17
4 Troubleshooting and technical data
GB
4
Troubleshooting and technical data
4.1 Before you send in the appliance
Before contacting us or even sending the appliance to us, use the table to
check whether you can correct the problem yourself.
4.2 Warranty
The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
4.3 Disposal
Dispose of the appliance in compliance with the environmental
protection laws of your country. Electrical waste may not be dis-
posed of together with domestic waste. Use local old-appliance
collection points instead.
The filters are made from environment-friendly materials. You can dispose
of these — as opposed to the appliance — in your domestic waste unless
you have cleaned up substances that are prohibited from disposal in this
way.
4.4 Technical data
Technical and design specifications
may be changed in the course of contin-
uous product improvement.
© Royal Appliance International GmbH
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it from the mains before starting troubleshoot-
ing.
Problem
Possible cause / solution
The cleaning
results are
unsatisfac-
tory in spite
of the appli-
ance work-
ing correctly.
The bypass vent (Fig. 10) is open.
Close the bypass vent (Fig. 10).
The attached nozzle is unsuitable.
Change the nozzle,
Z
Chapter 2.1, ‘Assemble appliance
and adjust nozzles to surface’
.
The collar brush of the floor nozzle is not in a position
appropriate to the type of floor (Figures 6 – 7).
Adjust the position of the collar brush to the type of floor
using the floor nozzle switch (Figures 6 – 7).
The dust container is full.
Empty and clean the dust container
Z
Chapter 3.1,
‘Emptying and cleaning the dust container’
.
The filters are dirty.
Clean the filters,
Z
Chapter 3.1, ‘Emptying and cleaning
the dust container’
that is
Z
Chapter 3.3, ‘Cleaning /
changing the exhaust filter’
.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstruction. If necessary, use a long wood-
en stick (e.g. a broomstick) to do this.
Problem
Possible cause / solution
Cleaning /
emptying
display lights
up (Fig. 30).
The dust container is full.
Empty and clean the dust container
Z
Chapter 3.1,
‘Emptying and cleaning the dust container’
.
The filters are dirty.
Clean the filters,
Z
Chapter 3.1, ‘Emptying and cleaning
the dust container’
or
Z
Chapter 3.3, ‘Cleaning / chang-
ing the exhaust filter’
.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstruction. If necessary, use a long wood-
en stick (e.g. a broomstick) to do this.
The vacuum
cleaner
stops sud-
denly.
The overheating protection has tripped (possibly due to
blocked suction channels, filters, or similar).
1.
Switch the appliance off and pull the plug out of the
socket.
2.
Remove the cause of overheating (e.g. by disas-
sembling telescopic tube and suction hose and re-
moving the obstacle and/or cleaning filters).
3.
Wait approx. 45 minutes until the appliance has
cooled off.
4.
After the appliance has cooled off, you may switch it
on again.
NOTE:
If you cannot solve the problem following these instructions, contact our
customer services (
Z
Page 54, ‘International Service’
).
Type of appliance
: bagless multi-cyclonic
vacuum cleanerr
Model name
:
Black Label MC53
Model
: DD 3251 [-0/-1/.../-8/-9]
Voltage
: 220-240 V ~, 50/60 Hz
Power
: 900 W
Maximum usable volume of the
dust container
: approx. 2.5 litres
Power cord length
: approx. 6 m
Weight
: approx. 5.2 kg
DD 3251.book Seite 17 Freitag, 19. September 2014 2:32 14
