Forms printer TP20
4.4.1.2
4.4.1.2
Error messages
Code
Status
Meaning
Explanation/action
Flashing
End of paper or paper jam in
feed 1
Remove the scraps of paper
and load a new stack.
Flashing
End of paper or paper jam in-
feed 2
Remove the scraps of paper
and load a new stack.
On
Reject tray early warning limit
reached
Empty the reject tray.
Flashing
Reject tray blocked
Empty the reject tray.
Flashing
Paper mark not recognized
Paper has been inserted incor-
rectly, incorrect paper has
been used or the mark is miss-
ing. Re-insert the paper and
conduct a test print.
Flashing
Document transport error
(paper jam in feed channel)
Eliminate paper jam.
Flashing
Reset/cutter error or an incor-
rect, non-defined thermo array
detected (unknown head ID)
Remove any scraps of paper,
check to make sure that the
cutter module moves freely.
Flashing
Drum cover is open or there is
a reset error for the printer
drum (collecting tray)
Check the printer drum.
Remove left-over paper and
documents. Check whether the
printer drum is open.
Flashing
Paper jam reject tray / blacken-
ing unit
Check the transition from the
printer drum (collecting tray) to
the reject tray and blackening
unit.
Copyright © 2019, Diebold Nixdorf
01750337356B
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