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IMS.OM.002949.DRM

Page 270 of 310

Version 1.4

Doremi Labs

16 Troubleshooting

16.1 RAID Not Detected

If you are installing (swapping) HDDs from another IMS1000, each HDD must be installed in the
same order as they were in the previous set up. Otherwise the RAID will not be detected.

16.2 Pre-Loaded Test Content



The user has the ability to test the playback of the IMS1000 without having the HDDs

installed. To do this, go to Control → Cinelister → Editor.



The content will already be available in Cinelister, under the section called Test (Figure

336).

Figure 336: Pre-Loaded Content



To test playback, click on the content so that it appears in the right side of the GUI

(Figure 336).



Go to the Playback tab in Cinelister and click on the Play button.

Test

Content

Test

Content

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Содержание IMS1000

Страница 1: ...of 310 Version 1 4 Doremi Labs IMS1000 Installation and User Manual Version 1 4 The English version of this document is the only legally binding version Translated versions are not legally binding and...

Страница 2: ...I DCP playback 27 3 1 2 MPEG2 H264 VC1 MXF Interop 28 3 1 3 Video processing features 28 3 1 4 Security 28 3 1 5 Audio 28 3 1 6 Alternative Content 28 3 1 7 Pre Loaded Test Content 28 3 2 Input Output...

Страница 3: ...stallation and Marriage with a Barco Series 2 Projector 53 5 1 Preparation 53 5 2 HDDs 55 5 3 Audio Cables Installation 57 5 4 GPI GPO Cables Installation 58 5 4 1 GPI GPO Pin Out Information 58 5 5 E...

Страница 4: ...rs 84 9 Network Configuration 86 9 1 Default Network Configuration 86 9 2 Changing the IP Address 86 9 3 Network Reset 88 10 Time Zone Configuration 89 10 1 Checking the Time Zone 89 10 2 Changing the...

Страница 5: ...4 Eight Channels 106 12 2 2 5 Nine Channels 107 12 2 2 6 ISDCF 108 12 2 2 7 Passthrough Configuration 109 12 2 2 8 Custom Mapping Configuration 109 12 2 3 SMPTE Packages 111 12 2 4 Audio Delay Configu...

Страница 6: ...tor 123 12 4 1 Automation Cues 123 12 5 Macro Automation Cues 123 12 5 1 Macro Creation Using Macro Editor 123 12 5 2 Editing a Macro Automation Cue 124 12 5 3 Inserting Actions into Macro Cues 125 12...

Страница 7: ...o a General Purpose Input Event 133 12 6 4 Connection to a Signal Event 134 12 6 5 Editing and Deleting the Event 135 12 6 6 Trigger Cue Saving 135 12 6 7 Pre Defined Macro Usage 136 12 6 8 Default Cu...

Страница 8: ...cheduled Tasks Tab 149 12 12 Account Manager GUI 150 12 12 1 Add a New User Account 150 12 12 2 Edit an Existing User Account 152 12 12 3 Delete An Existing User Account 152 12 13 Theater Properties 1...

Страница 9: ...Manual Back Up to RAID 168 12 17 4 2 Manual Back Up to External Drive 169 12 17 5 Deleting Backup File s 170 12 17 6 Restoring Backup File s 171 12 17 6 1 Restoring from RAID 171 12 17 6 2 Restoring...

Страница 10: ...tton 191 13 4 Accessing a Show Playlist 192 13 4 1 Editing an Existing Show Playlist 192 13 4 2 Deleting a Show Playlist 193 13 4 3 Element Properties 194 13 4 4 Unencrypted CPLs 195 13 4 5 Encrypted...

Страница 11: ...ent 215 13 7 5 Playback Lock Mode 215 13 7 6 Playback Alert Messages 216 13 8 CineLister Schedule Tab 218 13 8 1 How to Schedule Playback 218 13 8 2 Schedule Conflict 219 13 8 3 Scheduled Show Did Not...

Страница 12: ...28 13 10 2 2 Information 229 13 10 2 2 1 Properties Tab 229 13 10 2 2 2 Assets Tab 230 13 10 2 2 3 SPL s Tab 230 13 10 2 2 4 KDM s Tab 232 13 10 2 2 5 Audio Mapping Tab 234 13 10 2 2 6 Settings Tab 23...

Страница 13: ...red Tab 244 13 11 2 1 General Tab 244 13 11 2 2 System Tab 245 13 11 2 3 Colors Tab 246 13 11 2 3 1 HDMI Color Space Settings 247 13 11 2 3 2 HDSDI Color Space Settings 247 13 11 2 4 Info Tab 248 13 1...

Страница 14: ...ive 267 15 3 Rebuilding a RAID 267 16 Troubleshooting 270 16 1 RAID Not Detected 270 16 2 Pre Loaded Test Content 270 16 3 Temporarily Setting the Network Configuration via USB 271 16 3 1 Permanently...

Страница 15: ...cation 276 17 3 3 Solution 277 17 4 Audio Delay Issue 277 17 4 1 Description 277 17 4 2 Identification 277 17 4 3 Solution 277 17 5 Communication Issue with Dolby CP650 277 17 5 1 Description 277 17 5...

Страница 16: ...ion Mid Playback 281 17 8 2 1 Description 281 17 8 2 2 Identification 281 17 8 2 3 Solution 283 17 8 3 Playback Stops In Between Clips 283 17 8 3 1 Description 283 17 8 3 2 Identification 283 17 8 3 3...

Страница 17: ...1 3 Solution 287 17 12 Unit Not Booting When Drives Are Installed 287 17 12 1 Description 287 17 12 2 Identification 287 17 12 3 Solution 287 17 13 Green Screen Image 288 17 13 1 Description 288 17 13...

Страница 18: ...ted Formats 297 22 Appendix E SDI Supported Formats 299 22 1 Video 299 22 2 Audio 299 23 Appendix F Connection Diagram 301 24 Appendix G Updating Web Based User Interface Version 303 25 Appendix H Ins...

Страница 19: ...om support cinema support cinema warranties Hardware Warranty The hardware warranty can be found at the following location http www doremilabs com support cinema support cinema warranties HDMI The ter...

Страница 20: ...art from voiding the warranty unauthorized engineers may touch live internal parts and receive a serious electric shock Do not put or allow anyone to put any object especially metal objects into the I...

Страница 21: ...hard drives allows access to pins and traces supplying power to the hard drive backplane This is considered an energy hazard Removal of the hard drives must be performed by a trained service specialis...

Страница 22: ...RSONNEL The lightning flash with the arrowhead symbol superimposed across a graphical representation of a person within an equilateral triangle is intended to alert the user to the presence of uninsul...

Страница 23: ...higher for Series 2 Projectors 1 3 Contact Technical Support If in need of help or assistance please contact Doremi Labs Technical Services USA 24 7 Technical Services line 1 866 484 4004 Technical Se...

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Страница 25: ...he work on static safe work surfaces work stations desks Make sure your desk and wrist strap ground outlets are connected to the building ground Be aware of the static generating materials that you wo...

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Страница 27: ...ty theater management system supporting Doremi servers Ingest is done via USB eSATA or Ethernet 3 1 IMS1000 Key Features and Functions Doremi designed and manufactured Single board solution SMS and IM...

Страница 28: ...up to 96KHz 3 1 6 Alternative Content HDMI input See Annex D for the list of supported formats HDSDI 1 5 Gbit Support Dual 3GSDI support is forthcoming Q3 2014 Live content network input Alternative...

Страница 29: ...5 providing 2TB of media storage Raid 5 storage is hardware based The IMS1000 supports up to 4K 60fps and 2K HFR up to 120 fps The IMS1000 supports 500 Mbits s playback Battery IMS1000 battery is a P...

Страница 30: ...identified as ETH0 eSATA Used for ingesting content at four times the maximum transfer rate of USB 2 0 USB There are three USB 2 0 ports on the front panel that can accommodate an external USB device...

Страница 31: ...nal 1 GPI 0 2 GPI 0 3 GPI 1 4 GPI 2 5 GPI 2 6 GPI 1 7 GPI 3 8 GPI 3 GPO General Purpose Output for Automation Interface RJ 45 Connector Pin Signal 1 GPO 0 2 GPO 1 3 GPO 2 4 GPO 4 5 GPO 5 6 GPO 3 7 5 V...

Страница 32: ...45 Connector Channels 1 8 Signal 1 Channel 9 10 plus 2 Channel 9 10 minus 3 Channel 11 12 plus 4 Channel 13 14 plus 5 Channel 13 14 minus 6 Channel 11 12 minus 7 Channel 15 16 plus 8 Channel 15 16 min...

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Страница 34: ...o install the IMS1000 into your projector be sure that o The projector is powered down and in the off position o Disconnect the AC power cord from the wall o Remember to always follow ESD procedures 4...

Страница 35: ...rojector cover in place Figure 8 Figure 8 Screw Locations Using the key for the projector screen turn the key in the lock to the right so that it is unlocked Figure 9 Figure 9 Projector Unlock Gently...

Страница 36: ...i Labs Figure 10 Projector Cover Removed Remove the blank cover of the media block slot by unscrewing the two handles at the side Figure 11 Figure 11 Unscrewing the Slot Cover The media block slot sho...

Страница 37: ...S1000 from its carton and antistatic bag Gently place the IMS1000 board into the projectors media block slot guiderails on the inside of the slot Figure 12 and Figure 13 Figure 13 Missing HDDs Screw i...

Страница 38: ...g SATA I drives with SATA II drives within the same RAID Each one of the three HDDs that come with the IMS1000 will be labeled with a 1 2 or 3 The HDD labeled 1 is to be inserted into the left hand HD...

Страница 39: ...the carrier handle open insert the drive all the way into the chassis cage Figure 16 Figure 16 HDD Insertion Close the silver HDD carrier handle until you hear an audible click and the release tab ha...

Страница 40: ...Covers Reattach the projector cover and screw in the four screws holding it in place Figure 18 Figure 18 Reattaching the Projector Cover Turn the key to lock the projector in place Figure 19 Figure 1...

Страница 41: ...other end of the shielded CAT5 or CAT6 cable into the audio processor Take another shielded CAT5 or CAT6 cable and plug the end into the connector labeled AES OUT 9 16 Figure 21 Plug the other end of...

Страница 42: ...r more information on ferrite core clamp installation Plug the other end of the shielded CAT5 or CAT6 cable into whichever automation controller is available or required Take another shielded CAT5 or...

Страница 43: ...network switch Figure 25 Install a ferrite core clamp near the connector closest to the IMS1000 Refer to Section 25 for more information on ferrite core clamp installation Figure 25 Ethernet Connecto...

Страница 44: ...igure 27 Please refer to the projector manufacturer manual for proper power up sequence Figure 27 Power Switch 4 8 Accessing the GUI To access the IMS1000 GUI Graphical User Interface launch your brow...

Страница 45: ...ith the IMS1000 the projector must be configured in the Device Manager While the projector is booting up configure the device in the Device Manager To access the Device Manager go to Administration De...

Страница 46: ...Page 46 of 310 Version 1 4 Doremi Labs Figure 29 Add Projector Drop Down Populate the projector parameters that appear Figure 30 Figure 30 Projector Added Click the Save button Figure 30 Projector Sel...

Страница 47: ...ema Communicator for S2 DCC If you do not have the latest version installed contact your administrator When first opened the Communication Settings window will appear Input the IP address of the proje...

Страница 48: ...o obtain the password contact your administrator Figure 33 Figure 33 Control Mode Window Using the Arrow button in the window that appears scroll until the Setup button is available Click on the Setup...

Страница 49: ...i Labs Figure 35 Setup Window In the Option Slot window select IMB from the drop down and click Apply Figure 36 Figure 36 Option Slot Window Click the Installation button and then click the Re Marriag...

Страница 50: ...d login Contact your administrator for the necessary information Click the Re Marriage button Figure 38 Figure 38 Re Marriage Login A window will appear stating that the operation was successful Click...

Страница 51: ...e projector Contact your administrator for the password Figure 40 Figure 40 Projector Menu To ensure that the marriage was completed correctly on the IMS1000 GUI go to Monitoring Diagnostics Media Blo...

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Страница 53: ...install the IMS1000 into your projector be sure that o The projector is powered down and in the off position o Disconnect the AC power cord from the wall o Remember to always follow ESD procedures 5 1...

Страница 54: ...hould now be empty Figure 44 Figure 44 Empty Media Block Slot Carefully remove the IMS1000 from its carton and antistatic bag Gently place the IMS1000 board into the projectors media block slot guider...

Страница 55: ...ing SATA I drives with SATA II drives within the same RAID Each one of the three HDDs that come with the IMS1000 will be labeled with a 1 2 or 3 The HDD labeled 1 is to be inserted into the left hand...

Страница 56: ...the carrier handle open insert the drive all the way into the chassis cage Figure 47 Figure 47 HDD Insertion Close the silver HDD carrier handle until you hear an audible click and the release tab ha...

Страница 57: ...AT6 cable into the audio processor Take another shielded CAT5 or CAT6 cable and plug the end into the connector labeled AES OUT 9 16 Figure 49 Plug the other end of the shielded CAT5 or CAT6 cable int...

Страница 58: ...ation Plug the other end of the shielded CAT5 or CAT6 cable into whichever automation controller is available or required Take another shielded CAT5 or CAT6 cable and plug the end into the IMS1000 con...

Страница 59: ...formation on ferrite core clamp installation Figure 53 Ethernet Connections Note Ethernet port Eth0 is set to DHCP by default All IMS1000 boards are shipped from the factory with the following default...

Страница 60: ...about a 2 30 minutes Figure 56 Please refer to the projector manufacturer manual for proper power up sequence Figure 56 Power Switch 5 7 Accessing the GUI To access the IMS1000 GUI Graphical User Inte...

Страница 61: ...icating that the board and the projector are not married If there is a touch screen attached to the projector two tamper errors will appear indicating that the marriage has not occurred Figure 57 Figu...

Страница 62: ...ge has been completed the Key button will turn green Figure 59 and the taillight will also turn green Figure 59 Green Key Button To ensure that the marriage was completed correctly on the IMS1000 GUI...

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Страница 64: ...The projector is powered down and in the off position o Disconnect the AC power cord from the wall o Remember to always follow ESD procedures 6 1 Preparation Figure 61 Christie Projector Remove the bl...

Страница 65: ...tic bag Gently place the IMS1000 board into the projectors media block slot guiderails on the inside of the slot Figure 63 The latches must be out and open for the IMS1000 to fit properly To open the...

Страница 66: ...ity Doremi prohibits mixing SATA I drives with SATA II drives within the same RAID Each one of the three HDDs that come with the IMS1000 will be labeled with a 1 2 or 3 The HDD labeled 1 is to be inse...

Страница 67: ...e Figure 66 With the carrier handle open insert the drive all the way into the chassis cage Figure 67 Figure 67 HDD Insertion Close the silver HDD carrier handle until you hear an audible click and th...

Страница 68: ...rted 6 3 Audio Cables Installation Figure 69 Audio Connectors Plug one shielded CAT5 or CAT6 cable end into the connector labeled AES OUT 1 8 on the IMS1000 board Figure 69 Plug the other end of the s...

Страница 69: ...ed to use the RJ 45 to DB25 converter that is provided with the IMS1000 Figure 70 Figure 70 RJ 45 to DB25 Converter 6 4 GPI GPO Cables Installation Figure 71 GPI GPO Connectors Plug one shielded CAT5...

Страница 70: ...end of the shielded CAT5 or CAT6 cable into whichever automation controller is available or required 6 4 1 GPI GPO Pin Out Information Figure 72 RJ45 Socket Pin Out 6 5 Ethernet Cables Connect an Ethe...

Страница 71: ...Eth1 o IP 192 168 100 50 o SM 255 255 255 0 o GW 192 168 100 1 For more information refer to Section 23 6 6 Power on Projector Connect AC power to the projector Figure 74 Figure 74 AC Power After abo...

Страница 72: ...own menu make sure that Doremi is selected Figure 77 Figure 76 Content Devices Configuration Figure 77 Drop Down Menu Turn the projector on by pressing the green Power button on the touch panel contro...

Страница 73: ...Figure 79 Error Message 6 7 Accessing the GUI After about forty more seconds the board will be fully powered on and the user will be able to access the web GUI To access the IMS1000 GUI Graphical Use...

Страница 74: ...he Device In order for the projector to communicate with the IMS1000 the projector must be configured in the Device Manager When the projector and board have finished booting up configure the device i...

Страница 75: ...Page 75 of 310 Version 1 4 Doremi Labs Figure 81 Add Projector Drop Down Populate the projector parameters that appear Figure 82 Figure 82 Projector Added Click the Save button Figure 82 Projector Sel...

Страница 76: ...ch panel controller attached to the projector will show a second error window indicating that the marriage has not occurred Figure 83 Press the Acknowledge button Figure 83 Error Window Go to Menu Ser...

Страница 77: ...IMS OM 002949 DRM Page 77 of 310 Version 1 4 Doremi Labs Figure 85 Marriage Wizard When the Marriage Checklist window appears click Next Figure 86 Figure 86 Marriage Checklist Next Button Next Button...

Страница 78: ...n is pressed the user has 30 seconds to press the Marriage button on the projector which should now be green Figure 87 and Figure 88 Figure 87 Arm Marriage Window Figure 88 Marriage Button on Projecto...

Страница 79: ...ctor Light To ensure that the marriage was completed correctly on the IMS1000 GUI go to Monitoring Diagnostics Media Block The Security Manager section should appear as it does below Figure 90 Figure...

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Страница 81: ...wait two minutes The LED lights on the IMS1000 will stop flashing and the HDD lights will have a steady light once it has finished shutting down After two minutes refer to the projector manufacturer m...

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Страница 83: ...and the password is doremi However the administrator may have changed and or added other login usernames and passwords Please contact your administrator for the appropriate information Figure 92 Login...

Страница 84: ...rator Super User Manager ShowManager Root Administrator Ingest Projection Doremi Projection Figure 94 Password Confirmation Window In Figure 94 the user is asked to select the username and password No...

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Страница 86: ...o the Administration Tab Control Panel Networking Configuration and then follow the steps below Figure 95 Figure 95 Networking Configuration Window The Networking Configuration window will appear You...

Страница 87: ...ep these settings See your system administrator for this password SuperUser privileges are necessary to be able to confirm the changes If the user is already logged in with SuperUser privileges a pass...

Страница 88: ...eset If for any reason the network settings need to be reset go to Administration Control Panel Networking Configuration and click the Revert button located on the bottom of the screen Figure 97 Figur...

Страница 89: ...t to Pacific Time Zone PST or PDT This section provides information on how to check and or change the time zone 10 1 Checking the Time Zone To check the time and time zone go to Administration Control...

Страница 90: ...is installed Once the appropriate timezone has been selected and appears within the box labeled Timezone click the Update button to save this setting Figure 99 SuperUser privileges are necessary to sa...

Страница 91: ...op Down Window Once the appropriate time change has been selected and appears within the box labeled Change Time click the Update button to save this setting Figure 100 SuperUser privileges are necess...

Страница 92: ...rs that sync the time and date on your unit to the UTC time To access the NTP Servers tab click on the green arrow button on the right side of the Date and Time tab found by going to Administration Co...

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Страница 94: ...quick access to the user for its respective function From the top Tabs Bar the user can navigate to the Administration Tab Control Tab or the Monitoring Tab Figure 102 Overview Tab 11 1 Notification B...

Страница 95: ...Quick Controls button again will cause the window to close 11 1 2 Playback The Playback button will alert the user to any playback that is in progress Figure 104 If playback is in progress clicking o...

Страница 96: ...The Ingest button will alert the user to any ingest that is in progress Clicking on the button will open the Ingest Monitor tab that displays the ingest progress Figure 105 For more information on in...

Страница 97: ...he Session Viewer window Clicking on the button again will cause the window to close Figure 106 Figure 106 Session Viewer Window 11 1 5 Notifications The Notifications button provides the user with no...

Страница 98: ...ton again will cause the window to close Hovering over the More Details button provides more details about the notification Figure 107 To delete a notification highlight it and click on the X that app...

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Страница 100: ...nnect to other servers Once connected the specified servers will show in the Ingest Manager and there they will be able to pull ShowPlaylists CPLs KDMs and Doremi Licenses Macro Editor Allows the user...

Страница 101: ...ill be sent to o Log Operator Maintenance Allows the user to log important information e g hard disk replacement projector lamp replacement etc This application helps the system administrator keep tra...

Страница 102: ...This is a pre set configuration 8 channels This is a pre set configuration 9 channels This is a pre set configuration ISDCF This is a pre set configuration Passthrough This is a pre set configuration...

Страница 103: ...CPL s Center C audio channel Ch 04 is Input Ch 04 is pass through meaning the output channel X will be playing the CPL s audio channel X Ch 05 is Surround S Output ch 05 will be playing the CPL s Surr...

Страница 104: ...ll be playing the CPL s LFE Screen Sub Woofer audio channel Ch 05 is Left Surround Ls Output ch 05 will be playing the CPL s Left Surround Ls audio channel Ch 06 is Right Surround Rs Output ch 06 will...

Страница 105: ...06 is Right Surround Rs Output ch 06 will be playing the CPL s Right Surround Rs audio channel Ch 07 is Input Ch 07 is pass through meaning the output channel X will be playing the CPL s audio channe...

Страница 106: ...ch 05 will be playing the CPL s Left Surround Ls audio channel Ch 06 is Right Surround Rs Output ch 06 will be playing the CPL s Right Surround Rs audio channel Ch 07 is Left Center Lc Output ch 07 wi...

Страница 107: ...udio channel Ch 06 is Right Surround Rs Output ch 06 will be playing the CPL s Right Surround Rs audio channel Ch 07 is Left Center Lc Output ch 07 will be playing the CPL s Left Center Lc audio chann...

Страница 108: ...dio channel Ch 07 is HI Output ch 07 will be playing the CPL s Hearing Impaired HI audio channel Ch 08 is VI Output ch 08 will be playing the CPL s Narration VI audio channel Ch 09 is Left Center Lc O...

Страница 109: ...This configuration allows the CPL s audio channel to passthrough to the processor Figure 117 Figure 117 Audio Mapping Set to Passthrough 12 2 2 8 Custom Mapping Configuration Click on the drop down m...

Страница 110: ...abs Click on the drop down arrow to view the available mapping parameter selection for each output channel ch 01 ch 16 to select the CPL s audio channel using its label that is to be routed to the pro...

Страница 111: ...g Drop Down Window Make sure to click the Save button to ensure the configuration is saved SuperUser privileges are necessary to save changes Figure 121 The list of possible labels that can be routed...

Страница 112: ...arrow button the right side of the Channel Mapping tab Figure 120 All audio tracks will be modified for the same delay selected After the delay has been configured click on the green Save button to sa...

Страница 113: ...MXF files do not contain any channel label information Therefore if a configuration is selected the routing will be executed as if the audio MXF file was created according to the ISDCF audio mapping...

Страница 114: ...for the control of theater automation devices To run the Device Manager go to Administration Device Manager The following window will appear Figure 123 Figure 123 Device Manager 12 3 1 Adding a Projec...

Страница 115: ...elected The main configuration window will be updated to reflect the addition of the Projector device The user will be able to enter the projector parameters Figure 126 Figure 126 Device Manager GUI P...

Страница 116: ...pear Clicking the Revert button prior to saving will delete the unsaved information Figure 126 12 3 1 1 Removing a Device or Projector To remove a device or projector click on it in the left part of t...

Страница 117: ...Nior The Device Manager GUI will be updated to reflect the addition of the JNior device Input the JNior Server IP address in the appropriate field Figure 128 The port number field will already contain...

Страница 118: ...ing a Raw Device A Raw device allows for communication with an external device across an Ethernet connection using Raw data formatted as text or binary strings To add a Raw device click the New button...

Страница 119: ...If the user is already logged in with SuperUser privileges the password confirmation window will not appear Clicking the Revert button prior to saving will delete the unsaved information Figure 126 12...

Страница 120: ...Labs Technical Support Section 1 3 or visit http www doremilabs com support cinema support cinema manuals captiview manuals 12 3 8Subtitle Engine Configuration This section provides instructions on h...

Страница 121: ...126 The user will be asked for a password Enter the appropriate password and press Ok Clicking the Revert button prior to saving will delete the unsaved information Figure 126 12 3 9 Missing License...

Страница 122: ...age 122 of 310 Version 1 4 Doremi Labs If the user tries to add the device with the missing license a message will alert them to the missing license Figure 132 Figure 132 Missing License Message Missi...

Страница 123: ...n Cues A Macro Automation Cue consists of two parts an Automation Cue and a Trigger Cue Trigger Cues are explained fully in the Section 12 6 Trigger Cues A Trigger Cue is an action that is sent to the...

Страница 124: ...already logged in as a SuperUser the confirmation window will not appear 12 5 2 Editing a Macro Automation Cue To remove delete a Macro Automation Cue select it in the Macro Editor window and click th...

Страница 125: ...sponding action and click the Insert button Figure 136 The actions available include the following Projector Dowser open or close the selected projector dowser Lamp power on or off the selected projec...

Страница 126: ...e To add a GPO action highlight the desired Macro Cue Select the General Purpose Output option which is located in the Input Output section in the Select an Action to Insert drop down menu Figure 136...

Страница 127: ...Output Actions option which is located in the Playback section in the Select an Action to Insert drop down menu Figure 136 Click the Insert button The following window will appear Figure 139 Figure 1...

Страница 128: ...e name of the projector from the drop down menu window that appears Figure 141 Use the plus minus buttons to select the channel to send the command to Click the Ok button 12 5 9 Automation Library Usa...

Страница 129: ...n Click the Ok button or Cancel to cancel this command 12 5 9 2 Resulting Macro Setting The right part of the Automation Cue tab will display the added actions as illustrated below Figure 143 Figure 1...

Страница 130: ...o the Macro Automation Cue 12 5 10 3 Action and Macro Removal To remove an action from the list of actions associated with a Macro Automation Cue select the action in the Macro Actions window and clic...

Страница 131: ...Editor or by clicking on the Trigger Cue arrow in the Macro Automation tab and Quick Controls tab Figure 143 Note The Signal comes from an external device connected over the Ethernet The external dev...

Страница 132: ...he Trigger Cue in a Show Playlist The newly created Trigger Cue will appear in the Trigger window and it will be ready to connect to an event Figure 146 Figure 146 Trigger Cue Defined To edit the name...

Страница 133: ...re 147 Figure 147 Events Window To connect the selected Trigger Cue to a GPI event click the General Purpose Input option and click the Add button Figure 147 The following window will appear Figure 14...

Страница 134: ...you want to assign the Signal event to Click the Connect to an Event button from Macro Editor s Trigger Cue tab The Connect to an Event drop down window will appear Figure 147 Click the Signal button...

Страница 135: ...e the event Figure 151 12 6 6 Trigger Cue Saving Repeat the Trigger Cue creation operation for all Trigger Cues that are created and click the Save button Figure 151 Clicking the Revert button before...

Страница 136: ...ded from the Macro Editor GUI 12 6 8 Default Cues The default_cues xml file can be used to load an automation and trigger cues playlist prior to any playback This is to avoid having to add a Fire Alar...

Страница 137: ...ls arrow on the right side of the GUI Figure 151 12 7 1 Creating Macros To create macros refer to Section 12 5 12 7 2 Setting up Quick Controls All of the macros created in the Macro Automation tab wi...

Страница 138: ...tion highlight it Several options will appear on the right Figure 154 o To delete the section entirely click on the X to the right of the section o To delete a macro within the section click on the X...

Страница 139: ...trols button on the bottom left corner in the Notification Bar and the recently added macros will appear in the Quick Controls window Click on previously created macro to execute it from any tab on th...

Страница 140: ...IMS OM 002949 DRM Page 140 of 310 Version 1 4 Doremi Labs Figure 155 Quick Controls Window Quick Controls Button Macros Available...

Страница 141: ...Advanced Options Clicking the Advanced Options button will open a drop down menu where the user can configure the following file types to be used for ingesting Figure 156 Authorize play while ingest f...

Страница 142: ...7 Add New Server Enter the Identifier name in the Identifier field It is recommended that a unique identifier be used e g screen 1 screen 2 etc The Ingest Protocol is set at FTP Enter the IP address f...

Страница 143: ...y3D RealD 4K Enabled etc Show Playlist click this box to be able to export and then import a SPL from one server to another Click the Save button to save the configuration The server is now added to t...

Страница 144: ...ersion 1 4 Doremi Labs Figure 158 Ingesting This will populate the Ingest Manager application scan tab window with all the content available for ingest from the selected source feed unit Select the de...

Страница 145: ...mi Labs 12 9 Terminal To log into the Terminal tab Administration tab Terminal enter the admin user login name and password Figure 159 Figure 159 Terminal Login If possible all changes made to setting...

Страница 146: ...ck on the Standby button Figure 160 The user will be asked to confirm the operation Figure 160 System GUI If content is currently being played a window will appear asking the user to confirm the resta...

Страница 147: ...records created with the Log Operator Maintenance application are stored for one year The Log Operator Maintenance application is available in Administration Control Panel Log Operator Maintenance Th...

Страница 148: ...e job performed as accurately as possible This will be used for future references about maintenance The log will be recorded based on the date and time when the log was entered into the Log Operator M...

Страница 149: ...eration the last time the operation was performed and the next time the operation will have to be performed For the IMS1000 the only type of maintenance operation is annual maintenance activities The...

Страница 150: ...ager The following window will appear Figure 166 Figure 166 Account Manager GUI The Account Manager GUI allows the user to edit add and delete user accounts 12 12 1 Add a New User Account To add a new...

Страница 151: ...allowed to ingest and delete content and to save ShowPlaylists SuperUser In addition to Show Manager s right a SuperUser has the privileges to configure the unit and to create modify and delete user a...

Страница 152: ...ername or the login type Figure 170 Figure 170 Account Manager GUI User Properties Editing Click the Save button when finished editing the settings Click the Close button when finished with the config...

Страница 153: ...istration Control Panel Theater Properties This information is necessary as it contains information needed for the generation of the FLM file The information is used by studios in KDM management 12 13...

Страница 154: ...for the facility Figure 173 Figure 173 Contacts Tab Click on the New button Figure 173 The Add Contact window will appear Figure 174 Fill out the appropriate information and click Save or Cancel to c...

Страница 155: ...the arrow at the right side of the Theater Properties tab Figure 173 Here the user can input the facility s name and address Click the Save button to save the changes Clicking the Revert button withou...

Страница 156: ...e GUI The links are available on every tab of the GUI To access the Quick Access Links application go to Administration Control Panel Quick Access Links or click on the Quick Access Links tab on the l...

Страница 157: ...in the window Figure 178 Figure 178 Link Added To edit the link highlight the link Figure 179 To delete the link click the X To rename the link click the rectangle To revert to the default name click...

Страница 158: ...ert button will delete all unsaved changes Figure 179 After saving and refreshing the newly added link will appear on the left hand side of the GUI in all tabs Figure 180 Clicking on the link will aut...

Страница 159: ...ation go to Administration Control Panel Cinelister Configuration Figure 181 12 15 1 Editor Configuration Figure 181 Cinelister Configuration Editor To modify the amount of time that the fast forward...

Страница 160: ...on To modify the first day of the week in the Cinelister Schedule tab select the day from the drop down menu Figure 182 Figure 182 Cinelister Configuration Schedule Click Save to save the changes and...

Страница 161: ...can be added to Show Playlists in Cinelister To access the Live Manager GUI go to Administration Control Panel Live Manager Figure 183 Figure 183 Live Manager 12 16 1 Creating a Live Event To create a...

Страница 162: ...Figure 185 Enter the IP address of the external Live Event in the Device IP field Figure 185 Figure 185 CPL Title and IP Click the Create button to complete the live CPL creation Figure 186 The Live...

Страница 163: ...PL and click on the Properties button on the right hand side Figure 186 Figure 187 CPL Properties This information is the same information provided in the Content Manager Composition Playlist tab Figu...

Страница 164: ...Playlist 12 16 3 Deleting a Live CPL To delete an existing live CPL select it in the Composition Playlist tab of the Content Manager application Click the Delete button Figure 189 Figure 189 Deleting...

Страница 165: ...these files daily The most recent backup is restored The user can manually back up files to the local drive or external drive e g e SATA or USB or restore from an external drive at any time Note Supp...

Страница 166: ...Figure 191 Yes The user can choose to restore now by clicking on Yes This will restore the configuration files on the RAID to the new SSD flash drive No The user can choose not to restore now by clic...

Страница 167: ...o Note You may cancel at any time by clicking on the Cancel button Figure 192 Restore Process Window Click on the Close button to exit out of the Restore window To view the backup go to the Restore B...

Страница 168: ...Figure 193 Backup The following window will appear Figure 194 Select the location where you want to save the backup file You can either save to local disk RAID or to an external drive Click on the Ok...

Страница 169: ...to an external drive e g e SATA or USB follow the instructions in this section Insert an external storage device into the unit For this example a USB flash drive will be used Click on Generate Backup...

Страница 170: ...98 Figure 198 USB Restore o Note The USB backup will only appear if the USB or external device is plugged in The manual backup process is now complete 12 17 5 Deleting Backup File s If you want to del...

Страница 171: ...and click on the Restore button Figure 201 Figure 201 Restore Button A log in screen will appear Enter the appropriate password and click on OK The Restore Category Selection window will appear Figur...

Страница 172: ...ight the item on the left and click on the Restore button The Processing window will appear Figure 203 You will be required to reboot the system to complete the restore process To reboot the system go...

Страница 173: ...assword and click on OK The Restore Category Selection window will appear Figure 205 Here you will be able to choose which types of files to restore or you can select all files to restore o Doremi The...

Страница 174: ...ssing window will appear Figure 206 Figure 206 Processing Window You will be required to reboot the system to complete the restore process To reboot the system go to the System tab Figure 206 If you d...

Страница 175: ...er has not agreed to the terms and conditions yet a notification will appear at the top of the screen informing the user that he she will need to give their consent Figure 207 Figure 207 License Messa...

Страница 176: ...IMS OM 002949 DRM Page 176 of 310 Version 1 4 Doremi Labs Figure 208 License Agreement Check Box...

Страница 177: ...equency To access the Automatic Log Upload Manager go to Administration Control Panel Automatic Log Upload Manager Figure 209 Check the Active Log Uploading check box to ensure that the logs are being...

Страница 178: ...nter a username and password Select SMPTE and or System logs Use the Test button to test the configuration if desired Figure 210 Click OK and the new configuration will appear in the main window Click...

Страница 179: ...h tab lists the high and low threshold as well as the hysteresis value which is optional The default hysteresis value is 0 but this can be changed The hysteresis value is the plus or minus tolerance v...

Страница 180: ...ures Tab 12 20 2 Voltages Tab The Voltages tab lists the high and low threshold values for different components of the server in millivolts Hovering over the component will give a brief explanation of...

Страница 181: ...to save any changes and Revert to undo any unsaved changes Figure 215 Figure 215 Fans Tab 12 20 4 Counters Tab The Counters tab lists the high and low threshold values for different errors indicating...

Страница 182: ...310 Version 1 4 Doremi Labs Figure 216 Counters Tab 12 20 5 Reset to Default Tab The Reset to Default tab allows the user to reset all values to the default values Figure 217 Figure 217 Reset Values...

Страница 183: ...IMS OM 002949 DRM Page 183 of 310 Version 1 4 Doremi Labs This page has been intentionally left blank...

Страница 184: ...CineLister GUI go to Control CineLister The user will be prompted to CineLister s Playback tab The Playback tab is the default tab that CineLister displays every time the application is opened Figure...

Страница 185: ...that can be used when creating a SPL Audio visual content e g features test content trailers live etc Automation cues Macro automation events Trigger cues events upon which a Macro Automation Cue is...

Страница 186: ...to Create a New Show Playlist Figure 220 Editor Tab Click on the New button from the CineLister Editor tab Figure 220 Click on the elements to add to the SPL from the left pane of the GUI Figure 220 T...

Страница 187: ...ton Figure 221 The user will be prompted to a window asking them to input the correct password SuperUser privileges are necessary to confirm the changes If the user is already logged in with SuperUser...

Страница 188: ...ht side of the application Select the macro on the left part of the GUI and click on it Figure 223 Figure 223 Macro Selected The Edit Time Code window will appear Figure 224 Figure 224 Edit Time Code...

Страница 189: ...dded 13 3 1 2 Adding a Trigger Cue Select the element to attach the Trigger Cue to in the SPL on the right side of the application Select a Trigger Cue on the left part of the GUI and click on it Figu...

Страница 190: ...the Automation Cue to associate to the Trigger by clicking on it in the Automation Cues window Select the scope of the trigger by checking if the trigger is available for all elements or just the sele...

Страница 191: ...ated with an automation or trigger cue the cues will also be re ordered 13 3 2 1 Refresh Button Anytime new content and a package are ingested into the server the items will not be displayed automatic...

Страница 192: ...he desired SPL Figure 230 Figure 230 Open SPL Select the desired SPL and click the Ok button The Show Playlist will be displayed on the right side of the GUI 13 4 1 Editing an Existing Show Playlist C...

Страница 193: ...L highlight the CPL and click on the Properties icon that appears on the right Figure 231 13 4 2 Deleting a Show Playlist Open the desired SPL Once the SPL is opened delete it by clicking on the Delet...

Страница 194: ...4 3 Element Properties To view the properties of any element in a Show Playlist select the element from the right side of the GUI Highlight the selected item and click on the Element Properties butto...

Страница 195: ...ar Figure 234 Figure 234 Unencrypted CPL 13 4 5 Encrypted CPL with Valid KDM If the element selected is an encrypted CPL the following Properties window will appear with the KDM information The window...

Страница 196: ...matically make the content 3D The content must be in 3D 48fps format to create a 3D SPL 13 5 2 How to Set the Show Playlist Mode to 3D Click the Show Playlist Properties button Figure 231 Select the 3...

Страница 197: ...s mode the IMS1000 video output is in the YCxCz color space The projector itself needs to be properly configured to the YCxCz color space in 3D or 48fps mode for proper display Contact the projector v...

Страница 198: ...238 Plus Button 13 6 1 Segment A segment allows the user to organize and arrange the visual presentation of a ShowPlaylist SPL into sections or segments Segments are only used as an aesthetic tool to...

Страница 199: ...tton to save the name o Substitute any spaces with an underscore o Note Within the same SPL each segment must have a different name Figure 240 New Segment Naming Use the up and down arrows to rearrang...

Страница 200: ...External Show Playlists The External Show Playlist allows the content of that SPL to be inserted into the current SPL CineLister now lists the available SPLs on the left area of the editor among the o...

Страница 201: ...nges 13 6 1 2 Skip to ShowPlaylist Segment Macro The user can also create a macro that will cause playback to jump to a specific segment To create the macro go to Administration Macro Editor In the Ma...

Страница 202: ...macro and click OK Figure 244 Figure 244 Macro Settings The macro will appear in the window Highlight the macro and click on Select an Action to Insert Figure 245 Figure 245 Macro Added In the window...

Страница 203: ...the exact name of the segment in the field that appears and click OK Figure 247 Figure 247 Segment Named The newly added macro will appear in the Macro Editor Click the Save button to save the macro T...

Страница 204: ...lly for user information purposes only The exception is the Exit_Intermission marker For information on how to use this marker go to Section 13 6 3 3 1 13 6 3 Intermission The Intermission feature off...

Страница 205: ...add to the Main SPL Figure 249 shows an example of an Intermission SPL Figure 249 Intermission SPL Click the Save button and name the SPL Figure 249 13 6 3 2 Main SPL Create or open the Main SPL that...

Страница 206: ...down that appears select Intermission Figure 251 Figure 251 Intermission Drop Down In the window that appears select the preferred offset position time code the Intermission Playlist from the drop do...

Страница 207: ...Figure 253 Click the Save button and name the SPL if necessary Figure 253 Figure 253 Intermission SPL Added In the Cinelister Playback tab the Main SPL will appear as shown in Figure 254 The CPL that...

Страница 208: ...n to the Main SPL or with a marker jump to a specific part of the Intermission SPL To create the macro go to the Macro Editor Administration Macro Editor In Macro Editor click on the New button Figure...

Страница 209: ...Select Exit from Intermission from the drop down menu and click OK Figure 258 Figure 258 Exit from Intermission Click the Save button and enter the necessary password to save Figure 259 SuperUser priv...

Страница 210: ...of part two of the Main SPL To cause playback to jump to a specific part of the Intermission SPL instead of returning to the Main SPL the user can create a marker that works with the macro To add a ma...

Страница 211: ...Exit Intermission Marker The marker has now been added During intermission when the Exit from Intermission macro is triggered playback will jump to the time code indicated by the marker Figure 262 Fig...

Страница 212: ...the right hand side of the GUI in the Editor and Schedule tabs Figure 237 13 7 1 Playback an Existing SPL Click on the Open button from the CineLister Editor tab Figure 237 The following window will a...

Страница 213: ...Playlist is selected a message will appear stating The show playlist is empty Figure 265 Figure 265 Empty Playlist Note If a SPL contains an element with an expired KDM the SPL will not load 13 7 2 P...

Страница 214: ...ack is in progress clicking on the Playback button will open up the Cinelister Playback tab If playback is not in progress clicking on the button will open up the Cinelister Editor tab 13 7 3 Pause Mo...

Страница 215: ...e live event using theater effects such as closing and opening of curtains previews trailers and advertisements before the live event is scheduled to start The live event is not pre recorded and there...

Страница 216: ...es Currently there are two alerts available for playback errors These errors are displayed at the top of every window 1 Projector communication failure Figure 269 This message is displayed when there...

Страница 217: ...269 Projector Communication Failure 2 Storage needs assistance Figure 270 This message is displayed if at least one of the available RAID storages is degraded or faulty For example RAID md0 or RAID md...

Страница 218: ...he right hand side of the GUI in the Editor and Playback tabs Figure 267 Figure 271 CineLister Schedule Tab 13 8 1 How to Schedule Playback Go to the Schedule tab from the CineLister GUI Figure 271 Th...

Страница 219: ...tly added schedule To display outdated schedules check the Out Dated Schedule box Figure 271 13 8 2 Schedule Conflict If the user is trying to schedule playback and one already exists for the same tim...

Страница 220: ...er Failure If a power failure occurs during a scheduled playback then playback recovery will be possible after having powered the unit back on 13 8 5 1 How to Recover Playback When powering the unit b...

Страница 221: ...3 Ingest Scan Note Compositions CPLs Key Delivery Messages KDMs Doremi License Messages DLMs and Show Playlists SPLs can all be ingested through the Ingest Manager GUI 13 9 1 1 Content Types Different...

Страница 222: ...efresh button Figure 273 Select an item To select or unselect all items use the Select All button Figure 274 To search for an item use the search field Figure 274 Click on the Ingest button Figure 273...

Страница 223: ...of the ingest Note The server must be added through the Content Feed Manager Section 12 8 13 9 2 Ingest Monitor The IMS1000 allows the user to ingest content while the server is ingesting previously...

Страница 224: ...he Ingest button in the bottom Notifications bar will alert the user to any ingest that is in progress Figure 276 Clicking on the button will open the Ingest Monitor tab that displays the ingest progr...

Страница 225: ...owse button to locate the package to ingest Figure 277 Click the Upload button when you have selected the file Figure 277 When the file has been uploaded you may be prompted to reboot the unit Click t...

Страница 226: ...the System tab to restart the unit Figure 279 Figure 279 Restart the Unit When the unit has finished rebooting login and go to Control Ingest Manager Ingest Monitor The package will be available for...

Страница 227: ...rview tab lists all available CPLs Licenses SPLs and KDMs on the unit It also displays the used and free space available Figure 281 Figure 281 Content Manager Main Tab A complete CPL is a CPL that is...

Страница 228: ...e CPLs click on the Refresh button To search for a specific CPL click on the Search button To filter the CPLs by the type of elements that have been ingested click on the Filters button To select or u...

Страница 229: ...ion of the tab Figure 282 Clicking on the name of a CPL will provide the following information Any time the user wants to exit the CPL Information window click on the Close button Figure 284 13 10 2 2...

Страница 230: ...Tab The SPL s tab displays information related to all of the Show Playlists that contain the selected CPL Figure 286 For more information on a specific SPL select the desired SPL from the Name column...

Страница 231: ...IMS OM 002949 DRM Page 231 of 310 Version 1 4 Doremi Labs Figure 286 SPL s Tab Figure 287 SPL Information Window Ok Button...

Страница 232: ...DRM Page 232 of 310 Version 1 4 Doremi Labs Figure 288 Related Schedules Window 13 10 2 2 4 KDM s Tab This tab will display the UUID and validity of each KDM for the concerned CPL Figure 289 Figure 2...

Страница 233: ...D KDM UUID Message Type MessageType field of the KDM Annotation Text AnnotationText field of the KDM Ingestion Date Date on which the KDM was ingested into the server Figure 290 Properties Tab The Con...

Страница 234: ...dio Mapping tab allows the user to save audio settings specific to the CPL Figure 294 The audio setting created for the entire unit in Administration Control Panel Audio Settings do not carry over int...

Страница 235: ...s tab allows the user to alter the subtitle placement for the CPL as well as enable delete protection which prevents that CPL from being deleted If a user attempts to delete the CPL they will get an e...

Страница 236: ...Figure 296 Filter Tool 13 10 3 Decryption Keys Tab The Decryption Keys page displays the list of all encrypted CPLs on the unit and the corresponding KDMs with a description of the following informat...

Страница 237: ...KDM Information tab See Section 13 10 2 2 4 for more information on the KDM Information tab Any time the user wants to exit the KDM Information window click on the Ok button Figure 293 13 10 3 2 Delet...

Страница 238: ...updated view of the tab will all available SPLs click on the Refresh button To search for a specific KDM click on the Search button To select or unselect all of the SPLs click the Select All button Fi...

Страница 239: ...nto a computer and to view the CPLs in the SPL After selecting a SPL and clicking the Download button the user will be asked to save or open the file 13 10 4 3 Information Select a SPL and click on it...

Страница 240: ...ick on the green arrow on the right hand side of the GUI in the Show Playlist and Overview tabs Figure 299 To see an updated view of the tab will all available licenses click on the Refresh button To...

Страница 241: ...th SuperManager privileges the password confirmation window will not appear Click Yes to confirm the deletion 13 10 6 Adding a License To add a license have the license file on a USB flash drive and p...

Страница 242: ...gesting a license the associated device e g Subtitle Engine Dolby DFC 100 will be visible in the Device Manager GUI 13 10 7 Licenses Available Managed Through Doremi License Control DLM Sensio Sensio...

Страница 243: ...n the Device Controller application go to Control Device Controller The following Device Controller window will appear Figure 304 Figure 304 Device Controller To view existing projectors click on the...

Страница 244: ...ller application when added to the network The following parameters are shown in the Registered tab for the device o Name o Type o IP o Port The Port number is automatically populated Please do not al...

Страница 245: ...xternal device e g BD player that connects via HDMI cable to the IMS1000 o SDI signal source is an external device that connects via SDI cables to the IMS1000 Scaling The following masking scaling is...

Страница 246: ...eing replaced by the default networking configuration Figure 308 You can save these settings as default by pressing the Save as Default button These configurations will be effective even after a reboo...

Страница 247: ...the arrow on the drop down menu and select the desired degamma factor from the list o Rec709 o DCI o Custom Choose the desired degamma factor value in the numeric field using the arrows 13 11 2 3 2 HD...

Страница 248: ...e drop down menu and select the desired Input Mode from the list o 2D 4 4 4 Dual Link o 3D 4 2 2 13 11 2 4 Info Tab The fourth tab will display the following useful identification information for the...

Страница 249: ...the device manually o Device Name It is recommended that the user use a relevant name o Device Type Click on the arrow for the list of supported devices o IP Address IP address of the device to contro...

Страница 250: ...k Figure 312 This feature is particularly useful in emergency cases For instance in case of a crash recovery the player will resume the show but the operator will have to quickly execute some macros s...

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Страница 252: ...The System tab will automatically appear on the screen Figure 313 Figure 313 System Tab The application is composed of four different tabs o System Provides overall information concerning the system i...

Страница 253: ...e Product Informations section The System tab is illustrated below Figure 314 Figure 314 System Tab 14 2 1 Detailed Report Overview To generate a report log please follow the steps below Note If possi...

Страница 254: ...mation concerning the server itself Fans Temperature Voltage Memory Network Projector Storage Security Manager Time Administration Playback Security and Features Figure 317 To access the Status Overvi...

Страница 255: ...e MediaBlock and Status Overview tabs Figure 314 Storage Details which is the top half of the screen lists all the RAID builds configured on the server On the right side of the GUI there is a visual r...

Страница 256: ...Page 256 of 310 Version 1 4 Doremi Labs Figure 318 Storage Tab Figure 319 Reset Drives Button RAID Selected Disk Selected Disk Information General RAID Information Reset Drives Tab Reset Drives Butto...

Страница 257: ...click on the green arrow on the right hand side of the GUI in the Storage and System tabs Figure 319 The MediaBlock tab is divided into three sections Figure 320 Projector o Connection Status Displays...

Страница 258: ...IMS OM 002949 DRM Page 258 of 310 Version 1 4 Doremi Labs Figure 320 MediaBlock Tab MediaBlock Tab Projector Section Security Manager Section Media Decoder Section...

Страница 259: ...s tab Here the user can search for previously created logs Logs are generated automatically as necessary For example they are generated when CPLs start and end when the system is rebooted when a sched...

Страница 260: ...s To view the properties of an individual record highlight the record and click anywhere on the line or on the Properties icon that appears on the right Figure 321 The Properties window will appear an...

Страница 261: ...6 Properties Tab 14 6 2 Log Download The Log Download tab allows the user to generate and download Security Manager SMPTE and System logs To access the Log Download Tab click on the green arrow on the...

Страница 262: ...ndow will appear Figure 328 Figure 328 New Log Window Select either the System or Security Manager database to create the log Select the starting and ending date Specify a CPL or KDM id if desired Cli...

Страница 263: ...a log highlight the log and click on the X that appears on the right Figure 327 Highlighting a log will also reveal the applied filters for the log in the bottom of the screen Figure 327 14 6 3 Last P...

Страница 264: ...IMS OM 002949 DRM Page 264 of 310 Version 1 4 Doremi Labs Figure 330 Last Packages Log Tab Last Packages Logs Tab...

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Страница 266: ...e out gently from the HDD enclosure Figure 331 Figure 331 HDD Removal 15 1 2 Reboot Reboot the unit with just the two functioning drives in place 15 1 3 Inserting a New Drive Before inserting the driv...

Страница 267: ...oming Presently the only way to disable a drive is to physically remove it from the RAID 15 3 Rebuilding a RAID When 2 or more drives have been installed you must build the RAID Go to Monitoring Diagn...

Страница 268: ...irmation Window The Reinitialize window will appear again asking the user to confirm the operation Figure 334 Figure 334 Confirmation Window The process will begin Figure 335 Figure 335 In Progress Wh...

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Страница 270: ...16 2 Pre Loaded Test Content The user has the ability to test the playback of the IMS1000 without having the HDDs installed To do this go to Control Cinelister Editor The content will already be avail...

Страница 271: ...the ifconfig 0 file replacing the items in bold with your desired settings interface eth0 ip 42 0 0 1 mask 255 255 255 248 gateway 42 0 0 6 For DHCP use the following format interface eth0 ip dhcp 5 C...

Страница 272: ...ously created Create a directory report inside doremi directory Safely remove the USB drive and plug it into the IMS1000 Wait 2 minutes without any USB activity watch your USB key LED Reboot the IMS10...

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Страница 274: ...fic issues in regards to underflows decoder crashes and can help with checking KDM validity 17 1 RAID Not Seen At Boot 17 1 1 Description Content is missing in Cinelister after reboot or power cycle I...

Страница 275: ...details will be unknown in Monitoring Diagnostics Storage 17 2 2 Identification When looking at doremi log kern log or doremi log kern log x if the issue occurred a while before the report was taken y...

Страница 276: ...code Jul 30 14 34 07 ims1000 kernel sd 2 0 0 0 sdh Result hostbyte 0x01 driverbyte 0x00 Jul 30 14 34 07 ims1000 kernel I O error in filesystem md0 meta data dev md0 block 0x73d241f3 xlog_iodone error...

Страница 277: ...t failed device not ready Aug 6 12 40 28 ims1000 kernel ata2 reset failed giving up Aug 6 12 40 28 ims1000 kernel ata2 EH complete 17 3 3 Solution Install ims_sw_hotfix_esata 1 0 0 pkg or software ver...

Страница 278: ...of messages when this issue occurs IMS1000 kernel EXT3 fs error device md1 ext3_check_descriptors Block bitmap for group 16 not in group block 589824 IMS1000 kernel EXT3 fs md1 error group descriptors...

Страница 279: ...xr x 3 ingest users 32 Nov 14 14 09 incoming lrwxrwxrwx 1 root root 12 Nov 14 14 09 kdms doremi kdms drwxr xr x 2 root root 4096 Nov 14 14 27 maps drwxr xr x 2 root root 6 Nov 14 14 08 playlists drwxr...

Страница 280: ...e_sync pthread_cond_timedwait timeout expired dolphin_video_context_set_state_sync pthread_cond_timedwait timeout expired dolphin_video_context_set_state_sync pthread_cond_timedwait timeout expired do...

Страница 281: ...AP0 76543210 VID_CFG 007074C0 VID_IER 00000701 VID_IFR 00000001 VID_CTRL 00000000 AES_CONTROL 00000004 AES_SIZE 00000000 17 8 1 3 Solution Install firmware version 4 2 7 or higher 17 8 2 Sudden Interr...

Страница 282: ...og being the previous boot kreport log 0 being the boot before and so on Interrupt count should be different than 0 for dolphin module when this issue occurs Exec command cat proc interrupts CPU0 CPU1...

Страница 283: ...3 1 Description The unit does not start playing or stops playing on a clip to clip boundary 17 8 3 2 Identification When looking at doremi log odetics log or doremi log odetics log x if the issue occu...

Страница 284: ...5 0007 rev 21 The highlighted line 03 00 0 referencing the device 1fd5 0007 FPGA will be missing when this issue occurs When looking at doremi log kern log or doremi log kern log x if the issue occurr...

Страница 285: ...ending 575272 Nov 23 04 24 37 IMS332399 kernel Dolphin DEBUG Set playback state DolphinContextStopped 17 8 5 3 Solution Ensure that the latest versions of the software firmware and security manager ar...

Страница 286: ...oremi log kern log or doremi log kern log x if the issue occurred a while before the report was taken you should see the following message when this issue occurs usb 4 1 USB disconnect 17 9 3 Solution...

Страница 287: ...17 11 1 Description There is no power on the IMS All LEDs are off 17 11 2 Identification No errors in the logs 17 11 3 Solution This issue was fixed in BOM revisions E9 and E10 The solution for a cust...

Страница 288: ...of output image when using HDMI input 17 13 2 Identification No identification of this issue in the logs Note Intermittent issue reported on IMS1000 units running firmware versions 4 2 5 0 and 4 2 7 D...

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Страница 290: ...IMS OM 002949 DRM Page 290 of 310 Version 1 4 Doremi Labs 18 Appendix A General Purpose Output Connection Diagram...

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Страница 292: ...IMS OM 002949 DRM Page 292 of 310 Version 1 4 Doremi Labs 19 Appendix B General Purpose Input Connection Diagram...

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Страница 294: ...Green Off Booting Green Green CPU operational without warning error Orange Green Standby Orange Off Degraded RAID or Smart Issue Detected Marriage Broken but Blackout DLM grants playback Red Off CPU c...

Страница 295: ...SM4 LED is the following SM3 SM4 Playback Status Green Green OK to play no problem reported since last CPL validate Orange Green Service Door closed but need to be rearmed Orange Orange Service Door i...

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Страница 297: ...50 720p 50 59 94 60 1080p 23 98 24 25 29 97 30 47 95 48 50 59 94 60 2kp 23 98 24 1080p 23 98 24 25 29 97 30 Audio 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz Note HDMI Audio data rate is not converted when...

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Страница 299: ...29 97 30 o 1080sf 23 98 24 o 1080i 25 29 97 30 o 2kp 23 98 24 o 2ksf 23 98 24 Dual Link 2D o 720p 50 59 94 60 o 1080p 23 98 24 25 29 97 30 o 1080sf 23 98 24 o 1080i 25 29 97 30 o 2kp 23 98 24 o 2ksf...

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Страница 301: ...work Switch IMS1000 Theater Complex Set Up Auditorium Auditorium Auditorium Auditorium Auditorium For a stand alone system Not required if an external computer is used in a theater management system D...

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Страница 303: ...e unit using a FTP client Go to the data incoming GUI folder Place the file in the GUI folder Log onto the IMS1000 and go to Control Ingest Ingest Scan Figure 338 Figure 338 Ingest Scan Window Select...

Страница 304: ...IMS OM 002949 DRM Page 304 of 310 Version 1 4 Doremi Labs Go to Administration System Restart Figure 340 Figure 340 Restart After about ten minutes the update will be finished Restart Button...

Страница 305: ...IMS OM 002949 DRM Page 305 of 310 Version 1 4 Doremi Labs This page has been intentionally left blank...

Страница 306: ...e core 2 inch 5 1mm on each Ethernet cable near the RJ45 plug that will be connected to the IMS1000 GPI GPO connectors 25 1 Mounting the Ferrite Core Clamp Open the ferrite core clamp and attach it 2...

Страница 307: ...IMS OM 002949 DRM Page 307 of 310 Version 1 4 Doremi Labs This page has been intentionally left blank...

Страница 308: ...Per Second GPI General Purpose Input GPO General Purpose Output HDD Hard Disk Drive IMB Integrated Media Block KDM Key Delivery Message LCD Liquid Crystal Display LED Light Emitting Diode RAID Redunda...

Страница 309: ...IMS OM 002949 DRM Page 309 of 310 Version 1 4 Doremi Labs This page has been intentionally left blank...

Страница 310: ...tion 04 26 2013 1 0 First version 04 26 2013 1 1 Minor editorial change made 05 06 2013 1 2 Revision made to Section 9 2 08 08 2013 1 3 Revisions made throughout updated to reflect version 1 0 4 07 01...

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