InfraSuite EnviroStation
73
Q6. Unable to ping the EnviroStation from my workstation?
If the
EnviroStation
is non-responsive, check the following:
1) If the green LED indicator on the
EnviroStation
is OFF, check if the
network cable is correctly connected from the
EnviroStation
to the router
or hub.
2) If the green LED indicator is ON, the current IP address could be
unreachable. Manually assign a valid IP address to the
EnviroStation
.
3) If the green LED indicator flashes and (1) your network configuration
includes a DHCP server, make sure the DHCP service is working properly;
(2) Otherwise, make sure the assigned IP is not already taken on the
network. Please note that if the current configuration is not useable, the
EnviroStation
will reset to default IP settings (IPv4 address:
192.168.1.100/ net mask: 255.255.255.0/ gateway: 192.168.1.254).
4) If the problem persists, use a network cable to cross link your
EnviroStation
and the workstation. Ping the
EnviroStation
’s default or
static IP address, according to your configurations. If a ping response is
successfully received, indicating that the
EnviroStation
is working properly.
Check your network equipment. If not, contact your local dealer or service
personnel for assistance.
Q7. Unable to perform an SNMP Get command?
Refer to
5.3.2 Notification
to check SNMP settings. Make sure that the
workstation’s IP address is added to the NMS IP list with Read or Read/ Write
access. The community string on the workstation and the SNMP IPv6 must
match.
Q8. Unable to perform an SNMP Set command?
Refer to
5.3.2 Notification
to check SNMP settings. Make sure that the
workstation’s IP address is added to the NMS IP list with Read or Read/ Write
access. The community string on the workstation and the SNMP IPv6 must
match.
Q9. Unable to receive SNMP trap?
Refer to
5.3.2 Notification
to check SNMP Trap settings. Make sure that the
workstation’s IP address is added to the Target IP list.
