9.1 Troubleshooting Table
Problem
Cause
Remedy
No Power to
Controller / No
Heat Level
Indicator Lights
showing on Front
Display
The Temperature Slide Knob is in the “O” position
Slide the knob to setting 1, 2 or 3. The corresponding
front display Lights should illuminate.
The Power Plug may not be plugged in to the power
source and switched on.
Ensure the power plug is inserted into the power
point correctly and switch on.
There may be no power to the power point
Ensure there is power to the power point. Test with
another appliance such as a table lamp.
No Heat Level
Indicator Lights
showing on Front
Display however
RED indicator light
is showing
through the back
of the controller.
The controller has overheated and blown the Over-
Temp thermal fuse
The controller has overheated by means of an
external heat source or the Throw elements have
been damaged. A new Throw with controller must be
purchased.
The Heated Throw Elements have been damaged.
Heat Level
Indicator Lights
showing on Front
Display but Throw
is not heating
Detachable Plug from Controller to Heated Throw is
not fitted correctly or has come loose.
Ensure the detachable plug is fitted correctly into the
socket on the Heated Throw and the locking tab has
clipped over the lug on the plug.
The selected heat setting is too low.
Increase the Heat setting
Pre-heat time is too short.
Allow the Heated Throw more time to heat up.
More time is required depending on the ambient
temperature.
Throw not in contact with Body
The Throw may not feel warm to touch unless it is
wrapped around your body. Areas of the Throw not in
contact will stay cool.
Heat Level
Indicator Lights
showing on Front
Display but cannot
change any of the
settings
Program may have locked up to protect itself due to a
power surge.
Unplug the controller from the power source, wait 2
minutes and then plug in and switch on again.
Controller Slide
Knob is in the 1, 2
or 3 heat setting
position but no
Heat Level
Indicator Lights
showing on Front
Display.
The Power Plug may not be plugged in to the power
point and switched on.
Please follow the same steps as under “ No Power to
Controller / No Heat Level Indicator Lights ”
The controller has overheated
Please follow the same steps as under “ No Power
to Controller / No Heat Level Indicator Lights ”
Heat Level
Indicator Lights
Flashing on Front
Display
The Auto Off timer has activated and turned off the
Heated Throw.
The Heated Throw controller will automatically turn
off after approximately 3 hours. Slide the Knob to the
“O” position to reset, wait 5 seconds,
then select the
desired heat setting again.
Controller is Warm
to Touch
This is normal
Nothing to do. Is no cause for alarm.
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