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information on this product
www.diversitech.ca
1200 55
th
Avenue
Montreal, Quebec H8T 3J8
Email: [email protected]
LIMITED EQUIPMENT WARRANTY
For a period of 2 years from the date of purchase, all Diversitech
products are warranted to be free from defects in material, workmanship, and construction,
when used in accordance with installation, maintenance instructions, and expressly stated
proper use application(s). Diversitech Inc. will repair or replace, at our option, any defective
parts which fail during the warranty period. This warranty is limited to replacement parts
ONLY, and does not cover personal liability, property loss, normal wear; and does not cover
losses resulting from (or due to) improper installation, inadaqueate maintenance,
misapplication, misuse, or use above rated capacities.
FREIGHT CLAIMS
Shipments must be inspected upon arrival. All Diversitech units are sold ex-plant. Therefore,
it is the receiver’s responsibility to file any freight claims with the carrier for obvious or
concealed damages. Damaged shipments must be refused at time of receipt, by consignee.
RETURN MATERIAL POLICY
Prior to the return of material, for whatever reason, a return manufacturing authorization
number (RMA#) is required from the Diversitech customer service department. This
procedure is necessary for proper control and handling of returned materials. Call
1-800-361-3733 or email [email protected] to obtain an RMA.
All material must be returned prepaid. Credit will be given for returns for warranty repair or
replacement. Freight collect shipments, or freight without an RMA, will not be accepted. It is
the shipper’s responsibility to ensure that material being returned to Diversitech is adequately
packaged for shipment to preclude damages.
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