and all
connectors to make sure they are tight.
The battery’s
thermal fuse
constantly
“trips”, but the
ride-on toy is
not overloaded
and the driving
conditions are
not severe
Damaged battery
Replace with new battery. Replace only with an
original 24V 7AH battery. Do not use non-original
substitute parts.
Charger gets
warm during use
It is normal for some
chargers to get warm
during use and is not
reason for concern
Some chargers do not
get warm during use
No action required.
If your charger does not get warm during use, it
does not mean that it is not working properly.
Battery makes
a sizzling or
gurgling noise
when charging
It is normal for some
batteries to make
noise and swell
slightly while charging
and is not reason for
concern
No action required.
If your battery does not make noise or swell
slightly while charging, it does not mean that it is
not working properly.
