43
6 Warranty
GB
6
Warranty
6.1
Warranty conditions
We offer a warranty of 24 months from the date of pur-
chase for the appliances we sell.
Within this warranty period, we will correct all defects free
of charge that are due to material or manufacturing faults,
either by repair work or replacing the appliance or accesso-
ries, at our discretion (damage to accessory parts does not
automatically lead to the entire appliance being replaced).
The warranty does not cover damage due to improper use
(operating on the wrong power type/voltage, connecting to
unsuitable power sources, breakage, etc.), normal wear
and defects that only insignificantly affect the value or the
serviceability of the appliance.
Intervention by unauthorised parties or the use of parts oth-
er than Original Royal Appliance spare parts cause the war-
ranty to become null and void. Consumable parts are not in-
cluded in the warranty and therefore must be purchased by
the customer!
The warranty is only valid if the date of purchase has been
acknowledged by the dealer's stamp and signature on the
warranty card or if a copy of the invoice is included with the
appliance that has been sent in. Warranty work does not
extend the warranty period nor does it constitute a claim for
a new warranty!
6.2
In case of a warranty
claim
Send us the appliance with an empty dust filter bag and a
short description of the fault in printed letters. Head your ac-
companying letter with the comment ‘warranty claim’. Send
it to the following address, including the warranty card or a
copy of the receipt:
Z
Page 144, ‘International Service’
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