Technical Support
Terms and Conditions of Sale
Our Conditions of Sale (ref: COND: 1/07) set out Delta-T's legal
obligations on these matters. The following paragraphs
summarise Delta T's position but reference should always be
made to the exact terms of our Conditions of Sale, which will
prevail over the following explanation.
Delta-T warrants that the goods will be free from defects arising
out of the materials used or poor workmanship for a period of
twelve months from the date of delivery.
Delta-T shall be under no liability in respect of any defect arising
from fair wear and tear, and the warranty does not cover
damage through misuse or inexpert servicing, or other
circumstances beyond their control.
If the buyer experiences problems with the goods they shall
notify Delta-T (or Delta-T’s local distributor) as soon as they
become aware of such problem.
Delta-T may rectify the problem by replacing faulty parts free of
charge, or by repairing the goods free of charge at Delta-T's
premises in the UK during the warranty period.
If Delta-T requires that goods under warranty be returned to
them from overseas for repair, Delta-T shall not be liable for the
cost of carriage or for customs clearance in respect of such
goods. However, Delta-T requires that such returns are
discussed with them in advance and may at their discretion
waive these charges.
Delta-T shall not be liable to supply products free of charge or
repair any goods where the products or goods in question have
been discontinued or have become obsolete, although Delta-T
will endeavour to remedy the buyer’s problem.
Delta-T shall not be liable to the buyer for any consequential
loss, damage or compensation whatsoever (whether caused by
the negligence of the Delta-T, their employees or distributors or
otherwise) which arise from the supply of the goods and/or
services, or their use or resale by the buyer.
Delta-T shall not be liable to the buyer by reason of any delay or
failure to perform their obligations in relation to the goods and/or
services if the delay or failure was due to any cause beyond the
Delta-T’s reasonable control.
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Technical Support
Profile Probe User Manual
3.0a