Yellow Trouble LED
This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table
below for the coded flashes and the conditions which will activate the trouble status LED.
Table 5: Yellow Trouble Status LED
# of
Flashes
Trouble
# of
Flashes
Trouble
2
Panel Supervision Trouble
8
Receiver Supervision Trouble
4
Not Applicable
9
FTC Trouble
5
Not Applicable
10
Not Applicable
6
Ethernet Trouble
12
Module Configuration Trouble
7
Receiver Not Available Trouble
NOTE:
Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble is restored, the
next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not
flashing).
Red Network Connection Status LED
BLINKING
: Indicates communications in progress.
l
Once quickly for outgoing Ethernet transmission.
l
Twice quickly to indicate incoming Ethernet ACK/NACK.
OFF
: This is the normal state of the red network connection status LED. There are no network connection issues present.
ON
: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur:
l
Ethernet cable is not connected
l
DHCP configuration times out.
Network Activity LED (Red)
l
Ethernet Activity
: Red LED will blink quickly once for transmit, or twice for receive.
Communicator Troubleshooting
Table 6: Trouble Indications
Trouble Indic-
ation
Trouble
Indicator
Digit
Possible
Causes
Trouble Possible Solution
No Indication
N/A
No Power
l
Check the power connections between the panel and the communicator.
l
Confirm PC-LINK cable is properly installed between communicator and panel.
Yellow LED
–
2 Flashes
02
Panel
Supervision
Trouble
l
Check section [382] toggle option[5] is ON (Alternate Communicator Enabled).
l
Ensure the PC-LINK cable between the panel and communicator is connected
properly (not reversed) and is securely in place.
Yellow LED
–
6 Flashes
06
Ethernet
Trouble
l
Check with the ISP to confirm Internet service is active in the area.
l
Ensure the Ethernet cable is securely inserted into the RJ45 jack of the
communicator and the hub/router/switch.
l
Check the link light on the hub/router/switch is ON. If link light is OFF, start the
hub/router/switch.
l
If DHCP is used, ensure that the unit has an assigned IP address from the
server. In Section [851] [992] verify a valid IP address is programmed. If not,
contact the network administrator.
l
If problem persists, replace the Ethernet cable and RJ45 connector.
Yellow LED
–
7 Flashes
07
Receiver Not
Available
l
Ensure that the Ethernet path has Internet connectivity.
l
If using a static IP address, confirm that the gateway and subnet mask are
entered correctly.
l
If the network has a firewall, ensure the network has the programmed
l
outgoing ports open (default UDP port 3060 and port 3065).
l
Ensure that all the receivers are programmed for DHCP or have the proper IP
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