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18

Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.

If you need further assistance, visit the DYMO Web site at 

www.dymo.com

.

Documentation Feedback

We are constantly working to produce the highest quality documentation for our products. We welcome your feedback. 

Send us your comments or suggestions about our user guides. Please include the following information with your 
feedback:

Product name, model number, and User Guide page number

Brief description of instructions that are inaccurate or unclear, areas where more detail is needed, and so on

We also welcome your suggestions about additional topics you would like to see covered in the documentation.

Send email messages to: 

[email protected]

Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please 
contact Customer Support.

Problem/Error Message

Solution

No display

Ensure the label maker is turned on.

Attach the charging adapter to the label maker to recharge the battery pack. 
See 

Charging the Battery Pack

.

Poor Print Quality

Attach the charging adapter to the label maker to recharge the battery pack. 
See 

Charging the Battery Pack

.

Clean the print head. See 

Cleaning Your Label Maker

.

Ensure the label cassette is installed properly.

Replace the label cassette.

No label cassette inserted

Insert a label cassette.

Text exceeds printable area

Delete some or all of the buffer text.

Decrease the font size.

Select the 

Auto-fit text

 check box on the 

Font

 tab of the Label Edit screen.

Delete lines to fit on the label width.

Insert a wider label cassette.

Battery level is low

Attach the charging adapter to the label maker to recharge the battery pack. 
See 

Charging the Battery Pack

.

Ensure the battery pack is inserted correctly. See 

Inserting the Battery Pack

Replace the battery pack.

Label jam

Remove jammed label; replace label cassette. 

Clean cutter blade.

Cutter jam

Remove jammed label; replace label cassette. 

Clean cutter blade.

Unable to print

Insert the battery pack and try again. See 

Inserting the Battery Pack

.

How do I remove the backing from the label?

DYMO labels have an easy-to-peel split back.

1

Locate the split on the label backing.

2

Gently pinch the label lengthwise, folding toward the 
printed side of the label. The label backing will 
separate.

3

Carefully peel away the backing from the label.

Split label

Содержание LabelManager 500 Touch Screen Label Maker

Страница 1: ......

Страница 2: ...the prior written consent of Sanford L P Trademarks DYMO DYMO Label and LabelManager are registered marks in the US and other countries All other trademarks are the property of their respective holder...

Страница 3: ...erting Symbols 9 Inserting Clip Art 9 Using Auto Numbering 9 Inserting the Date and Time 9 Inserting Barcodes 10 Inserting Days Months or Quarters 10 Inserting International Characters 11 Using Word S...

Страница 4: ...r 15 Cleaning Your Label Maker 15 Calibrating the Touch Screen 15 Using the Label Maker with Your Computer 16 Installing DYMO Label Software 16 Connecting the Label Maker to Your Computer 16 Using DYM...

Страница 5: ...ctuation 2 Power connector 9 Symbols Currency 16 Home 3 Touch screen 10 Delete 17 On Off 4 OK 11 Accented characters 18 Cutter 5 Print 12 Space bar 19 Label exit slot 6 Print preview 13 Shift 20 Navig...

Страница 6: ...19 Removing the Battery Pack Remove the battery pack when the label maker will not be used for a long period of time Make sure the charging adapter is disconnected before handling the LiPo battery pa...

Страница 7: ...e charging adapter is connected a clock appears in the display while the label maker is in standby mode When the charging adapter is not connected the clock does not appear and the label maker remains...

Страница 8: ...ng Text You can quickly select text to edit or delete Scrolling a List Dragging a scroll bar moves you quickly through a menu or list Editing Your Label You can choose from several format options to e...

Страница 9: ...he Insert tab 2 Select the symbol to insert on your label You can quickly access the punctuation symbols by pressing or the currency symbols by pressing on the keypad Inserting Clip Art The label make...

Страница 10: ...Insert tab 2 Tap Barcode The Insert Barcode dialog box appears 3 Select a barcode type from the Barcode type list 4 Enter the data for the barcode in the Barcode data box To insert a symbol tap Add sy...

Страница 11: ...Settings list 3 Clear the Use word suggestion check box To delete available word suggestions 1 Tap on the Home screen 2 Select Word Suggestion from the Settings list 3 Tap Manage words The Manage word...

Страница 12: ...then tap Save Downloading Labels Using DYMO Label software on your computer you can create labels from a database file and download the labels to the label maker See Using the Label Maker with Your Co...

Страница 13: ...ker See Using the Label Maker with Your Computer on page 16 for more information about downloading clip art To delete custom clip art 1 Tap on the Home screen 2 Select Manage Files from the Settings l...

Страница 14: ...tte is actually inserted in the label maker To change the label width 1 Tap on the Home screen 2 Select Label from the Settings list 3 Select the width of the label currently inserted in the printer f...

Страница 15: ...Clean your label maker and calibrate the screen regularly to keep your label maker working properly Cleaning Your Label Maker Clean your label maker regularly to keep it working properly To clean the...

Страница 16: ...tion screen appears 4 Click Install and follow the instructions in the installer To install the software on a Mac OS system 1 Download the latest version of DYMO Label software from the Support sectio...

Страница 17: ...and battery pack is charging printing is not possible Label maker is connected and battery pack is not charging Label maker is connected and battery pack is not charging printing is not possible Labe...

Страница 18: ...Print Quality Attach the charging adapter to the label maker to recharge the battery pack See Charging the Battery Pack Clean the print head See Cleaning Your Label Maker Ensure the label cassette is...

Страница 19: ...entally sound way The crossed bin symbol marked on your device indicates you should use these systems If you need more information on the collection reuse and recycling of this product please contact...

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