Connections
91
Connecting the Phone Line
C
ONNECTING
THE
P
HONE
L
INE
You must keep the receiver connected to an active telephone line to order Pay-Per-View
programs, use all of the Dish
HOME
Interactive features, or use other services from DISH
Network with your remote control.
Note
: You may be able to use a wireless modem jack. However, this may not support all
the features of this receiver, such as Caller ID. See www.dishnetwork.com for compatible
modem products. If you have a Digital Subscriber Line (DSL), you may have to install a
DSL filter between the receiver’s back panel Phone Jack and the telephone wall jack to
successfully connect with DISH Network. You can obtain a filter from your DSL provider.
Phone Line Connection
Connect a telephone cable with a standard RJ-11 connector between the receiver’s back
panel
P
HONE
connection and an active telephone connection as shown below.
Note
: Do not connect the phone line to the
E
THERNET
connection. If you accidentally
connect the phone line to the
E
THERNET
port, all phones in your home may stop
functioning.
Phone Connection Recommendations for VoIP
If you have a VoIP (Voice over Internet Protocol) phone service, the following tips may
help improve the chances of the satellite receiver successfully connecting to DISH
Network using the VoIP phone service.
Note
: Not all VoIP services will function with the receiver.
•
Manually set the VoIP equipment for the proper bandwidth, to the highest bandwidth
possible, using the VoIP equipment’s instructions.
•
Use other settings or connections suitable for modems or fax machines.
•
For Vonage VoIP customers only, using the phone prefix *99 in the phone systems
setup can allow the VoIP connection to switch to its highest possible bandwidth.
Follow the steps in
Phone System Setup
, below, to enter a phone prefix.
Phone Jack
Optional
Phone Coupler
Phone
Y-Adapter
Phone Jack
Optional
Phone Coupler
