9
OM-POWER PREP UNLIMITED
TROUBLESHOOTING
ONLY A LIMITED NUMBER OF TROUBLESHOOTING AND REPAIR
PROCEDURES MAY BE PERFORMED BY THE FACILITY OWNER OR
MANAGER. ANY TROUBLESHOOTING OR REPAIR THAT REQUIRES THE
REMOVAL OF FASTENERS OR THAT ENTAILS ELECTRICAL SERVICE MUST
NOT BE ATTEMPTED BY ANYONE OTHER THAN AN AUTHORIZED SERVICE
AGENCY. TO OBTAIN THE NAME OF A RECOMMENDED SERVICE AGENT IN
YOUR AREA, PLEASE CALL THE UNIFIED BRANDS SERVICE DEPARTMENT
AT AT 888-994-7636.
SYMPTOM
POSSIBLE CAUSE
REMEDY
Pump motor will
not run
Circuit breaker
accidentally turned off
Turn breaker on.
Circuit breaker tripped
Investigate reason for tripping, e.g.
damaged wiring, undersized breaker.
Contact Unified Brands service or an
authorized service agency.
Wall mounted
disconnect is turned off
Turn disconnect on
Motor thermal overload
tripped
Investigate reason for overload tripping,
e.g. debris stuck in pump impeller. If
debris removal requires that you remove
any fasteners, contact Unified Brands
service or an authorized service agency.
Once rectified, reset thermal overload
by pressing button on bottom of motor
junction box.
Start capacitor
defective (single
phase motors only)
Replace capacitor. To do this, contact
Unified Brands service or an authorized
service agency.
Pump motor
runs, but
water flow is
inadequate
Motor is running on
the wrong voltage
Confirm that the house wiring supply is
appropriate for the motor nameplate data.
Reconnect motor internal leads according
to the motor nameplate instructions.
YOU MUST CONTACT UNIFIED BRANDS
SERVICE OR AN AUTHORIZED SERVICE
AGENCY to make these changes.
Motor is running the
wrong direction
For three phase motors, reverse any two
motor leads. For single phase motors,
reconnect motor internal leads according
to the motor nameplate instructions.
YOU MUST CONTACT UNIFIED BRANDS
SERVICE OR AN AUTHORIZED SERVICE
AGENCY to safely change the rotation.
Unit makes a
loud, steady
noise when
running
Debris caught in the
motor’s cooling fan
Lock and tag out the electrical power
from the unit, remove the motor fan cover,
and remove the debris. Replace the fan
cover and restore the power. For this
task, Contact Unified Brands service or an
authorized service agency.
Motor seal running dry Lock and tag out the electrical power
from the unit, remove the motor fan cover,
and squirt some low viscosity oil such as
WD40 between the fan and the motor end
bell. Replace the fan cover and restore the
power. Contact Unified Brands service or
an authorized service agency for service
of this nature.
Debris caught in the
pump impeller
Lock and tag out the electrical power
from the unit. Remove the pump volute,
then remove debris from the impeller
and reassemble. Contact Unified Brands
service or an authorized service agency for
this service.
WARRANTY
Congratulations on the purchase of your new Unified Brands equipment. We hope you
enjoy many years of reliable service in connection with the same. Please review all of
the important safety and operational information contained in the Operator’s Manual
for this equipment before it is placed in service. If you have any questions related to
equipment set up, operations, or service, please call 888-994-7636.
In addition, please review the sales terms and conditions set forth below.
*****IMPORTANT NOTICE*****
WARRANTIES, LIMITATIONS ON WARRANTIES, AND LIMITATION OF REMEDIES
The following Warranties, Limitation on Warranties, and Limitation of Remedies are
included in the terms of sale for this product. Please read this entire warranty and all
warranty modifications, disclaimers, and limitations of remedies set forth herein before
accepting or using this equipment or product. Customer acknowledges and accepts
the provisions of this notice by Customer’s acceptance and use of the product. If these
provisions are not acceptable and agreed to by Customer, then please return this
product in its unused condition to Unified Brands or a Unified Brands authorized dealer.
UNIFIED BRANDS warrants this product against defects in material and workmanship
under normal use and services for which this product was designed. This warranty
runs only to the original end user and is in lieu of any other liability for defects.
THE WARRANTIES EXPRESSED IN THESE TERMS AND CONDITIONS ARE IN PLACE
OF ANY AND ALL OTHER EXPRESS WARRANTIES (UNLESS SEPARATELY STATED IN
PRINTED MATERIAL PREPARED BY US DESCRIBING OUR EQUIPMENT) AND EXCLUDE
ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE; NOR ARE THERE
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE. In no event shall UNIFIED BRANDS be liable for damages or delay or
for any consequential, special or contingent damages arising out of any breach of
our warranty, whether or not we have knowledge of specific needs or our employees
or agents have given any specific assurances. Anyone claiming that there has been
a breach of warranty by UNIFIED BRANDS must give us written notice within THIRTY
(30) days after discovery of the relevant defect or the right to assert such claim will
have been waived conclusively and provided further that any such claim must also be
asserted within the general warranty period for such equipment and/or parts.
UNIFIED BRANDS will not be liable for any expense incurred without our prior written
authorization for alterations made outside of our factory or for repairs which are
not performed by UNIFIED BRANDS authorized service departments using UNIFIED
BRANDS factory parts. Nor shall we be responsible for the performance of equipment
as to which any repairs, revisions or alterations have been made by others.
THE EXCLUSIVE REMEDY OF THE USER OR BUYER AND THE EXCLUSIVE LIABILITY OF
UNIFIED BRANDS OR ANY SELLER OF UNIFIED BRANDS PRODUCTS, FOR ANY AND ALL
CLAIMS, LOSSES, INJURIES, OR DAMAGES (INCLUDING CLAIMS BASED ON BREACH
OF WARRANTY, CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE)
RESULTING FROM OR ARISING OUT OF THE USE OF HANDLING OF THIS PRODUCT,
SHALL BE THE RETURN OF THE PURCHASE PRICE OR AN AMOUNT NOT TO EXCEED
THE ORIGINAL PURCHASE PRICE OF THE PRODUCT OR, AT THE ELECTION OF UNIFIED
BRANDS OR THE SELLER, THE REPLACEMENT OF THE PRODUCT.
