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Setting up Remote Viewing - Appendix #13

Setting up Remote Viewing - Appendix #13

Setting up the Remote Viewing Feature requires several steps. Networking skills are required to
correctly configure the remote viewing functions.

What do you need?

• The LCD/DVR System.

• A PC with the installed NetViewer software (refer to the NetViewer Guide for installation

instructions)

• A Router (not provided with the system) and High Speed Cable or DSL Internet Connectivity

(for remote viewing outside your network)

Network Setup / Remote Access Overview

The DVR can be remotely controlled using your existing network and the Digimerge NetViewer
software.

1. Connect the DVR to the Router using the supplied Ethernet Cable. Power the DVR on. The DVR

must be connected to the router prior to powering on the system. This allows the system to
communicate on your network

2. Find the IP address of your DVR through the Menu System on the unit. Set up a web account

http://DDNS.digimerge.net

3. Enable

PORT FORWARDING

on your Router. Refer to the included Router Guide and Basics

of Remote Video Access Guide for further assistance with your specific network setup and
hardware.

4. Setup the DVR DDNS. Configure the software, using the information gathered on the following

pages.

DVR

ROUTER (Not Included)

PC (Not Included)

INTERNET

Содержание DHU500R Series

Страница 1: ...Copyright 2007 Digimerge Technologies Inc DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 4 0 MODEL DHU500R Series Series Includes DHU504R 4CH DHU508R 8CH DHU516R 16CH...

Страница 2: ...TION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT Thank you for purchasing this Digital Video Surveillance Recorder Digimerge is committed to providing our customers wi...

Страница 3: ...cord and if its appearance indicates damage or deteriorated insulation have it replaced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not like...

Страница 4: ...can prevent fire electric shock or other hazards 16 Safety Check Upon completion of any service or repairs to this video product ask the service technician to perform safety checks recommended by the...

Страница 5: ...d z Consult the dealer or an experienced radio or television technician for assistance DIGIMERGE TECHNOLOGY INC http www Digimerge com NOTE This equipment has been certified and found to comply with t...

Страница 6: ...ected video channels in another location Independent Channel Control Customize the recording parameters to the surveillance application for each camera on the DVR For Example z Cam 1 is pointing at a...

Страница 7: ...5 Menu Navigation Controls Tips 27 System Setup Controls 28 Display Menu 29 OSD Onscreen Display 29 MONITOR 8 16 CH ONLY 30 SEQUENCE 8 16 CH ONLY 31 SEQUENCE SETUP MODE 32 SPOT OUT 8 16 CH ONLY 33 Cam...

Страница 8: ...Address 59 Setting Up Your DDNS Account 60 Router Port Forwarding 62 DDNS SETUP 63 Troubleshooting 64 DVR Specifications Appendix 1 65 67 Digimerge Client Software Requirements Appendix 2 68 Connecti...

Страница 9: ...the following components CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE REMOTE CONTROL POWER ADAPTOR DIGITAL VIDEO SURVEILLANCE RECORDER...

Страница 10: ...D is ON ALM Indicates that the unit has an active ALARM 4 PLAYBACK NAVIGATION CONTROLS Controls the playback of video and navigates in the main screen in Menu and Search Modes Playback Controls REVERS...

Страница 11: ...ayback menu PLAY BUTTON Starts the playback of the currently displayed Video ESCAPE BUTTON Exits the onscreen playback exits the playback menu DECREASE SPEED BUTTON Decreases the playback speed in bot...

Страница 12: ...ly forward the playback 7 CONTROL BUTTONS SCR MODE Press to display a Single Channel or 4 8 or 16 channel views SEARCH BUTTON Opens the Search Menu to view previously recorded data Refer to the Search...

Страница 13: ...r 16 Channels The numbers are also used to enter the Password when logging into the DVR 9 POWER SWITCH Press to turn the DVR display ON OFF Press and Hold the button for 6 seconds to turn the DVR ON O...

Страница 14: ...f the buttons is slightly different Refer to the descriptions in the Front Panel 4 Channel section for details on functions 1 DVD RW DRIVE 2 IR LED FOR REMOTE CONTROL 3 CONTROL BUTTONS SCR MODE SEARCH...

Страница 15: ...ctly reflects the current onscreen images 4 RCA AUDIO INPUTS Channel 1 4 Audio inputs for BNC type cameras with standard RCA Audio output 5 ALARM BLOCK INPUT OUTPUT RS 485 PTZ TERMINALS These terminal...

Страница 16: ...ects the current onscreen images 10 AUDIO OUT Audio Output port to connect the unit to a secondary DVR or TV 11 ETHERNET PORT Located on the back of the unit above the Alarm Block terminals Connects t...

Страница 17: ...PAL Switch unit automatically switches between NTSC and PAL No SVHS Port No RS 232C Port The placement of the ports is slightly different Refer to the descriptions in the Back Panel 4 Channel section...

Страница 18: ...e current image NAVIGATION AND PLAYBACK Controls the playback of video Navigates in MENU and SEARCH mode Adjusts the zoomed area in ZOOM mode NOTE All Buttons described above function the same as the...

Страница 19: ...d Right Buttons to open menus and change options RIGHT BUTTON Opens a submenu to access a list of options LEFT BUTTON Double click on a Channel in QUAD or other views to view the single camera in full...

Страница 20: ...ual Camera Display Each channel displays the Camera Name and Recording Status Record Pre Record C Continuous M Motion A Alarm NOTE If a new HARD DRIVE is detected the system will prompt you to FORMAT...

Страница 21: ...t the network connection is stable Blue Indicates that the network connection is experiencing difficulties Red Indicates that the network is unstable Display Modes Cameras can be displayed in several...

Страница 22: ...a is not displayed an empty blue screen is displayed instead of the Video Covert cameras are configured from the Menu Camera Volume Display Mode Displays the Camera currently sending Audio The number...

Страница 23: ...of the system or on the Remote Control to access the PTZ Control Screen The onscreen icons represent buttons on the front panel and remote control up down left right The Camera can be adjusted using t...

Страница 24: ...the System Only the ADMIN can turn the unit ON OFF The System will NOT continue to record while the unit is off The LED indicators on the front of the System will be OFF System Shutdown Prompt NOTE T...

Страница 25: ...the Arrow Keys on the front panel or remote control Once the date has been located press the Enter button to accept the date and to access the Time Search on the right side of the screen Press and Hol...

Страница 26: ...ts will be displayed Navigate to an event and press the Enter button to start the playback Press the Return button to stop the playback and return to the Event Search screen Playback and Navigation Co...

Страница 27: ...the Front Panel or Remote Control Use the ENTER key to choose the letters numbers and symbols Select the APPLY button once the setup is completed Active Option Indicator NOTE Once changes have been ma...

Страница 28: ...RETURN button NOTE Options may differ between the 4 Channel and the 8 16 Channel Models Carefully review the following menu options for details KLIJ ENTER RETURN Scroll UP DOWN LEFT RIGHT within a me...

Страница 29: ...ough the SPOT OUT Port OSD Onscreen Display Status Bar Turns the status bar ON OFF The status bar displays z Recording State Recording Red Pre recording Green z Network Indicators z Time and Date z HD...

Страница 30: ...ion Sensor blocks from 0 5 MONITOR 8 16 CH ONLY Sequence Dwell Sets the cycle time when the system is in Sequence Mode between 1 60 seconds Spot Out Dwell The length of time to display a camera in Spo...

Страница 31: ...z Sequence Title Enter a title for the New Sequence z Activation Turn the Sequence ON OFF only one sequence can be active at a time z CANCEL Button Cancels the addition of the New Sequence z SAVE But...

Страница 32: ...3 Press the Number Keys to Select channels to be displayed in Sequence all squares must have an assigned number Right click to choose CH 6 Press the SEQ button on the Front Panel to switch to Sequenc...

Страница 33: ...camera video to a secondary Monitor via the Spot Out Port on the back of the unit Check or Uncheck the selected Cameras to have the video sent to a Secondary Monitor in Sequence NOTE Any cameras NOT...

Страница 34: ...the onscreen display of the Camera ON OFF Covert Cameras continue to record however the camera is not displayed onscreen This feature is commonly used in situations where the Monitor is located in a p...

Страница 35: ...Address Select the physical address location of the PTZ Camera as connected to the rear PTZ Control Block Refer to the appendices for details PTZ Protocol Select the Protocol for the PTZ Camera See t...

Страница 36: ...Motion Sensitivity for the individual camera between 1 low 10 high Area Setup Opens the Area Setup for the camera CONFIRMATION SCREEN Select All Selects all areas Deselect All Clears all areas Cancel...

Страница 37: ...udio Monitoring Channel Select the channel for Listen in Audio Channels 1 4 on 4CH 1 2 on 8 16CH NOTE Listen In Audio only works with Channels 1 4 4CH or 1 2 8 16CH Network AudioTX Sets Network Audio...

Страница 38: ...format MM DD YYYY YYYY MM DD etc Time Format Sets the Time Display format to either 12 or 24 hour display Network Time Server Setup Synchronizes the system to the specified remote time server Select t...

Страница 39: ...ering the IP address Digimerge offers a free DDNS Service at http ddns digimerge net z If you use the DDNS there is no need to enter the IP Address with every connection z Navigate to the DDNS website...

Страница 40: ...imum Data Transfer speed for the remote connection default of 8192 KB sec MAIL SETUP The Mail Setup uses your existing Email settings to send notifications and alerts Default Server Click to use the s...

Страница 41: ...ID Name for the new user Password Enter a password for the New User Group Enter the permissions level z Admin Highest Level Access The Admin has full system access z Manager Mid Level Access The Mana...

Страница 42: ...and Search Menus System Information Screen Displays the System Information The IP address and MAC address are necessary for setting up the DDNS Server IP Address Displays the IP address assigned to t...

Страница 43: ...n by selecting the PRESS button The USB device will be recognized by the system Press the START button to display the available firmware Select the Firmware and press ENTER A prompt will appear confir...

Страница 44: ...ert the Memory stick into the System and select the Save option to save settings z A Success message indicates that the backup was completed z If the device is not detected a message will indicate tha...

Страница 45: ...ed BUZZER OUT Turns the audible Buzzer ON OFF for selected event types E MAIL NOTIFICATION Sends and E Mail notification when a selected event occurs based on User Configuration settings HDD EVENT Sma...

Страница 46: ...losed status z N C Normally Closed Select for an Alarm that has a Normally Closed circuit such as a Window Sensor An Alarm will occur when this is changed to a Opened status ALARM OUT Sends an Alarm O...

Страница 47: ...OFF BUZZER OUT Generates a Buzzer when an alarm is detected Operation Enables Disables the buzzer for selected Event Alarm types Mode Set the Reacted Relay to either Latched or Transparent Mode HDD Ev...

Страница 48: ...ation ON OFF HDD Event A notification is sent if a Hard Drive event is detected set to ON OFF Notifications can be enabled for each channel for z Alarm z Video Loss z Motion can be selected NOTE Email...

Страница 49: ...rwrite Determines how data is maintained when the Hard Drive is full z ON When Overwrite is set to ON data will be overwritten when the Hard Drive is full starting with the Oldest recording z OFF When...

Страница 50: ...option and press the ENTER button To exit a SUBMENU press the RETURN button To exit the MAIN MENU press the RETURN button Recording Menu Options KLIJ OK MENU Scroll UP DOWN LEFT RIGHT within a menu o...

Страница 51: ...can be set to between 1 5 seconds POST EVENT RECORDING When an alarm is detected the Post Alarm will remain recording for the specified time The Post Alarm Recording Time can be set to between 5 180 s...

Страница 52: ...nel can be set to 1 2 3 7 15 or 30 Frames per second real time video capture from a shared pool of 120 FPS Quality Sets the video recording quality to Low Standard High or Highest Audio The Audio Reco...

Страница 53: ...ghlighted in Green and press ENTER again to open the settings window None No recording schedule is set Continuous The system constantly records the camera based on the hourly setting Motion Only start...

Страница 54: ...for each camera to 352x240 704x240 or 704x480 FPS Sets the Frames Per Second for recording for each channel Each channel can be set to 1 2 3 7 15 or 30 Frames per second real time video capture from a...

Страница 55: ...o enter the Camera Selection window and navigate using the arrow keys Select an Hour highlighted in Green and press ENTER to set to Alarm highlighted or None no highlight Select the RETURN button to a...

Страница 56: ...To exit the MAIN MENU press the RETURN button Archiving Options Select Device Displays all detected backup media devices USB Flash Memory Stick or USB Hard Drive From Select the Start Time and Date fo...

Страница 57: ...Size of the Log File Select OK to begin the backup The Writing status window displays the completion state of the Backup in The Extracting status window displays the completion state of the Extraction...

Страница 58: ...o the router prior to powering on the system This allows the system to communicate on your network 2 Find the IP address of your DVR through the Menu System on the unit 3 Set up a web account at http...

Страница 59: ...on 2 Navigate to the System Menu option Press the Enter button to access the System Menu 3 Navigate to the System Management menu and press the Enter Button to access the settings 4 Select the System...

Страница 60: ...digimerge net 2 Select the Create Account option from the list on the left side of the screen 3 Complete the Account Information fields with your personal information 4 Complete the System Information...

Страница 61: ...emote access to your System Record YOUR information below User Name ________________________________________________________ Domain Name __________________________________________________________ Pass...

Страница 62: ...d data to your internal network it sends this data to the external IP address of the Router The Router then needs to decide where this data is to be sent to This is where setting up Port Forwarding be...

Страница 63: ...through Internet Explorer 1 Access the Main Menu Setup screens and navigate to the SYSTEM option Press the ENTER button to access the setup 2 Navigate to the NETWORK option Press the Enter button to...

Страница 64: ...Test the outlet with another plugged device such as an electric calculator or phone charger If the unit is connected through a power bar or surge protector try bypassing the bar and connecting the pow...

Страница 65: ...TSC 704x576 PAL Audio Inputs 4 x Line In RCA Sockets 4 CH 2 x Line In RCA Sockets 8 16 CH Audio Outputs 1 x Line Out RCA Socket Audio 2 Way Audio Conference via network Compression Standard MPEG4 Imag...

Страница 66: ...deo simultaneously Local Remote Recording Speed 352x240 120 100 NTSC PAL 704x240 60 50 NTSC PAL 704x480 30 25 NTSC PAL Record Scheduling Daily Weekly and Hour Specific Pre Post Alarm Pre Alarm 5 Secon...

Страница 67: ...e Rating 23 F 122 F 5 C 50 C Housing Steel Metal Color Silver Dimensions WxDxH 14 2 x 15 3 x 2 6 360 mm x 389mm x 66 mm Weight 8 6 lbs 3 9 kg As our products are subject to continuous improvement Digi...

Страница 68: ...Windows Vista compatibility Operating System Windows 2000 Windows XP Home Edition Windows XP Professional Processor Pentium 4 1 5 GHz Processor or equivalent Memory 256 MB RAM Hard Drive 50 MB Install...

Страница 69: ...or can only display data as it is sent from the DVR based on settings in the Spot Out Menu options MONITOR OUT Displays exactly what is shown from the DVR Camera View Menus etc to a TV or VCR SPOT OUT...

Страница 70: ...A Window sensor unit has been installed on Alarm Block port 4 When this sensor is activated the camera on DIN or BNC VIDEO port 4 will become active if enabled in the MENU on the DVR Installing a Sens...

Страница 71: ...eras are available at http www Digimerge com Installing a PTZ RS 445 Type PTZ Camera 1 Connect the Transmit Cable to the D port on the PTZ Control Block on the DVR 2 Connect the Receive Cable to the D...

Страница 72: ...dix 6 Full Connectivity Diagram Appendix 6 The following diagram outlines a general set of connections available with the DVR DVR SENSOR Not Included PC Not Included ROUTER Not Included SLAVE SPOT OUT...

Страница 73: ...se Replacing the Hard Drive Remove the Drive Bracket from the DVR by removing the 4 screws Remove the screws holding the Hard Drive into the Drive Bracket Remove the drive cables and drive from the Br...

Страница 74: ...DRIVE VIEWER software included on the CD provided with this unit NOTE Do NOT turn off the System while the drive is formatting This can cause problems with the Hard Drive Adding a Second Hard Drive Re...

Страница 75: ...ording Calculation Resolution Set the recording Resolution to CIF 352x240 2CIF 704x240 or D1 704x480 Quality Set the recording Quality to Low Standard High or Highest FPS Set the Frames Per Second for...

Страница 76: ...the Front Panel or Remote Control To enter a sub menu navigate to the option and press the ENTER button To exit a SUBMENU press the RETURN button To exit the MAIN MENU press the RETURN button Changing...

Страница 77: ...etc Time Format Sets the Time Display format to either 12 or 24 hour display Network Time Server Setup Synchronizes the system to the specified remote time server Select the SYNC button to connect to...

Страница 78: ...ol Select the SYSTEM SETUP Option 2 Select the DISK MANAGEMENT menu from the MAIN menu Navigate using the up and down arrows on the front panel or remote control Highlight the selection in Green and p...

Страница 79: ...Menu Change the settings by navigating with the UP DOWN LEFT and RIGHT arrow keys CAM Indicates the Camera Number corresponds to the BNC connection port on the back of the system Covert Turns the onsc...

Страница 80: ...the MAIN menu Navigate using the up and down arrows on the front panel or remote control Highlight the selection in Green and press the ENTER button to enter the SYSTEM MANAGEMENT Menu 3 Navigate to...

Страница 81: ...m the MAIN menu Navigate using the up and down arrows on the front panel or remote control Highlight the selection in Green and press the ENTER button to enter the SOUND Menu 3 Select the AUDIO Option...

Страница 82: ...ton to start the playback Press the Return button to stopplaybackandreturntotheSearch By Time screen NOTE The unit will continue to record data while in Playback Mode How do I playback Previously Reco...

Страница 83: ...ton A listing of events will be displayed Navigate to an event and press the Enter button to start the playback Press the Return button to stop the playback and return to the Event Search screen Playb...

Страница 84: ...n the front panel of the system or on the Remote Control Select the RECORD MENU Option 2 Select the SIMPLE RECORDING MODE menu Navigate using the up and down arrows on the front panel or remote contro...

Страница 85: ...avigate using the arrow keys 3 Select the Channel Menu highlights the area in PINK 4 Press the ENTER key to enter the configuration mode One time block will be highlighted in GREEN 5 Navigate to the d...

Страница 86: ...emotely controlled using your existing network and the Digimerge NetViewer software 1 Connect the DVR to the Router using the supplied Ethernet Cable Power the DVR on The DVR must be connected to the...

Страница 87: ...avigate to the System Menu option Press the Enter button to access the System Menu 3 Navigate to the System Management menu and press the Enter Button to access the settings 4 Select the System Inform...

Страница 88: ...NS digimerge net 2 Select the Create Account option from the list on the left side of the screen 3 Complete the Account Information fields with your personal information 4 Complete the System Informat...

Страница 89: ...or remote access to your System Record YOUR information below User Name ________________________________________________________ Domain Name __________________________________________________________...

Страница 90: ...is sent to the Router When a computer on the Internet needs to send data to your internal network it sends this data to the external IP address of the Router The Router then needs to decide where this...

Страница 91: ...for remote connection via the Digimerge Client Software or through Internet Explorer 1 Access the Main Menu Setup screens and navigate to the SYSTEM option Press the ENTER button to access the setup...

Страница 92: ...on to allow the user to remotely connect to the DVR Adding a Group Group Right click on Site to add a New Group A group can represent one or more DVRs For Example you may have more than one system in...

Страница 93: ...onnection or External Remote access through the Internet Port Set to 6100 by default User ID Enter the USER IDtoconnecttothesystem theUSERIDisconfigured ontheSystem i e ADMIN case sensitive Password T...

Страница 94: ...1 Select the Site profile from the Dropdown List 2 Press the CONNECT button The Connection Status window displays the state of the connection Once a successful connection to the System has been made t...

Страница 95: ...CULAR USE OR PURPOSE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PU...

Страница 96: ...It s all on the web Product Information User Manuals Quick Start Guides Specification Sheets Software Upgrades Firmware Upgrades Digimerge Technologies Inc VISIT www digimerge com www digimerge com...

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