10 Warranty
This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of
Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816),
or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration
number 1506305, of 38 Harris Road, East Tamaki, Auckland, New Zealand (Phone
number 09 2748265) (
we, us our
) in respect of the Dimplex product which this warranty
card has been included in the packaging for or otherwise supplied with (
the Dimplex
product
).
Dimplex express warranty
Subject to the exclusions below, we warrant that the Dimplex product will be free
from defects caused by faulty workmanship and materials within:
a) in the case of the Dimplex products used for personal, domestic or household
purposes, a period of 24 months from the date the Dimplex product is purchased
as a brand new product from a retailer located in Australia or New Zealand; and
b) in the case of the Dimplex product used for purposes other than personal,
domestic or household purposes (including business or commercial use), a
period of 12 months from the date the Dimplex product is purchased as a brand
new product from a retailer located in Australia or New Zealand. Dimplex
products are designed and intended for domestic use.
This express warranty is personal to the first person who acquires the Dimplex
product from the relevant retailer and claims under this warranty cannot be made by
anyone other than this person.
The benefits conferred by this express warranty are in addition to the Consumer
Guarantees referred to in section 3 and any other statutory rights you may have
under the Australian Consumer Law, the New Zealand Consumer Guarantees Act
and/or other applicable laws.
Warranty exclusions
This express warranty does not apply where:
a) the Dimplex product has been installed, used or operated otherwise than in
accordance with the product manual or other similar documentation provided to
you with the Dimplex product;
b) the Dimplex product requires repairs due to damage resulting from accident,
misuse, incorrect installation, improper liquid spillage, cleaning or maintenance,
unauthorised modification, use on an incorrect voltage, power surges and dips,
voltage supply problems, tampering or unauthorised repairs by any persons, use
of defective or incompatible accessories or exposure to abnormally corrosive
conditions;
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