3
The DEVI
TM
Warranty
You have purchased a DEVI heating system which we are sure will serve to improve the
comfort and economy of your home.
DEVI provides a complete heating solution with Deviflex
TM
heating cables or Devimat
TM
heating mats, Devireg
TM
thermostats and Devifast
TM
fixing strips. Should you, against all
expectations, experience a problem with your DEVI heating system, you will find that
DEVI, whose products are manufactured in Denmark and sold throughout the Euro-
pean Union, is subject to the standard regulations pertaining to product liability as
specified in EU directive 85/374/CEE as well as all applicable legislation in the individual
countries on the following conditions:
DEVI offers a 10-year warranty on all Deviflex
TM
heating cables and Devimat
TM
heating
mats, and a 2-year warranty against material defects and production defects in connec-
tion with any other DEVI products.
The warranty shall be valid only if the wARRANTY
CERTIFICATE is completed correctly and in accordance with the instructions, and
provided the fault is inspected by or submitted to DEVI or an authorised DEVI dealer.
Please note that the wARRANTY CERTIFICATE must be completed in English or local
language.
DEVI shall undertake any repair free of charge or supply the customer with a new unit.
Repairs shall be carried out at no further cost to the customer. In the case of faulty
Devireg
TM
thermostats, DEVI reserves the right to repair the unit free of charge and
without any unreasonable delays for the customer.
The DEVI warranty shall not cover installations that have been carried out by non-
authorised electricians, faults which arise as a result of misuse by other suppliers,
damage caused by third parties, incorrect installations or consequential damage. All
work will be invoiced in full if DEVI
is required to inspect or repair faults that have arisen as a result of any of the above.
The DEVI warranty shall not extend to equipment which has not been paid in full.
DEVI will, at all times, provide a rapid, effective and honest response to all queries and
reasonable demands from our customers.
The above warranty covers product liability only, while purchases are subject to
national legislation.
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