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1-800-634-7328 DirectSupply.com
Direct Supply Warranty Program
for Direct Supply Panacea 1000-FLEX Bed Frame
We offer to you, as the original purchaser, a warranty for the Panacea 1000-FLEX Bed. Our warranty applies for the limited
warranty period stated below. If any device or device part listed below is defective in material or workmanship during
the applicable limited warranty period, we will repair or replace it at our cost. Please note that the decision to repair or
replace a device or device part will be at our discretion. Our warranty applies only if the device is properly maintained
by the original purchaser for normal, indoor use and does not cover normal wear and tear, modification of the device
or damage caused by abuse, improper use, failure to maintain, use which exceeds the published device limitations or
the combination of any device with another product. In addition, our warranty does not cover fading, colorfastness,
stains, spills or exposure to chemicals, odors, heat or light. In certain cases, we may provide you repair or adjustment
instructions and/or replacement parts, and ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Please
note that our limited warranty period begins when we ship the device to you. The limited warranty period and our
obligations under the warranty end once you transfer the device to someone else, or at the end of the applicable limited
warranty period identified below, whichever is earlier.
Warranty Period (Parts Only)
Welds
15 years
Mechanical Components
3 years
Electronics
3 years
Decks and Frames
10 years
Anticipated Usable Device Life (10 years) is based on normal use with proper maintenance, cleaning and storage. You
should still inspect, monitor and care for the device as described in this guide, as the device may need to be replaced
sooner than anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE; THESE AND ALL OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO
THE FULLEST EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING INC. WILL NOT BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS THAT MAY RESULT FROM
THE DEVICE OR YOUR USE OF OR INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF THE DEVICE OR SERVICE GIVING
RISE TO YOUR CLAIM. Some states do not allow an exclusion or limitation of incidental or consequential damages or
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. If implied warranties are
not excluded, and to the extent allowed by law, we limit any and all implied warranties to the applicable warranty period
identified above. Except for rights under any applicable state law, the remedies provided under this warranty are your sole
and exclusive remedy for any breach of our warranty and state the entire limit of our responsibilities.