10
8. PROBLEMS AND SOLUTIONS
Below is a troubleshooting table where the main faults, probable causes and possible solutions to be carried out
immediately are indicated (contact Dropsa).
In the event of doubts and/or irresolvable problems, do not search for the fault disassembling parts of the pump, but
rather contact the
Dropsa Technical Office
.
TROUBLESHOOTING TABLE
FAULT
CAUSE
REMEDIAL ACTION TO BE TAKEN
The pump motor does not
work.
No current present.
Check the power supply.
The gear motor does not work.
Replace the gear motor
.
Operating temperatures are too low
for the type of grease used.
Preheat lubricant with a heating element on the
reservoir.
Replace the liquid with one fit for pumpability at low
temperatures.
The pump works but
lubrication does not arrive
at the lubrication points.
Lines disconnected.
Check the condition of the lines and the relative
connections to the fittings. Replace worn lines.
The lubricant is distributed
to the lubrication points in
irregular doses.
Incorrectly set cycle time.
Reprogram the cycle time.
The pump begins the
greasing phase but ends it
immediately
Defective motor or high output
absorption.
Allow to cool for a few minutes and try again. If the
problem persists, replace the gear motor
.
Operating temperatures are too low
for the type of grease used.
Preheat lubricant with a heating element on the
reservoir.
Replace the liquid with one fit for pumpability at low
temperatures.
FAULT
CAUSE
REMEDIAL ACTION TO BE TAKEN
The pump does not
dispense lubricant.
The reservoir is empty.
Fill the reservoir with clean lubricant;
Air bubbles in the lubricant.
Disconnect the pipeline from the connection for the
pumping element. Activate the pump by pressing
the reset button for carrying out an extra cycle until
lubricant comes out of the connection without any
air bubbles.
Use of unsuitable lubricant.
Empty the reservoir and refill it with a suitable
lubricant again.
Suction of blocked pumping
element
Dissemble the pumping element and re-clean the
suction pipes.
The piston of the pumping element
is worn out.
Replace the pumping element.
The delivery valve of the blocked
pumping element.
Replace the pumping element.
: Operation may only be carried out by Dropsa specialised personnel (send the product to Dropsa headquarters).
