dunelm.com
Churchgate Furniture - Hardware Guarantee -
Terms & Conditions
We offer a 5-year guarantee for the hardware on our Churchgate furniture range.
What your Guarantee means
The product you have purchased from Dunelm is provided with a 5-year hardware guarantee
which is valid from the date of delivery. Please keep your proof of purchase as we will need to
see this to validate your guarantee. This guarantee applies only when the product has been
used in your own home within England, Scotland, Wales, Northern Ireland and Jersey.
Your guarantee covers you against manufacturing faults and defects on the following:
See details in “What do we cover?” below.
•
Metal drawer runners
•
Handles
•
Magnet catches
•
Table extension hardware
•
Door hinges
What isn’t in your Guarantee
How do you make a claim?
Your guarantee does not cover:
•
If there is any evidence of deliberate damage or abuse, misuse or use in a non-domestic
environment.
•
If the care instructions haven’t been followed.
•
If the timber is exposed to extreme moisture within the home.
•
If the product is in unsanitary condition, or damage has been caused by pets.
•
It does not apply to paint and surface finishes or to wooden components.
•
Normal wear and tear (dents and scratches).
•
Items which are sold as ex-display or clearance are excluded.
The guarantee only applies to the original purchaser of the item, any second-hand products that
are still within their 5-year guarantee are excluded.
The guarantee has no cash value and is non-transferable.
If something should happen with your Churchgate furniture item that falls under the criteria, please
call us on 03451 656565. We will need a description and photos of the fault or defect from you
along with proof of purchase.
