3. HDMI/DVI
YES
YES
YES
YES
NO
NO
NO
NO
NO
YES
YES
No picture or sound is output.
Check the Blu-ray/DVD player.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
(3) Is a certified HDMI cable (with the HDMI
mark) being used?
(4) Is the HDMI/DVI cable shorter than 5m?
(5) When the input signal is Deep Color or 4K, are
you using a "
High speed HDMI cable with
Ethernet
" or "
High speed cable
" that bears
the HDMI logo?
(6) Are a picture and sound output when a differ-
ent HDMI/DVI cable is used?
(2) Is an HDMI/DVI selector, repeater or image
quality improvement device being used?
(7) Are the HDMI output settings of the Blu-ray/
DVD player correct?
(9) Are a picture and sound output when the
resolution of the Blu-ray/DVD player is
changed?
(8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the fluorescent display lit?
Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
(10) Is sound output from the speaker terminal
of this unit when the power of the TV is
turned off or the cable connecting the TV to
this unit is removed?
Check the connection of the HDMI/DVI cable.
Use a certified HDMI cable (with the HDMI mark).
Replace the HDMI/DVI cable with the one
shorter than 5m (2m is recommended) and
check again.
Use an "
High speed HDMI cable with Ether-
net
" or "
High speed cable
" that comes with the
HDMI logo.
The HDMI/DVI cable is faulty.
Remove all of these and connect only the HDMI/
DVI cable.
Check the instruction manual of the Blu-ray/DVD
player and set the HDMI output correctly.
Set the output resolution of the Blu-
ray/DVD player to the resolution sup-
ported by the TV.
The Blu-ray/DVD player may not support the
HDCP repeater function.
Refer to the manufacturer of the Blu-ray/DVD
player.
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
NO
NO
NO
3.1. No picture or sound is output (HDMI to HDMI)
YES
YES
YES
Check the TV.
(12) Does the TV support HDCP?
(14) Is the TV input setting set to HDMI?
(13) Does the TV support 1080P/4K?
Use a TV that supports HDCP. Computer moni-
tors cannot be used.
Check the instruction manual of the TV and
check the input setting.
If the TV does not support 1080P/4K, a picture
cannot be output even if the Blu-ray/DVD player
is set to 1080P/4K.
NO
(11) Are a picture and sound output when a dif-
ferent Blu-ray/DVD player is used?
The Blu-ray/DVD player is faulty.
Go to next page.
72
Caution in
servicing
Electrical
Mechanical
Repair Information
Updating
