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Appendix A Troubleshooting Checklist

Appendix A

Hard Drive

Hard disk failure.

1.  Make sure the correct drive type for the hard disk drive has been entered in the BIOS.

2.  If the system is configured with two hard drives, make sure the bootable (first) hard drive 

is configured as Master and the second hard drive is configured as Slave. The master hard 

drive must have an active/bootable partition.

Excessively long formatting period.

If your hard drive takes an excessively long period of time to format, it is likely a cable con-

nection problem. However, if your hard drive has a large capacity, it will take a longer time to 

format.

Serial Port

The serial device (modem, printer) doesn’t output anything or is outputting garbled 
characters.

1.   Make sure that the serial device’s power is turned on and that the device is on-line.

2.   Verify that the device is plugged into the correct serial port on the rear of the computer.

3.  Verify that the attached serial device works by attaching it to a serial port that is working 

and configured correctly. If the serial device does not work, either the cable or the serial 

device has a problem. If the serial device works, the problem may be due to the onboard 

I/O or the address setting.

4.  Make sure the COM settings and I/O address are configured correctly.

Keyboard

Nothing happens when a key on the keyboard was pressed.

1.  Make sure the keyboard is properly connected.

2.  Make sure there are no objects resting on the keyboard and that no keys are pressed dur-

ing the booting process.

System Board

1.  Make sure the add-in card is seated securely in the expansion slot. If the add-in card is 

loose, power off the system, re-install the card and power up the system.

2.  Check the jumper settings to ensure that the jumpers are properly set. 

3.  Verify that all memory modules are seated securely into the memory sockets.

4.  Make sure the memory modules are in the correct locations.

5.  If the board fails to function, place the board on a flat surface and seat all socketed com-

ponents. Gently press each component into the socket.

6.  If you made changes to the BIOS settings, re-enter setup and load the BIOS defaults.

Содержание AL051

Страница 1: ...AL051 Embedded SBC 2 5 User s Manual A 1 469 M 2002...

Страница 2: ...Statement on Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reason a...

Страница 3: ...M 2 Signal Select 12 Heat Spreader Assembly 13 Rear Panel I O Ports 15 2 Pin Terminal Block DC 12V 15 Graphics Interfaces 16 RJ45 LAN Ports 16 USB Ports 17 I O Connectors 18 Digital I O Connector 18 F...

Страница 4: ...xtra care in han dling them to ensure against electrostatic build up 1 To prevent electrostatic build up leave the system board in its anti static bag until you are ready to install it 2 Wear an antis...

Страница 5: ...at sink for N series CPU 0 to 60 C Height 19mm The board and accessories in the package may not come similar to the information listed above This may differ in accordance to the sales region or models...

Страница 6: ...2 0 1 x M 2 B key 2242 PCIe USB 2 0 SATA 3 0 AUDIO Audio Codec Realtek ALC888S VC2 GR ETHERNET Controller 2 x Intel I211AT PCIe 10 100 1000Mbps 2 x Intel I210IT PCIe 10 100 1000Mbps available upon re...

Страница 7: ...ALC888S VC2 GR audio codec provides 2 1 channel High Definition audio output Power Failure Recovery When power returns after an AC power failure you may choose to either power on the system manually o...

Страница 8: ...5 2 1 1 9 10 2 18 18 8 1 LAN 1 1 9 10 2 M 2 B Key 2 1 39 40 USB 2 3 USB 2 0 7 1 5 3 2 Realtek ALC888S 16 16 LAN 2 VGA 2 Pin Terminal Block DC 12V LCD Inverter SATA Power Panel Power Select JP2 LVDS L...

Страница 9: ...1 x1 opt DDI LPC Bus SMBus SMBus SPI Full size Mini PCIe SATA 3 0 USB 2 0 USB 3 1 Gen 1 2 0 2x USB 3 1 Gen 1 USB 2 0 USB 2 0 2x USB 2 0 SATA 3 0 SATA 1x HD Audio Line out Mic in PCIe x1 USB 2 0 I211AT...

Страница 10: ...Power LED lights red it indicates that there is power on the sys tem board Power off the PC then unplug the power cord prior to installing any de vices Failure to do so will cause severe damage to the...

Страница 11: ...ing the incorrect voltage will seriously damage the LCD panel 6 Push down the module until the clips at each end of the socket lock into position You will hear a distinctive click indicating the modul...

Страница 12: ...www dfi com 12 Chapter 2 Hardware Installation Chapter 2 JP5 is used to select the M 2 signal SATA default or PCIe 1 2 On SATA default 2 3 On PCIe JP5 1 3 2 1 3 2 M 2 Signal Select 3...

Страница 13: ...legs of the heat spreader Ro tate the module horozontally so the interface metal would sit right on top of the CPU Please follow the steps to mount the module and heat spreader combo onto your chassi...

Страница 14: ...assis or 2 heat spreader side to the chassis as illustrated below This shall depend entirely on the design of the chassis with regard to interior spacing thermal and I O 1 Module side to the chassis 2...

Страница 15: ...RJ 45 1 VGA port 2 Pin Terminal Block DC 12V 2 Pin Terminal Block DC 12V This 2 pin terminal block is considered a low power solution Connect a power adapter and a 2 pole terminal to DC Jack cable to...

Страница 16: ...ctor to the VGA port After you plug the monitor s cable connector into the VGA port gently tighten the cable screws to hold the connector in place Driver Installation Install the graphics driver Refer...

Страница 17: ...nector allows you to connect 2 additional USB 2 0 ports USB 2 3 The additional USB ports may be mounted on a card edge bracket Install the card edge bracket to an available slot at the rear of the sys...

Страница 18: ...Digital I O Connector Pin Function Pin Function 1 DIO7 2 DIO6 3 DIO5 4 DIO4 5 DIO3 6 DIO2 7 DIO1 8 DIO0 9 5V 10 GND Front Audio Connector Front Audio 1 Mic L Line R GND GND NC NC 2 10 Mic JD Line JD 9...

Страница 19: ...compatible UARTs that can be used with modems serial printers remote display terminals and other serial devices BIOS Setting Configure the serial port in the SIO FINTEK81803 submenu of the Advanced m...

Страница 20: ...in the Advanced menu SATA Configuration submenu of the BIOS Refer to Chapter 3 for more information Features SATA 0 7 RXN GND TXP TXN GND 1 RXP GND 3 Expansion Slots Mini PCI Express Slot The full siz...

Страница 21: ...n Suspend state it will blink every second When the system is in the S3 STR Suspend To RAM state it will blink every 4 seconds 7 2 7 4 Front Panel Pin Pin Name Pin Pin Name HDD LED 6 HDD_LED RESET SW...

Страница 22: ...nel LCD Inverter SATA Power 5 1 3 40 2 1 39 Pin Function Pin Function 1 GND 2 GND 3 LVDS_Out3 Odd_3 4 LVDS_Out7 Even_3 5 LVDS_Out3 Odd_3 6 LVDS_Out7 Even_3 7 GND 8 GND 9 LVDS_Out2 Odd_2 10 LVDS_Out6 E...

Страница 23: ...an auxiliary source of power when the main power is shut off Safety Measures Danger of explosion if battery incorrectly replaced Replace only with the same or equivalent type recommended by the manuf...

Страница 24: ...system to run After you power up the system the BIOS message appears on the screen and the memory count begins After the memory test the message Press DEL to run setup will appear on the screen If the...

Страница 25: ...r from 2000 to 2099 This is the help for the hour minute second field Valid range is from 0 to 23 0 to 59 0 to 59 IN CREASE REDUCE InsydeH2O Setup Utility Security F1 Help Select Item F5 F6 Change Val...

Страница 26: ...the system should be in when power is re applied after a power failure G3 the mechanical off state Always On The system working state Always Off Off except for trickle current to devices such as the...

Страница 27: ...Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Item Enter Select SubMenu F10 Save and Exit InsydeH2O Setup Utility Rev 5 0 Video Configuration This section configures the video set...

Страница 28: ...controller SATA Mode Selection The mode selection determines how the SATA controller s operates AHCI Mode This option allows the Serial ATA devices to use AHCI Advanced Host Controller Inter face SATA...

Страница 29: ...oot port Disable Disable PCIe root port PCI Express Root Port 1 LAN 2 Advanced F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Item Enter Select SubMenu F10 Save and Exit Ins...

Страница 30: ...s set to enabled the screen will appear like below Enable Console Redirec tion Function Console Serial Redirect Terminal Type Baud Rate Data Bits Parity Stop Bits Flow Control COMA Enable VT 100 11520...

Страница 31: ...ble to use global setting When enabled the global set ting setting of the COM port will be the same as those in Console Redirection section When disabled the global setting setting of the COM port can...

Страница 32: ...e Rev 5 0 COM Port 1 Configure the settings to use the serial port Disable No configuration Enable User configuration Type Choose RS232 RS422 RS485 Peer to Peer for COM type WDT Enable or disable the...

Страница 33: ...PM context associated with a specific owner Set Supervisor Password Set the supervisor s password and the length of the password must be greater than one character Boot Setup Prompt Timeout Setup the...

Страница 34: ...out saving your changes Save Setting to file Select this option to save BIOS configuration settings to a USB flash device Restore Setting from file This field will appear only when a USB flash device...

Страница 35: ...to populate it properly onto the system board after the EEPROM programmer has been burned and follow the technical person s instructions to confirm that the MAC address should be burned or not Notice...

Страница 36: ...ows INF files so that the Intel chipset can be recognized and configured properly in the system To install the utility download AL051 Chipset Driver zip file at our website 1 Setup is ready to install...

Страница 37: ...river and the system rebooted the screen will turn blank for 1 to 2 minutes while WinSAT is running before the Windows 10 desktop appears The blank screen period is the time Windows is testing the gra...

Страница 38: ...sh Restarting the system will allow the new software installation to take effect 1 Setup is ready to install the driver Click Next Intel LAN Driver To install the driver download AL051 LAN Driver zip...

Страница 39: ...l to begin the installation 6 After completing installa tion click Finish Intel Trusted Execution Engine Driver To install the driver download AL051 TXE Driver zip file at our website 1 Tick I accept...

Страница 40: ...1 SIO Driver zip file at our website 1 Setup is ready to install the driver Click Next 2 Read the license agreement care fully Tick I accept the terms in the Li cense Agreement then click Next 3 The s...

Страница 41: ...er Click Next 5 Setup is now installing the driver 3 Go through the readme docu ment for system requirements and installation tips then click Next 6 Click Yes I want to restart this computer now then...

Страница 42: ...he monitor s power switch is on 2 Check that one end of the monitor s power cord is properly attached to the monitor and the other end is plugged into a working AC outlet If necessary try another outl...

Страница 43: ...ks by attaching it to a serial port that is working and configured correctly If the serial device does not work either the cable or the serial device has a problem If the serial device works the probl...

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