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DESA INTERNATIONAL INCORPORATED
GAS APPLIANCE
LIMITED 2-YEAR WARRANTY
THE WARRANTY
DESA International Inc. warrants the Gas Appliance to be free from defects in materials and workmanship at the time of manufacture.
REMEDY AND EXCLUSIONS
The coverage of this Warranty is limited to all components of the gas appliance manufactured by DESA, with the exception of glass and
refractory. The glass is warranted for 90 days. There will be no cost for replacement of glass within 90 days of installation, provided that
breakage is due to heat from the appliance. We do not warranty breakage occurring during installation or transportation.
If the decorative gas appliance covered by this Warranty is found to be defective within one year from the date of installation, DESA will,
at its option, replace or repair defective components of the decorative gas appliance manufactured by DESA at no charge, or will pay for
reasonable costs incurred in replacing or repairing such components. These charges should be pre-approved by DESA before any work is
done. During the second year of the Warranty, DESA shall supply replacement parts, if readily available, at the current minimum
wholesale price. DESA will not be responsible for any other expense.
REFRACTORY WARRANTY (IF APPLICABLE)
FIRST YEAR
: DESA warrants the refractory (except for hairline cracks less than 1/16” in width), one year from the date of
manufacture to be free from defect in material and workmanship. If the original owner of a DESA fireplace believes that any of the
refractory parts have failed during the above one-year period, he/she should notify the nearest (DESA) distributor or dealer. DESA will
pay for the refractory replacement and reasonable labor charges. DESA will be responsible for the freight charges.
SECOND YEAR
: DESA will supply refractory replacement parts at the current list price that is in effect at time of replacement. DESA
will assume no responsibility for any labor or freight charges incurred.
This Warranty covers only parts and labor as provided above. In no case shall DESA be responsible for materials, components, or
construction, which are not manufactured or supplied by DESA. DESA will not be responsible for any labor charges to remove such
materials, components, or construction. All replacement parts will be shipped F.O.B., Santa Ana, to purchasers' address or the nearest
DESA distributor.
QUALIFICATIONS TO THE WARRANTY
The decorative gas appliance Warranty outlined above is further subject to the following qualifications:
1. The gas appliance must be installed as per the DESA installation instructions and local building codes. The use of components
manufactured by others with this DESA gas appliance, (except for the Type B venting system as outlined in the installation instructions, if
applicable), could create serious safety hazards, may result in denial of certification by recognized national safety agencies, and could be
in violation of local building codes. This Warranty does not cover any damages occurring from the use of any components not
manufactured or supplied by DESA.
2. The DESA appliance must be subjected to normal use. The decorative gas appliances are designed to burn either natural or propane
gas only. Burning conventional fireplace fuels such as wood, coal, or any other solid fuel will cause damage to the decorative gas
appliance, will produce excessive temperatures, and will result in a fire hazard.
LIMITATION OF LIABILITY
It is expressly understood that DESA 's sole obligation and purchaser's exclusive remedy under this Warranty, expressed or implied, or in
contract, tort, or otherwise, shall be limited to replacement or repair as specified above. In no event shall DESA be responsible for any
incidental or consequential damages caused by defects in its products, whether such damage occurs or is discovered before or after
replacement or repair, and whether or not such damage is caused by DESA 's negligence. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The duration of any implied
warranty with respect to this DESA decorative gas appliance is limited to the duration of the foregoing Warranty.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
DESA reserves the right to investigate any and all claims against this Warranty and to decide upon method of settlement. DESA is not
responsible for work done without written consent. DESA shall in no event be responsible for any warranty work done without first
obtaining DESA 's written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
A (DESA) dealer or distributor should be contacted directly by the owner for any service, including service under these warranties. The
repair and replacement of any defective part covered by these warranties is the responsibility of the nearest (DESA) dealer or distributor.
OTHER RIGHTS
This Warranty gives you specific rights, and you may also have other rights, which vary from State to State. These warranties are given in
lieu of any other expressed warranties. DESA does not authorize any person or representative to make representations to the contrary in
connection with the sale of a decorative gas appliance.
