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2 Installation
SBC1000 Session Border Controller
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10
Connect SBC1000 to Network
SBC1000 has five network ports, namely the gigabit network ports for services (from GE0 to GE3) and the gigabit
network port for management (Admin). It is advised to connect GE0/GE1/GE2/GE3 to the IP network.
Both GE0/GE1/GE2/GE3 and Admin can be used to carry out management on SBC1000, but only
GE0/GE1/GE2/GE3 is put in use generally. Admin is used when there is a need to separate management processing
from service processing on SBC1000.
Troubleshooting about Network Connection
When the SBC1000 device has been connected to gigabit Ethernet, but the SPEED and LINK indicators on the front
panel of the device are still dull, it can be concluded that network connection fails.
You can try to find the reasons for network connection failure according to the following steps.
Step1
: In case that the network cable is inserted into one of the service ports, please pull out the network cable and
insert it into the ‘Admin’ port. If the indicator for the ‘Admin’ port is on, it can be concluded that the corresponding
service port is faulty.
In case that the network cable is inserted into the ‘Admin’ port, please pull out the network cable and insert it into
one of the service ports. If the indicator for the corresponding service port is on, it can be concluded that the ‘Admin’
port is faulty.
Step2
: If the corresponding indicator is still dull after the network cable is inserted into other network port, please
connect the network cable to a laptop or a PC, and then go to visit a website.
Step3
: If the laptop or PC can visit a website normally, it can be concluded that the network cable is usable but the
network port of SBC1000 is faulty.
Step4
: If the laptop or PC cannot visit a website, it can be concluded that the network cable is unavailable.