www.desatech.com
123639-01D
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Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting
www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• for propane/LP units, propane/LP gas sup
-
ply may be low
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP
gas supplier.
TECHNICAL SERVICE
You may have further questions about installa
-
tion, operation, or troubleshooting. If so, con
-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at
www.desatech.com
.
PARTS
LOG MODELS CSG3924NRA AND CSG3924PRA
KEY
NO.
DESCRIPTION
QTY.
PART NO.
1
110020-03 Log Set
1
2
110103-02 Log Ember Bed
1
3
110107-01
Log, Right Front
1
4
110107-02
Log, Left Front
1
5
110107-03
Log, Back
1
6
110107-04
Log, Right Crossover
1
7
110104-01
Log, Left Crossover
1
Log Set for Models:
VRL24NT, VRL24PT, VRL24NR,
VRL24PR, VRL30NT, VRL30PT,
VRL30NR, VRL30PR
Log Set for Models:
CSG3924NT, CSG3924PT
CSG3924NR, CSG3924PR
2
3
5
4
2
3
6
7
7
5
4
6
