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6 Problems and solutions
No pellet supply
The stove does not feed pellets.
Possible causes:
-
One of the safety sensors is switched on, this can be the maximum
thermostat (see component 8.1.6) or the pressure switch (see component
8.1.5).
-
The screw motor (see component 8.1.3) is defective.
-
The auger (see component 8.1.4) is stuck or blocked.
-
No pellets in the pellet container.
No ignition
The stove measures the rise in temperature of the flue gases by means of the
flue gas temperature sensor (component 8.1.11). If the temperature does not rise
quickly enough, the stove will fail. For this, a distinction must be made between
ignition and non-ignition.
There is actually no ignition and no fire.
Possible causes:
The glow plug is defective (see component 8.1.7 Glow plug )
Too little oxygen. This can have several causes:
o
The stove is clogged and requires maintenance (5.2 Annual
maintenance)
o
The flue gas fan (8.1.8) does not run fast enough and does not
extract enough air.
o
There is too much underpressure in the house. Examples of causes
are: too little ventilation, mechanical central extraction, cooker hood
in the kitchen. You can check this by opening a window near the
stove. If the stove burns properly then you have too much
underpressure in the house.
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