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DRAFT 18 May 2005
Jaundice Meter (Model JM-103) User Manual (usr070)
Page 7 - 1
Section 7
Troubleshooting
Service Calls
When you call technical support about your unit, be prepared to give the
serial number from the product identification label. When you give the
serial number, the technical support representative can identify your unit
and give you the information you need more quickly.
Error Messages
For warnings that may appear on the display window, refer to the table
below.
Error Messages
Warning
Cause
Solution
Er1
The measured value is
abnormal. In the case of an
averaging measurement, the
measurement fluctuation is
excessively large.
Place the measuring probe
perpendicular to the infant’s
forehead (at hospital sites
only) or sternum (at hospital
sites or physicians’ offices),
and take the measurement
again. If
Er1
still appears,
contact the nearest authorized
service facility.
Er2
through
Er6
A measurement error may
have occurred during an aver-
aging measurement, or the
hardware is not functioning
properly.
Set the
Power
switch to the
Off
position, and then return
it to the
On
position. If the
warning still appears, contact
the nearest authorized service
facility.
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