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107068-01K

TROUbLESHOOTING

WARNING: Turn off and unplug heater and let cool before servicing.

Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note:

All troubleshooting items are listed in order of operation.

pOSSIBLE CAUSE

1. Ignitor electrode not connected

to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode positioned

wrong

7. Ignitor electrode broken
1. Gas supply turned off or equip

ment shutoff valve closed

2. Control knob not in PILOT

position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/

LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct
1. Control knob not fully pressed in

2. Control knob not pressed in

long enough

3. Equipment shutoff valve not

fully open

4. Pilot flame not touching ther

mocouple, which allows ther

mocouple to cool, causing pilot

flame to go out. This problem

could be caused by one or both

of the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose

at control valve

6. Thermocouple damaged

7. Control valve damaged

OBSERVED pROBLEM

When ignitor button is pressed,

there is no spark at ODS/pilot

When ignitor button is pressed,

there is spark at ODS/pilot but

no ignition

ODS/pilot lights but flame

goes out when control knob

is released

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep

ignitor cable dry

3. Tighten nut holding piezo ignitor

to base panel of log set. Nut is

located behind base panel.

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly
1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in

PILOT position

4. Continue holding down control

knob. Repeat igniting operation

until air is removed

5. Contact local propane/LP gas

company

6. Clean ODS/pilot (see

Cleaning

and Maintenance

, page 19) or

replace ODS/pilot assembly

7. Replace gas regulator
1. Press in control knob fully

2. After ODS/pilot lights, keep con

trol knob pressed in 30 seconds

3. Fully open equipment shutoff

valve

4. A) Contact local natural or

propane/LP gas company

B) Clean ODS/pilot (see

Clean-

ing and Maintenance

, page 19)

or replace ODS/pilot assembly

5. Hand tighten until snug, then

tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

Содержание SGS3124N

Страница 1: ...o not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference WINCHESTE...

Страница 2: ... 5 Installation 8 Operating Heater 17 Inspecting Burners 19 Cleaning and Maintenance 19 Technical Service 20 Service Hints 20 Troubleshooting 21 Specifications 24 Replacement Parts 24 Accessories 24 Parts Centrals 25 Illustrated Parts Breakdown and Parts List 26 Warranty Information Back Cover WARNING Improper in stallation adjustment al teration service or main tenance can cause injury or propert...

Страница 3: ...ugh no odor exists Make certain you read and understand all warn ings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARNING Do not use a blower insert heat exchanger insertorotheraccessorynotap proved for use with this heater safety information Continued WARNING Donotallowfans to blow d...

Страница 4: ...ore using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture safety information Continued 12 Thisheaterneedsfresh outsideairventilationto run properly This heater has an Oxygen Deple tion Sensing ODS safety shutoff system The ODS shuts down the heater...

Страница 5: ... This heater has a pilot with an Oxygen Deple tion Sensing ODS safety shutoff system The ODS pilot is a required feature for vent free room heaters The ODS pilot shuts off the heater if there is not enough fresh air Piezo Ignition System This heater has a piezo ignitor This system re quires no matches batteries or other sources to light heater Air For Combustion and Ventilation WARNING This heater...

Страница 6: ...of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1 000 Btu per hour 4 8 m3 per kw of the aggregate input rating of all appliances installed in that space Rooms com municating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space...

Страница 7: ... National Fuel Gas Code ANSIZ223 1 NFPA54Section5 3 or applicable local codes VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining un confined space When ventilating to an adjoining unconfined space you must provide two permanent Figure 2 Ventilation Air from Inside Building Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Ro...

Страница 8: ...lace If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom unless installed as a vented appliance see page 12 in a recreational vehicle where curtains furniture clothing or other flammable objects are less than 42 from the front top or sides of the heater in high traffic areas in wind...

Страница 9: ...nimum clearances to combustible materials B Clearances from the top of the fireplace opening to the ceiling should not be less than 42 Installation Continued Figure 4 Minimum Clearance for Combustible to Wall Minimum 16 from Side Wall Example NOTICE Manualcontrolheaters maybeusedasaventedproduct Ifso youmustalwaysrunheater with chimney flue damper open If running heater with damper open noncombust...

Страница 10: ...mper open Mantel Clearances In addition to meeting noncombustible material clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and top of fireplace opening a hood is not required see Figure 6 page 11 Det...

Страница 11: ...ial 8 Min 12 15 18 All minimum distances are in inches Log Set 18 and 24 Models 20 2 1 2 6 8 10 12 Distances to Underside of Mantel Hood GA6050 GA6052 Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf Figure 6 Minimum Mantel Clearances Without Using Hood Figure 9 Minimum Fireplace Clearances Above Combustible Flooring Figure 7 Minimum Mantel Clearances When Using Hood Figure 8 Minimu...

Страница 12: ...flue opening you must provide Attach damper clamp so the minimum permanent flue opening will be maintained at all times Chimney Minimum Permanent Height Flue Opening 6 to 15 39 sq inches 15 to 30 29 sq inches Area of Various Standard Round Flues Diameter Area 5 20 sq inches 6 29 sq inches 7 39 sq inches 8 51 sq inches Figure 10 Attaching Damper Clamp INSTALLING HEATER BASE ASSEMBLY CAUTION Donotre...

Страница 13: ...ater base 7 Mark screw locations through holes in mount ing brackets see Figure 12 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 8 Remove heater base from fireplace 9 Drill holes at marked locations using 3 16 drill bit 10 Attach base assembly to fireplace floor using two masonry screws in hardware package see Figure 12 Figure 12 Attaching Base Assembly t...

Страница 14: ...t Pointing Down within reach for test gauge hook up NPT tap must be upstream from heater see Figure 14 IMPORTANT Installequipmentshutoffvalveinan accessible location The main gas valve is for turn ing on or shutting off the gas to the appliance Checkyourbuildingcodesforanyspecialrequirements for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads Thi...

Страница 15: ...rect all leaks at once 6 Reconnect heater and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 15 2 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using...

Страница 16: ...ll these logs exactly as instructed Do not modify logs Only use logs supplied with heater 1 Locate pegs on the bottom of back log 1 Slide these pegs into the holes in the grate base behind the burner see Figure 18 2 Locate the notches on the back of the front log 2 Slide these notches over the tabs of the grate base see Figure 19 3 Locate the notches in the bottom of the crossover log 3 Place the ...

Страница 17: ...y part of the control system and any gas control which has been under water lighting instructions WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstructions across openings of fireplace You must operate this heater with a fireplace screen in place Mak...

Страница 18: ...I and LO CAUTION Do not operate heater between PILOT and HI positions VARIABLE CONTROL OPERATION The variable control valve can be set to any heat setting and flame height desired by simply turning the control knob until that setting is attained Even the lowest setting provides re alistic dancing yellow flames Selecting higher settings produces greater heat output This results in increased heating...

Страница 19: ...r inspected yearly by a qualified service person Heater may need more frequent clean ing due to excessive lint from carpeting bedding material pet hair etc WARNING Failure to keep the primary air opening s of theburner s cleanmayresultin sooting and property damage ODS PILOT AND BURNER Use a vacuum cleaner or small soft bristled brush to clean Burner Injector Holder and Pilot Air Inlet Hole The pr...

Страница 20: ...vailable LOGS If you remove logs for cleaning refer to Install ing Logs page 16 to properly replace logs Replace log s if broken or chipped dime sized or larger BURNER PRIMARY AIR HOLES Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner These holes may become blocked with dust or lint Periodically inspect these holes for any blockage and clean as ne...

Страница 21: ...ogged ODS pilot 5 Thermocouple connection loose at control valve 6 Thermocouple damaged 7 Control valve damaged OBSERVED PROBLEM When ignitor button is pressed there is no spark at ODS pilot When ignitor button is pressed there is spark at ODS pilot but no ignition ODS pilot lights but flame goes out when control knob is released REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by ...

Страница 22: ...blem will stop after a few hours of operation 1 Refer to Air for Combustion and Ventilation requirements page 5 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installation clearances see page 9 4 Clean burner see Cleaning and Maintenance page 19 or rep...

Страница 23: ... using odor caus ing products while heater is running 2 Refill supply tank propane LP only 3 Locate and correct all leaks see Checking Gas Connec tions page 15 1 Open window and or door for ventilation 2 Contact local natural or pro pane LP gas company 3 Clean ODS pilot see Cleaning and Maintenance page 19 1 Locate and correct all leaks see Checking Gas Connec tions page 15 2 Replace control valve...

Страница 24: ...rs of this product If they can t supply original replacement part s call DESA Heating Products at 1 866 672 6040 for referral information When calling DESA Heating Products have ready model number of your heater the replacement part number Accessories Purchase these fireplace accessories from your local dealer Iftheycannotsupplytheseaccessories either contactyournearestPartsCentralorcallDESAHeat i...

Страница 25: ...s Street Bowling Green KY 42103 3414 270 846 1199 1 800 654 8534 Fax 1 800 846 0090 franktalk aol com Master Parts Dist 1251 Mound Ave NW Grand Rapids MI 49504 2672 616 791 0505 1 800 446 1446 www nbmc com Washer Equipment Co 1715 Main Street Kansas City MO 64108 2195 KS MO AR 816 842 3911 www washerparts com East Coast Energy 10 East Route 36 W Long Branch NJ 07764 732 870 8809 1 800 755 8809 www...

Страница 26: ...ch com 107068 01K 26 Illustrated Parts Breakdown Variable Manually Controlled Winchester Oak Models SGS3124N and SGS3124P 4 2 1 3 12 21 10 11 21 7 21 5 8 9 15 14 16 19 6 18 13 19 17 20 18 Natural Gas Pilot Shown ...

Страница 27: ... 01 Inlet Tube 1 10 099056 18 099056 19 Burner Orifice Injector 1 11 111124 01 111124 01 Burner Retainer Spring 1 12 102773 01 102773 01 Burner 1 13 102568 07 102568 08 Control Valve 1 14 098508 01 098508 01 Valve Retainer Nut 1 15 098354 01 098354 01 Control Knob 1 16 102445 01 102445 01 Piezo Ignitor 1 17 098249 01 098249 01 Nut M5 2 18 099387 08 099387 08 Pilot Tube 1 19 098271 10 098271 10 Ign...

Страница 28: ...of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED...

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