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7 Fault reports and solutions
You can reset the fault by keeping the ON/OFF
button pressed until the
stove beeps.
7.1.1 ERROR 1
No ignition, this message is given when there is no ignition.
See 6.2 No ignition
7.1.2 ERROR 5
No pellets. The flue gas temperature is too low. Possible causes:
The hopper is empty. Fill the hopper with pellets.
There is a defect, see 6.1 No pellet supply
7.1.3 ERROR 6
This fault message can have two causes:
Component 8.1.5 Pressure monitor
Component 8.1.6 Maximum thermostat
7.1.4 ERROR 8
This error message is given if the power is interrupted when the stove is in the
ignition, operating or cooling phase. You can reset this fault by pressing and
holding the ON/OFF button
until the stove beeps.
7.1.5 ERROR 9
This fault message appears when no revolutions are measured from the flue gas
fan. Check that the fan is actually not rotating. You can run the fan using the
component test (see 9.1.2)
The flue gas fan is not running (component 8.1.8 Flue gas fan ). Check whether
something is blocking the fan. If the fan is not blocked, check the plugs and
cables.
The fan is running. Check the encoder (8.1.10). This is the sensor that measures
the speed of the flue gas fan.
7.1.6 "Service"
This message is displayed when the stove has been burning for 1200 hours. The
stove indicates this to remind you to have maintenance carried out.
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