Digital PRIORIS HX590 & HX590 DP Server
Troubleshooting
62
MCS Logistics Engineering - Nijmegen
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Server Troubleshooting
(continued)
Problem
Possible Cause
Action
Server operates
incorrectly after
installing
optional
memory
(SIMMs) on the
memory module
SIMMs installed incorrectly.
SIMMs have failed.
Memory module installed
incorrectly.
Memory module failed.
Remove SIMMs and reinstall.
Replace SIMMs.
Reinstall memory module.
Replace memory module.
No response to
keyboard
commands
Keyboard is password protected.
Keyboard is connected to the
mouse port.
Keyboard is not connected.
Enter the keyboard password.
Power down the server and connect the keyboard to
the keyboard port.
Power down the server and connect the keyboard.
No response to
mouse
commands
Mouse is password protected.
Mouse driver not installed.
Enter the keyboard and mouse password.
Install the appropriate mouse driver.
Server operates
correctly but
application
software does
not
Application software installed
incorrectly.
CPU speed setting causes conflict
with application software.
Having external cache enabled
causes conflict with application
software.
Refer to the application software documentation.
Run the SCU and reduce CPU speed setting. Refer
to SCU and Setup Options.
Run the SCU and disable external cache. Refer to
SCU and Setup Options.
Target diskette
drive cannot
read or write
information
Diskette is not formatted.
Diskette is worn or damaged.
Diskette is write-protected.
Diskette write protection enabled.
Format the diskette.
Try another diskette.
Remove the write-protect.
Run the SCU and set the Diskette Write Protection
option to “Disabled”.
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