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16
3.2 Fault finding
Fault
Possible Cause
Corrective Action
Heater is off or does
Control thermostat satisfied
None – heater will light up when
not ignite
hot water temperature drops.
No electrical power
Make sure electrical supply is
turned on at local isolator and heater on/off
switch. Check 230v supply is present
at the heater.
No gas
Make sure all manual gas valves between meter
and heater are turned on fully. Check gas
pressure at the heater.
Burner ignition controller is in lock-out
Press the illuminated reset button on
the control panel. If repeated lock-out occurs,
expert investigation is required
Safety thermostat has operated
Investigate the cause (control thermostat
set too high, out of calibration or not working,
water circulation incorrect) and rectify before
pressing reset button on control panel
Combustion products discharge
Investigate the cause (blocked flue, incorrect
safety device has operated
flue, wind conditions, incorrect ventilation)
and rectify before pressing reset button on the
flue thermostat.
Insufficient hot water
Temperature set too low
Increase control thermostat setting
to higher value (recommended 60°C maximum)
Hot water usage greater
Reduce hot water usage and allow time
than heater output
for heater to fully recover to set temperature.
Water circulation system
Investigate the cause (pump failure, air lock,
not operating correctly
pipe blockage) and rectify. If cause not identified,
seek expert advice.
Noisy Ignition
Incorrect gas supply pressure
Check and set correct pressures
and/or poor flame shape
or burner pressure
Dirty pilot and/or main injectors
Clean injectors
Water leakage
Condensation of flue gases
Allow temperature in heater to increase
(see 2.11)
Local pipe work leaking
Carefully investigate cause and rectify
Nearby appliance leaking
by repair or replacement.
Groundwater seeping
Water heater leaking
Содержание DR-SA 16
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