14
OPUS
SERIES
INSTALLATION, OPERATION, MAINTENANCE
AND REPAIR MANUAL
14. WARRANTY CERTIFICATE
This document has been issued in accordance with the Consumer Protection Law No. 6502 and the
Warranty Certificate Regulation.
WARRANTY CONDITIONS
1. The warranty period starts from the delivery date of the goods and is 2 years.
2. The entire product, including all parts, is under warranty.
3. If it is understood that the goods are defective, the consumer can use one of the rights specified in
the 11th article of the Law on the Protection of the Consumer No. 6502 and stated below;
a- Withdrawing from the contract
b- Requesting a discount from the sales price,
c- Requesting a free repair,
d- Requesting that the sold item be replaced with a non-defective one.
4. In the event that the consumer chooses the right to repair free of charge from these rights, the seller
is obliged to repair the goods or have them made, without demanding any labor cost, replacement part
cost or any other fee. The consumer can also use the right of free repair against the manufacturer or
importer. The seller, the manufacturer and the importer are jointly responsible for the use of this right
by the consumer.
5. If the consumer uses the right to free repair, the consumer may request from the seller a refund
of the price of the goods, a discount at the rate of defects or, if possible, replacement of the
goods with a non-defective one; in the following cases:
- Failure again within the warranty period,
-Exceeding the maximum time required for repair,
- Determining that repair is not possible with a report by the authorized service station, dealer,
manufacturer or importer
The seller cannot refuse the consumer's request. If this request is not fulfilled, the seller, the
manufacturer and the importer are jointly and severally liable.
6. The repair period of the goods cannot exceed
20 working days
. This period starts from the date of
notification of the defect related to the goods to the authorized service station or the seller within the
warranty period, and from the date of delivery of the goods to the authorized service station outside
the warranty period. If the defect of the goods cannot be repaired within 10 working days, the
manufacturer or importer must allocate the goods to another financial consumer with similar
characteristics until the repair is completed. In the event that the product fails within the warranty
period, the time spent in the repair is added to the warranty period.
7. Defects resulting from the use of the product contrary to the terms in the user manual are not
covered by the warranty.
8. The consumer may apply to
the Consumer Arbitration Committee or the Consumer Court
in the
place of residence or the consumer transaction, in case of disputes that may arise regarding the use of
his rights arising from the warranty.
9. In case this Warranty Certificate is not given by the Seller, the Consumer may apply to the
Ministry
of Customs and Trade, General Directorate of Consumer Protection and Market Surveillance.
Manufacturer: Seller Company :
Duyar Pompa ve Hidrofor Sistemleri San. ve Tic. A.Ş.
Dudullu OSB Mah. İMES -101 .Sk. imes Sit A Blok No:13
Ümraniye - İstanbul /TÜRKİYE
Tel : (0216) 365 70 95 Fax :
Faks : (0216) 365 70 95
E-posta : [email protected]
Product
Type : MOTORIZED WATER PUMP
Brand : DUYAR
Model
Seller Company:
Title:
Address :
Telephone :
Fax :
Email :
Invoice Date and Number:
Delivery Date and Place:
Authorized Signature :
Company Stamp :
Product Product
Warranty Period : 2 years
Maximum Repair Time : 20 working days
Banderole and Serial No.
OPUS SERIES INSTALLATION, OPERATION, MAINTENANCE AND REPAIR MANUAL
STAINLESS
BOOSTER
FIRE BOOSTER
DNP
HORIZONTAL END SUCTION PUMP
SINGLE-STAGE, END SUCTION, CLOSED WHEEL, ELECTRIC
OR DIESEL ENGINE, AXIAL TYPE PUMP
More Details
