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8
Marquee
Technical
Guide
‐
Version
6.2.0
–
090110
11Giraffes
©2010
All
Rights
Reserved
Connect the appropriate cables from the video screen to the appropriate connector on the rear
of the media player.
The screen should be powered on prior to powering the media player.
If audio is being installed, and HDMI video cables are not being used, connect a male 1/8”
(3.5mm) connector cable (not included) to the GREEN analog audio connector on the rear of
the media player. Connect the other end of this cable to the audio amplifier or display audio
input.
NOTE: The W610 media player defaults to using audio over HDMI. If analog audio is to be used,
this must be communicated when contacting Dealer Support. The player settings will be
remotely changed to output analog audio at this time.
If the player is required to support live video content from an external source (e.g., cable or
satellite TV), please see the required installation steps later in this document.
Connect the included power cable to the rear of the media player.
Connect the other end of the power cable to a dedicated (non-switched) power source.
Unit should power on automatically. If not, press the power button on the front faceplate of the
media player. The screen will be black for about 25 seconds as the player starts.
Upon startup, the media player will display a series of diagnostic messages for approximately
90 seconds. Green Pass messages throughout indicate that the player is successfully installed
and able to communicate with Marquee servers. Any Red Fail messages indicate the location of
a network problem. Note these and provide them to the local network administrator to
troubleshoot. At the conclusion of this diagnostic screen, the image will either:
•
change to a Marquee logo until the client playlist has completed the download process;
or
•
continue to display the Marquee logo until a client playlist is assigned.
Call DMX Customer Support at 800-345-5000 to confirm connectivity, provide serial
number, validate location information and activate player.
Please advise your client that download times will vary substantially, and are based upon the
number of files being downloaded, the type of files (video or image) and the amount of
available bandwidth to the media player.
Prior To
Leaving Client Premise
•
Point out location of the serial number, power button, power cord, Internet and cable
connections to the customer.
•
Ensure your customer knows how to contact DMX Customer Service should they experience
any problems.
