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Guide to trouble-shooting
The following phenomena are not necessary faults, and the following checks should be performed first before asking a specialized
person for repair. If the cause of fault cannot be found and corrected with this guideline, remove the power plug from the socket and
have a specialized person to repair it.
Symptom
Inspection
Is the fuse or breaker in the house OK?
Is the power supply plug inserted? Is it in good contact?
Is the system of the TV correct?
No picture or sound
Adjust brightness and contrast.
No picture but the sound is OK
Press the sound system button to select other sound system
Picture is shown but the sound is not normal
Press the V (+) or Mute button several times.
Normal picture but no sound
Adjust the indoor or outdoor antenna.
Connect a proper antenna, and readjust the channel tuning with the
Fine Tune.
Only picture with snow and noise
Is a color program being broadcasted?
Are the hue and system correct?
Readjust the channel tuning with the Fine Tune.
No color
They are usually caused by interference from cars, neon lights and
electrical hair dryers.
Adjust the antenna to minimize the interference.
Small dots, lines or strips on the picture
Usually caused by reflection from hills or high buildings nearby.
Change the antenna direction or height. Better use outdoor antenna with
good directivity
Ghost
If color stain appears after changing the angle of the TV set, turn its
main power switch off and wait for at least 15 minutes before turning it
on again.
Color stain
It is normal to have an afterglow on the screen for 1-3 seconds after the
power to the TV set is cut off, and it will not affect the CRT.
Afterglow when turned off
