www.desatech.com
123721-01E
26
TroUBleshooTiNG
Continued
POSSIBLE CAUSE
1. Residues from manufac
-
turing processes and log
curing
2. Not enough air
3. Gas regulator defective
1. Turning control knob to HI
position when burner is
cold
2. Air in gas line
3. Air passageways on fire
-
place blocked
4. Dirty or partially clogged
burner orifice
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Wrong gas conversion
(natural gas on propane/
LP setting)
1. Wrong gas conversion
(propane/LP gas on natural
setting)
1. Metal expanding while
heating or contracting while
cooling
REMEDY
1. Problem will stop after a few
hours of operation
2. Check burner for dirt and
debris. If found, clean
burner (see
Cleaning and
Maintenance,
page 23)
3. Replace gas regulator
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural gas company
3.
Observe minimum installation
clearances (see page 10)
4. Clean burner (see
Cleaning
and Maintenance,
page 23)
or replace burner orifice
1. Turn fireplace off when
using furniture polish, wax,
carpet cleaners or similar
products
1. Refer to
Air for Combustion
and Ventilation
require-
ments (page 6)
1. Make sure natural gas regu
-
lator (blue) and selector disk
are set in the natural gas
positions (see page 14)
1. Make sure propane/LP
regulator (red) and selector
disk is set in the propane/
LP position (see page 14)
1. This is normal with most
fireplaces. If noise is ex
-
cessive, contact qualified
service person
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
Fireplace produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adja
-
cent walls or furniture
No yellow flame (mostly
blue)
Tall, yellow flames (soot may
be visible)
Moisture/condensation no
-
ticed on windows
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off