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FAQ
1. Are there any minimum age requirements for the dogs using
the device?
There is no limit of ages for dogs using the device for training
purposes. However, to develop quality training, you should make
sure that the dog can comply with basic obedience commands such
as "Sit" or "Stay". Regardless of age, the collar might be too large
for dogs under 10 pounds.
2. How long should I process each training session for my dog?
Each training session should be processed as short as about 15 min.
3. If the bark collar goes into sleep mode, does it turn back on?
In Anti Bark Mode, the collar will turn back on when the dog starts
barking. In Remote Training Mode, turn the collar back on when
press one of button.
4. Why doesn't the remote work in the responding range or why
the connection become weakened when my dog is farther away?
Check to see if the remote antenna is blocked by fingers or other
items, which could decrease the responding range significantly.
The dog training bark collar has a responding range of approximately
1,300 feet, which may slightly vary depending on the way the remote
is held. Hold the remote out and away from your body to maintain an
ideal range.
When holding the remote, please do not touch or block the antenna
to avoid a potential sharp decrease in the responding range. To ensure
strong signals and connections, make sure the device is sufficiently
charged before each use. Range will not be limited through glass
windows, but it will be limited through a door or wall.
RESPONDING RANGE
To ensure the collar is 100% waterproof,
make sure the rubber cover on the USB
charging port on the back of the collar is
fully sealed.
100% Waterproof
WATERPROOF COLLAR
NOTE: If the collar started going off randomly beeping and vibrating
for no reason. which means the water gets into the collar. Please
remove the collar from your dog, unscrew the screws, wipe out the
water stains on the circuit board and the shell. Wait for it to dry, then
re-install it and try again.
Fully Sealing
Sometimes we forgot to put the rubber
cover fully sealed on the charging port
after the collar charged fully. so it will
not be waterproof.
Any electrical conductors such as cars, chain-link dog runs, metal
buildings, and radio towers will also affect the range. For the best
effect, please approach such devices as few as possible during
the training.
The 1,300 foot range was designed and tested for flat terrain. Trying to
use the remote through bushes, trees, hills, buildings, and or moisture
can make a difference to the range. To keep possession of an ideal
range, please hold and lift the remote above your head when the dog
is far away or tries moving to higher ground.
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