7 Servicing Your Heated Throw and Controller
NOTE: There are no user serviceable parts in this Heated Throw or controller.
•
The Heated Throw should be examined frequently for signs of wear, either of the
Heated Throw Fabric, controller or flexible cord. If wear is visible or if any
abnormality or defect in operation in the Heated Throw is observed, discontinue
use immediately and consult a qualified and registered person for service. (i.e.
such as an electrician)
•
It is recommended that your Heated Throw is inspected by a qualified and
registered person (i.e. such as an electrician) after 3 years of use.
•
If the Heated Throw is not operating correctly, please check the Troubleshooting
Guide in the back of this manual before contacting our service department.
8 Storage
When storing the Throw, allow it to cool down before folding. Fold neatly (or rolled) but
not tightly without sharp bends in the heating elements and store where no other heavy
objects will be placed upon it.
Store is a dry place where is cannot be damaged.
9 Troubleshooting
If you have a problem with your Throw and/or controller, please check the
Troubleshooting table following to see if the problem can be resolved.
If the troubleshooting table is not able to help solve your problem, please call our
service department before returning the product for replacement as they may be
able to help.
•
If the problem cannot be resolved and you need to return the Heated Throw to
the retailer, we please ask that:
o
The unit is packed carefully back into its original packaging.
o
Original proof of purchase is attached.
o
A brief note attached to the Heated Throw explaining the reason why it is
being returned.
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