32
9000-608-21/30
2013/10/21
Problem
Possible cause
Solution
Fault code -1170
SOL-Sensor Timeout
Fault at laser or SOL-sensor
• Switch the appliance off and on
• Inform the service technician
Fault code -1171
Fault at laser
• Send appliance for repair
Fault code -1172
Deflector assembly or the SOL-
sensor defect
• Switch the appliance off and on
• Inform the service technician
• Replace the deflector assembly
Fault code -2002
Occurs when there are problems
with network
• See fault code -2490
Fault code -2395
Occurs when there are problems
with network
• See fault code -2490
Fault code -2490
Network problem /
faulty connection
• Check the network
Fault code -3000
Internal faulty setting of unit
• Move transport slide to upper
position manually
Fault code -3001
Motor fault
Motor has automatically switched
itself off
• Switch the appliance off and on
Fault code -3002
Sensor fault
Arm sensor has not switched on
(potentiometer must be set)
• Switch the appliance off and on
Fault code -3003
Cassette flap does not open fully
• Switch the appliance off and on
Fault code -3004
Shaft subassembly does not
function correctly
• Switch the appliance off and on
Fault with cassette insertion - oc-
curs in combination with network
problems, image not correctly
scanned etc
Fault code -3005
Arm subassembly does not func-
tion correctly
• Switch the appliance off and on
Fault code -3008
Invalid cassette identification
• Switch the appliance off and on
Fault code -3009
No cassette detected,
• Switch the appliance off and on
Fault code -78
Memory card full
• Transmit image data to com-
puter
• Insert empty memory card
Fault code -10000
Unit exposed to too much light
• Darken room
• Turn the unit so that no direct
light falls on the entry slot
Fault code -10017
Unit switches off
• Wait until unit has shut down
completely
Firmware not running
Firmware update not carried out
• Switch the appliance off and on
Fault in internal communication
• Switch the appliance off and on
EN
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